Retail
The CRM Built for Retail Businesses & Store Networks
Manage customer retention, loyalty programs, repeat purchase pipelines, and omnichannel sales tracking — designed for retail businesses, franchises, and multi-location operators.
Free Forever PlanNo Credit Card Required500+ TeamsIndia-First CRMGDPR Ready
Internal Demo
Retail CRM
Search
Ops Lead
Internal demoRetail CRMStore opsCustomer retention
Today Sales
INR 13.4L
+11% versus same day last week
Repeat Purchase Rate
36%
Driven by WhatsApp and loyalty reminders
Average Basket Size
INR 3,280
Upsell bundles increasing ticket value
Low Stock SKUs
27
9 affect current promo collections
Store Performance
StoreSalesGrowthSignal
Indore FlagshipINR 4.8L9.2%Loyalty repeat rate 34%
Pune Mall StoreINR 3.6L7.8%Campaign uplift strongest on weekends
Jaipur High StreetINR 2.9L6.5%High conversion on assisted sales
Nagpur ExpressINR 2.1L5.1%Needs replenishment on 4 fast movers
Promo Tracker
Summer launch
82%Highest traction in premium womenswear
Weekend flash sale
69%Cart conversion strong on UPI offers
Dormant buyer reactivation
57%Repeat visits climbing in metro stores
Manager Reminders
4 stores need stock balancing before tomorrow's offer launch.
2 VIP customers crossed loyalty threshold and need concierge follow-up.
1 high-return product category is flagged for pricing review.
Industry Use Cases
Lead-to-close pipeline by industry segment
Automated follow-up and task orchestration
Account health and renewal readiness tracking
Executive reporting for revenue operations
Free Tools
Free Tools for Retail
8 free tools handpicked for your industry — no sign-up required.
Integrations
Popular Integrations for Retail
8 integrations available for your industry — connect the tools you already use.
Featured Review
“We used to lose customers between visits. HelloGrowthCRM helped us track repeat purchase patterns and trigger personalized offers at the right moment. Our customer lifetime value jumped.”
Sneha Patel
Store Operations Manager · StyleRetail Chain
General FAQs
AI & Intelligence
AI Features Built for Retail
HelloGrowthCRM ships 12 AI agents across 3 autonomy levels — from fully autonomous voice calling to assistive smart compose. Every AI action is logged and reversible.
Smart Search for Product Queries
Natural language search across your CRM — 'Show all customers who bought X in the last 30 days' — instantly.
AI Customer Scoring
Score customers by purchase frequency, basket size, and return rate to prioritise loyalty campaigns.
Automated Re-Engagement Campaigns
Trigger WhatsApp and SMS win-back sequences for customers who haven't purchased in 60 days.
Smart Compose for Promotional Messages
AI drafts personalised offer messages, festival campaign copy, and product launch announcements.
Explore AI Agents
All AI features included on every paid plan. No add-ons.