What's included in the free plan
Real limits, published upfront. Everything below is included at $0 — forever.
200 Leads & Contacts
Manage up to 200 active leads with full contact records, notes, and history — enough to run a real early-stage pipeline.
50 Accounts + 1 Pipeline
Track up to 50 accounts and manage deals on one Kanban pipeline with custom stages and drag-and-drop updates.
Task Board (500 Tasks)
A Kanban task board for up to 500 tasks, so follow-ups and to-dos live next to the leads they belong to.
5 Email Templates
Five reusable email templates for your most common messages — intros, follow-ups, and booking requests.
Appointment Scheduling
Let prospects book time with you directly, without a separate scheduling subscription.
30-Day Analytics
Rolling 30-day dashboards covering pipeline activity and lead flow, plus one included Growth Audit.
Why HelloGrowthCRM beats other free CRMs
The free plan is a permanent product tier, not a countdown trial — and the upgrade behind it is one flat price, not a maze of add-ons.
Free Forever
No expiry date and no credit card. Keep the free plan for as long as you want — your data is never held hostage.
Honest Limits
200 leads, 50 accounts, 1 pipeline, 500 tasks — published upfront so you know exactly what free means.
A Real Pipeline
Full Kanban pipeline management with custom stages on the free tier — not a stripped viewer that nags you to upgrade.
One Flat Upgrade
When you outgrow free, it's $12/user/month ($10 annual) all-in — no per-module pricing, no seat minimums, no onboarding fee.
AI Scoring on Upgrade
The paid plan includes AI lead scoring at no extra cost, where competitors sell scoring as an add-on or a higher tier.
Dialer & WhatsApp on Upgrade
Built-in calling with recording, plus WhatsApp automation, ship with the same $12 plan — no telephony add-on to license.
Free CRM comparison — the honest version
Every free plan has a catch. Here is HelloGrowthCRM's free plan next to HubSpot, Zoho, and Bitrix24 — catches included.
| Plan | HelloGrowthCRM Free | HubSpot Free | Zoho CRM Free | Bitrix24 Free |
|---|---|---|---|---|
| Price | Free forever | Free | Free | Free |
| User limit | 1 user | 2 core seats | 3 users max | Unlimited users |
| Leads / records | 200 leads · 50 accounts | Large contact storage | Core modules only | Unlimited records |
| Pipelines | 1 Kanban pipeline | 1 pipeline | Basic deal tracking | 1 pipeline |
| The catch | Honest caps, stated upfront — never expires | HubSpot branding; the features you want sit in paid Hubs | Hard 3-user cap; automation and customization held for paid tiers | 5 GB storage; breadth of a suite, depth spread thin; limited support |
| First paid step | $12/user/mo ($10 annual) — AI scoring, dialer & WhatsApp included | $15/seat/mo Starter; Sales Hub Pro jumps to $90/seat/mo | $14/user/mo Standard (annual billing) | Per-organization bundles from $49/mo (5 users) |
Competitor details reflect published plans and change over time — see the full free CRM comparison for the deep dive.
When you outgrow free, the next step is one number
The paid plan is $12/user/month — $10/user/month billed annually — and it is all-in: unlimited leads, AI lead scoring, the built-in dialer with call recording, WhatsApp and SMS automation, email sequences, and quotes and invoicing. No add-on modules, no seat minimums, no onboarding fee. Your free-plan data carries over exactly as it is.
Free CRM questions
Everything you need to know about HelloGrowthCRM's free plan.
Your data is always safe
Enterprise-grade security with 256-bit AES encryption at rest, TLS 1.3 in transit, SOC 2 Type II attestation, and daily encrypted backups. Your data is never shared or used for training.
Quick answer
What is a free CRM, and what does the HelloGrowthCRM free plan include?
Key facts
- Free plan available with no credit card and no expiry date
- Covers lead and contact records, one Kanban deal pipeline, a task board, email templates and appointment scheduling
- The dialer, WhatsApp automation, AI lead scoring and email sequences are part of the paid plan at $10 per user per month billed annually
- Free plan data carries over on upgrade, so nothing has to be re-imported
Free CRM by country
The same page written for the markets we sell in — local currency, payment habits, compliance and support hours.
Who this free CRM is actually for
A free CRM is most useful when a team needs a real operating system for follow-up, visibility, and basic automation before it is ready for a larger software commitment. That usually means founders, very small sales teams, early-stage businesses, and companies replacing spreadsheets or disconnected inbox workflows.
The real evaluation question is not just whether a CRM is free, but whether the free plan is usable enough to support actual selling. Teams should look for contact limits they can live with, communication tools they will really use, and enough pipeline visibility to avoid rebuilding the same process in separate spreadsheets.
Best fit
Startups and small teams that want one place for leads, calling, WhatsApp, and follow-up without immediate admin overhead.
What to validate
Check whether the contact cap, workflow depth, and communication features are enough for your current sales motion, not just your wishlist.
When to upgrade
Move up when the team needs more scale, deeper controls, or broader automation rather than because the free plan is artificially unusable.
Free CRM by industry
The free plan works for every industry. See how it applies to yours:
What the upgrade buys.
Typical free tier
Get started
- Contacts, deals, pipeline: Included
- Automation rules: Rarely included
- Email and SMS sequences: Rarely included
- Built-in calling: Almost never
- Roles and permissions: Basic or none
- API and webhooks: Often withheld
Good for one person starting out
Typical paid plan
Run a team
- Contacts, deals, pipeline: Included
- Automation rules: Standard
- Email and SMS sequences: Standard
- Built-in calling: Usual, plus usage charges
- Roles and permissions: Granular
- API and webhooks: Usually included
Built for a growing team
CRM for Freelancers & Solopreneurs — Free Plan Walkthrough | HelloGrowthCRM
Key takeaways from this video
- Why spreadsheets break down: scattered client data, missed follow-ups and no view of the pipeline.
- Setting up pipeline stages, adding clients and moving deals by drag and drop.
- Task boards with Kanban, calendar and My Work views.
- Email templates for follow-ups and booking links for scheduling.
- When it makes sense to move from the free plan to a paid one.