HelloGrowthCRM works to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for web experiences we control — our marketing website and the HelloGrowthCRM application.
The WCAG define requirements at three levels: A, AA, and AAA. Based on our most recent audit, HelloGrowthCRM is partially conformantwith WCAG 2.1 Level AA. “Partially conformant” means that most of the content meets the standard, while some content has known, documented exceptions that we are actively remediating.
Our conformance is documented in detail in our Accessibility Conformance Report (ACR), prepared using the Voluntary Product Accessibility Template (VPAT® 2.5). It records our support level for each applicable Level A and Level AA Success Criterion, along with any known limitations. You can read our current Accessibility Conformance Report directly, or email sales@hellogrowthcrm.com for a copy in another format.
Despite our efforts, some content may not yet be fully accessible. Known limitations are tracked in our ACR and remediation backlog and are being addressed. If you encounter a barrier that is not listed, please tell us (see “Feedback and assistance” below) — real-world reports are the fastest way for us to prioritize a fix.
Some pages may embed third-party widgets (for example chat, analytics, or scheduling). Those vendors control their own accessibility characteristics. If you encounter a barrier tied to embedded content, tell us and we will investigate alternatives or workarounds where feasible.
If you have difficulty using any part of our site or product, or need information in a different format, contact us at sales@hellogrowthcrm.com. Include the page URL, what you were trying to do, and your preferred contact method. We take accessibility feedback seriously and will respond as promptly as we can.
For data handling and privacy practices, see our Privacy Policy. For security reporting, see Vulnerability disclosure.