HelloGrowthCRM (operated by Meru Technosoft Pvt. Ltd. / Soor LLC) engages the following third-party sub-processors to deliver its services. This list is updated whenever we add or remove a sub-processor.
Last updated: April 27, 2026
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Supabase | Database, authentication, file storage, and real-time subscriptions | United States (AWS us-east-1) | Privacy Policy ↗ | DPA ↗ |
| Vercel / Railway | Hosting and deployment infrastructure for the web application and API | United States | Privacy Policy ↗ | DPA ↗ |
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Microsoft Azure OpenAI Service | AI language model inference for lead scoring, email drafts, AI agents, and smart suggestions | United States / EU (depends on region config) | Privacy Policy ↗ | DPA ↗ |
| ElevenLabs | AI voice synthesis for voice-based CRM features and call agents | United States | Privacy Policy ↗ | DPA ↗ |
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Twilio | Voice calling, SMS, and WhatsApp messaging via the CRM dialer and communication features | United States | Privacy Policy ↗ | DPA ↗ |
| Resend / SendGrid | Transactional email delivery (account confirmations, notifications, sequences) | United States | Privacy Policy ↗ | DPA ↗ |
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Razorpay | Payment processing for Indian customers (INR billing, UPI, cards, net banking) | India | Privacy Policy ↗ | DPA ↗ |
| Stripe | Payment processing for international customers (USD / EUR / GBP billing) | United States | Privacy Policy ↗ | DPA ↗ |
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Google Analytics 4 (GA4) | Anonymised web analytics to understand traffic and feature usage | United States | Privacy Policy ↗ | DPA ↗ |
| Google Tag Manager | Tag and script management for marketing and analytics integrations | United States | Privacy Policy ↗ | DPA ↗ |
| Microsoft Clarity | Session recordings and heatmaps for UX diagnostics (consent-gated) | United States | Privacy Policy ↗ | DPA ↗ |