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See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.
AI included
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Built-in dialer
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WhatsApp CRM
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Quick answer
Interakt splits its catalogue into separate products, so the total depends on how many you buy. On the pricing page the Marketing and Support Hub shows a free Starter tier, Growth at $55 per month plus taxes (as of July 2026) and Advanced at $69 per month plus taxes, with about 8 percent off on quarterly billing and 20 percent off on yearly. Enterprise, which adds RCS and higher rate limits, is quoted on request. The Sales CRM is a distinct plan at ₹2,499 per month plus taxes or ₹6,897 per quarter, including 5 sales agents, with each extra agent at ₹499 per month or ₹1,377 per quarter. WhatsApp AI Agents are a third line item at ₹2,499 per month, which includes 100 AI messages and then charges $0.011 per message. Meta conversation charges are billed on top of all of it; Interakt publishes India rates of ₹0.958 for marketing, ₹0.150 for utility and ₹0.128 for authentication, with service conversations free. A five-person team wanting pipelines, marketing automation and AI is therefore stacking three subscriptions. HelloGrowthCRM is ₹899 per user per month in India with GST-compliant invoices, or $12 per user per month globally and $10 on annual billing. Five seats cost ₹4,495 per month and include the pipeline, the dialer, AI lead scoring, WhatsApp, SMS, email and invoicing without any separate module fees.
HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.
Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from Interakt every week.
The usual trigger is the invoice. A team starts on the Marketing and Support Hub, adds the Sales CRM at ₹2,499 per month for five agents, then adds WhatsApp AI Agents at another ₹2,499, and the monthly total quietly overtakes what a full CRM would have cost. The second trigger is calling. Indian sales teams phone their leads, and Interakt has no dialer inside the Sales CRM, so call activity never lands on the record. Moving to HelloGrowthCRM consolidates that into one ₹899 per user per month subscription that already contains custom pipeline stages, lead owners, AI lead scoring, a dialer with recording and AI call summaries, email sequences, quotes and GST-compliant invoices, plus WhatsApp on the official Meta Cloud API. Migration is guided, CSV import is free, and most teams are live the same day.
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Interakt is an Indian WhatsApp Business API platform that has grown into a small suite rather than a single product. There is a Marketing and Support Hub covering WhatsApp and Instagram, a separate Sales CRM plan, a separate WhatsApp AI Agents plan, and MyCallGenie as a standalone AI call receptionist. That structure lets a business buy only what it needs, but it also means the marketing pages and the invoice can look quite different. Read any quote carefully to confirm which modules it actually includes.
Interakt earns real credit for things a general CRM does not attempt. Its Shopify app is well established with hundreds of merchant reviews, and the catalog, commerce and abandoned-cart flows are built for online retail rather than bolted on. Instagram messaging is included across paid tiers, and RCS appears on Enterprise. Its published India message rates of ₹0.958 for marketing and ₹0.150 for utility are among the lower ones in this market. Interakt also claims 70 percent faster response times and twice the deal closures for conversational sales users.
The honest limitation is depth on the sales side. The Sales CRM plan does provide pipelines, auto-assignment and custom fields, which puts Interakt ahead of most WhatsApp platforms, but the caps are modest at 30 custom fields, 45 tags and 7 events. There is no AI lead scoring, no email channel, no dialer inside the CRM, and no quoting or GST invoicing. For a team whose sales motion is call, message, quote, invoice, that leaves several steps happening in other tools.
On reputation, Interakt scores around 4.2 stars from roughly 13 reviews on Capterra (July 2026), with a smaller but very positive sample on G2, and about 4.5 stars from roughly 1,900 reviews on Google Play India for its Android app. Reviewers consistently praise ease of use and the Shopify integration. The most repeated complaints are slow support responses, pricing that feels steep at the starting stage, and occasional crashes or blank screens in the app. Test support responsiveness during the trial, since that is where most negative reviews concentrate.
