Sub-Processor List
HelloGrowthCRM (operated by Meru Technosoft Pvt. Ltd. / Soor LLC) engages the following third-party sub-processors to deliver its services. This list is updated whenever we add or remove a sub-processor.
Last updated: July 7, 2026
Infrastructure
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Supabase | Database, authentication, file storage, and real-time subscriptions | AWS Asia Pacific (Tokyo, ap-northeast-1) | Privacy Policy ↗ | DPA ↗ |
| Vercel | Hosting, edge network, and deployment infrastructure for the marketing website and serverless API routes | United States | Privacy Policy ↗ | DPA ↗ |
AI / ML
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Microsoft Azure OpenAI Service | AI language model inference for lead scoring, email drafts, AI agents, and smart suggestions | United States / EU (depends on region config) | Privacy Policy ↗ | DPA ↗ |
| ElevenLabs | AI voice synthesis for voice-based CRM features and call agents | United States | Privacy Policy ↗ | DPA ↗ |
Communications
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Twilio | Voice calling, SMS, and WhatsApp messaging via the CRM dialer and communication features | United States | Privacy Policy ↗ | DPA ↗ |
| Resend / SendGrid | Transactional email delivery (account confirmations, notifications, sequences) | United States | Privacy Policy ↗ | DPA ↗ |
Payments
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Razorpay | Payment processing for Indian customers (INR billing, UPI, cards, net banking) | India | Privacy Policy ↗ | DPA ↗ |
| Stripe | Payment processing for international customers (USD / EUR / GBP billing) | United States | Privacy Policy ↗ | DPA ↗ |
Analytics
| Sub-Processor | Purpose | Data Location | Privacy Policy | DPA |
|---|---|---|---|---|
| Google Analytics 4 (GA4) | Anonymised web analytics to understand traffic and feature usage | United States | Privacy Policy ↗ | DPA ↗ |
| Google Tag Manager | Tag and script management for marketing and analytics integrations | United States | Privacy Policy ↗ | DPA ↗ |
| Microsoft Clarity | Session recordings and heatmaps for UX diagnostics (consent-gated) | United States | Privacy Policy ↗ | DPA ↗ |
Changes to this list: We will notify customers of material sub-processor changes at least 10 days in advance by email or in-app notification, consistent with our Data Processing Agreement. To object to a new sub-processor, contact us at privacy@hellogrowthcrm.com.