This FAQ is designed for buyers, operators, and current evaluators who want quick answers before starting a trial or booking a call. The questions below cover the areas that usually come up first: pricing, AI, migrations, integrations, security, calling, WhatsApp, and the difference between self-serve software and managed RevOps support.
If you are comparing HelloGrowthCRM with another CRM, use these answers to narrow down the decision criteria that matter most to your team. Some companies care most about total cost, some care about workflow fit, and others care about whether AI, dialer, messaging, and reporting are bundled in one system or split across add-ons.
Three shortcuts save the most time. First, scan the accordion above by theme — product basics sit at the top, then plans, AI, data, and support. Second, if your question is about a specific capability, the features overview and integrations directory answer it in more depth than a short FAQ ever could. Third, for hands-on tasks like importing leads or connecting WhatsApp, the step-by-step guides in the help center include screenshots, time estimates, and common fixes.
Yes. The free plan ships with the built-in dialer and WhatsApp messaging enabled, not as paid add-ons. You can call leads, log conversations, and send WhatsApp follow-ups from day one without entering a credit card.
It can. Enquiries from IndiaMART, JustDial, Facebook, and web forms land in one queue with source tags, so reps stop copying buyer details from portal emails into spreadsheets and nothing slips between channels.
It ranks every open lead by likelihood to convert using engagement signals — calls answered, messages replied to, deal stage, and recency — so reps work the hottest enquiries first instead of dialing top-down through a list.
Adoption usually fails when reps have to leave their workflow. Because calling, WhatsApp, and follow-up reminders live inside the same screen as the lead record, updating the CRM happens as a side effect of doing the work.
Indian teams pay Rs.899 per user per month, or Rs.8,990 per user per year — roughly two months free on annual billing. Every paid plan starts with a trial, and the free plan has no expiry. See the pricing page for full plan contents.
Yes. Start with the help center's setup guides, then contact the team for onboarding assistance, data migration questions, or workflow advice. Paid plans include guided onboarding support during the first weeks.
Use the FAQ if you want a quick explanation of free plan limits, paid tiers, and what is included before reading the full pricing page.
See pricing →If your team is choosing between CRMs, the FAQ helps with common objections while the comparison pages go deeper on trade-offs and rollout style.
Compare CRMs →Questions about implementation, migration, integrations, or support are usually easiest to clarify after reviewing the FAQ and then contacting the team with your context.
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