Price transparency
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Support quality
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Automation depth
Native workflow + channel orchestration
| Feature | ✦ HelloGrowthCRM | Interakt |
|---|---|---|
| Starting price in India | ₹899 per user per month, INR billing, GST-compliant invoices | Growth listed at $55 per month plus taxes and Advanced at $69 per month plus taxes; Sales CRM is a separate plan at ₹2,499 per month plus taxes (Interakt pricing page, July 2026) |
| Free plan | Free Forever, no credit card required | Free Starter tier with unlimited owner-role agents, but Instagram only and basic automations |
| Sales pipeline with deal stages | Full pipeline with custom stages, lead owners and follow-up automation, included in the seat price | Yes, but only on the separate Sales CRM plan at ₹2,499 per month. It covers pipelines, lead auto-assignment, 30 custom fields, 45 tags and 7 events |
| Lead scoring | AI lead scoring on every plan, including the free plan | No AI lead scoring in the Sales CRM plan |
| Built-in dialer | Click-to-call, auto-dialer, call recording, automatic logging and AI call summaries on every plan | No dialer in the Sales CRM. Interakt lists MyCallGenie, an AI call receptionist, as a separate product |
| Native, on the official Meta Cloud API, included on every plan | The core product, on the official API, with Instagram alongside it | |
| Other channels | SMS and email alongside WhatsApp | Instagram on all tiers, RCS on Enterprise. No email or SMS |
| Broadcast and catalog tooling | Straightforward WhatsApp sends, no product catalog | Strong. Broadcasts, catalogs, commerce flows and a well-regarded Shopify app |
| Chatbot builder | Workflow automation and email sequences from the first paid plan | FAQ automations on Growth; advanced chatbot flows, auto-assignment and webhooks on Advanced |
| AI shipped in 2026 | 12 agentic AI agents, AI lead scoring, AI email composer, AI call summaries | WhatsApp AI Agents sold separately at ₹2,499 per month, with 100 AI messages included and $0.011 per message beyond that |
| Agent seats | Priced per user, no seat minimum | Marketing and Support Hub plans advertise unlimited agents; the Sales CRM plan includes 5 agents, then ₹499 per extra agent per month |
| Email sequences and automation | Included from the first paid plan | Not offered. Interakt does not send email |
| Quotes, invoices and payments | Native quotes, GST-compliant invoices and payment collection | Payment reminders and collection inside chat, but no quoting or GST invoicing |
| Integrations | 630+ native integrations plus Zapier, including IndiaMART, JustDial, Razorpay, Tally, Xero and Facebook Lead Ads | Shopify is the flagship integration, with published categories covering CRM, ERP, e-commerce, payment gateways, ads and accounting |
| Mobile app | Native iOS and Android apps | Android app rated around 4.5 stars from roughly 1,900 reviews (Google Play India, July 2026), the strongest mobile rating of the three |
| Meta conversation charges | Meta conversation rates apply on the official Cloud API | Billed on top of the subscription. Interakt lists India rates of ₹0.958 marketing, ₹0.150 utility and ₹0.128 authentication, with service conversations free |
Choose HelloGrowthCRM if you want one subscription rather than three, and if calling matters as much as messaging. It suits teams that need pipeline stages, a dialer with recording and AI summaries, AI lead scoring, email sequences and GST invoicing together, at ₹899 per user per month.
Start freeChoose Interakt if WhatsApp and Instagram commerce is your business and Shopify is your storefront. Its catalogs, commerce flows and Shopify app go beyond what a CRM builds, its Android app is rated around 4.5 stars from roughly 1,900 reviews (Google Play, July 2026), and its published India message rates are among the lower ones. Interakt claims 70 percent faster response times for its Sales CRM users.
Get a practical checklist for moving from Interakt without losing data quality or team momentum.
Interakt is the closest of the Indian WhatsApp platforms to a real CRM, because its Sales CRM plan does have pipelines, lead auto-assignment and custom fields. The catch is packaging. Pipelines, marketing automation and AI are three separate subscriptions, and there is still no dialer, no email and no lead scoring. HelloGrowthCRM puts all of that in one seat at ₹899, which is usually simpler and cheaper for a small sales team.
A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.
In this comparison, the main trade-off is straightforward: Choose HelloGrowthCRM if you want one subscription rather than three, and if calling matters as much as messaging. It suits teams that need pipeline stages, a dialer with recording and AI summaries, AI lead scoring, email sequences and GST invoicing together, at ₹899 per user per month. On the other side, Choose Interakt if WhatsApp and Instagram commerce is your business and Shopify is your storefront. Its catalogs, commerce flows and Shopify app go beyond what a CRM builds, its Android app is rated around 4.5 stars from roughly 1,900 reviews (Google Play, July 2026), and its published India message rates are among the lower ones. Interakt claims 70 percent faster response times for its Sales CRM users. Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.
The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.
See how HelloGrowthCRM stacks up against other CRMs sales teams shortlist.
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