Each guide compares features and pricing side by side, so you can see exactly what changes — and what you stop paying twice for — when you switch.
Why HelloGrowthCRM beats standalone WhatsApp tools
WhatsApp conversations linked directly to every lead & deal
AI lead scoring — know which inbounds to call first
Built-in dialer alongside WhatsApp — one inbox, all channels
Full pipeline management — no separate CRM needed
Email sequences + SMS in the same platform
India-first pricing with INR plans available
Replace two tools with one
Stop paying for a WhatsApp tool and a CRM separately. HelloGrowthCRM gives you both — plus AI, calling, and optional managed RevOps — at one transparent price.
WATI, AiSensy, Interakt, Gallabox, and DoubleTick all solve the same first problem well: getting a business onto the WhatsApp Business API with a shared inbox, broadcasts, and chatbots. For a shop answering product questions, that is often enough. The trouble starts when WhatsApp becomes where you sell — quotes go out in chat, negotiations happen in chat, and the only record of a deal is a scroll through a thread.
At that point the inbox model breaks down. Nobody can say how many open deals exist, which quotes are waiting on a reply, or which of last month's enquiries were never answered a second time. Teams bolt on a spreadsheet or a separate CRM, and now every conversation has to be summarised twice — or, more commonly, not at all. HelloGrowthCRM removes the second tool: WhatsApp runs natively through the Meta Cloud API, and every chat is attached to a contact and a deal card on a Kanban pipeline. AI lead scoring ranks new enquiries, AI deal-risk alerts flag conversations going quiet, and the built-in dialer with call recording covers the moment a hot lead stops replying in chat.
Forty enquiries a day arrived by WhatsApp, and the owner tracked orders from memory. After switching, each enquiry becomes a deal card with a value and follow-up date. The team still broadcasts new-stock updates — but now quotes that sit unanswered for two days trigger a reminder instead of vanishing into the scroll.
Viewing requests came in around the clock in Arabic and English. Broadcasts worked; follow-up did not — no agent knew which buyer had seen which unit. With chats attached to contacts in one pipeline, any agent can pick up a buyer conversation mid-thread, and calls from the built-in dialer are logged with AI summaries.
Admissions season meant hundreds of parent enquiries in bursts. The institute kept its chatbot for first responses, but moved qualification into the CRM: AI lead scoring pushes serious admissions to the top, email sequences nurture the rest, and the director sees exactly how many enrolments are in progress each morning.
Before comparing tools, write down three numbers: enquiries per week, the people who touch each lead, and roughly how many conversations go quiet without a clear yes or no. If that last number makes you wince, you need a pipeline, not a bigger inbox. Then check four things on any alternative: it must use the official Meta Cloud API (your number and templates stay yours), it must link chats to deals rather than just contacts, it should cover your other channels — calls and email — in the same place, and the pricing should be per user with no conversation mark-ups.
The switch itself is smaller than it feels. Export contacts from your current tool, import the spreadsheet into HelloGrowthCRM, and set your pipeline stages — the basics take 15-30 minutes. Reconnect your WhatsApp Business number through the Meta Cloud API, re-approve your message templates, and run both tools in parallel for a few days while live threads wind down. The free plan (one user, up to 200 leads) lets you rehearse the whole flow before anyone cancels a subscription, and the iOS and Android apps keep field reps answering from the same shared record.