Mobile check-in and check-out, working hours, half days and leave, recorded in the same app your reps use for calls, WhatsApp and customer visits. Paid plans start at ₹899 per user per month in India.
Quick answer
Attendance tracking answers one narrow question well: who was working on which day, and between what hours. Inside a CRM it answers a second at the same time: what that day produced. Those two facts are almost never held together, and keeping them apart is why attendance data ends up serving payroll rather than management.
The usual arrangement is a WhatsApp group where everyone posts a good-morning message, plus a spreadsheet a coordinator updates from those messages near month end. Leave is agreed by phone, half days are remembered informally, and nothing carries a timestamp anyone would defend. The alternative, a separate attendance app, works but sits in its own silo: it proves someone was available without saying what they did with it.
Define working days, the weekly off, public holidays and the statuses your team uses, including half day and on-duty. Teams that skip on-duty end up marking genuine customer days as absent, which destroys trust in the record within a fortnight.
Choose whether check-in captures a location point, who may view it, and how long it is kept. Write that down and share it before switching anything on.
One tap at the start of the day and one at the end. In a low-coverage area the entry is stored on the device and synced later with the original timestamp intact.
A rep raises leave, the manager approves or declines, and approved days appear on the calendar the same hour.
A missing check-out or a late start surfaces immediately, and a supervisor regularises it with a reason.
Export the summary for payroll, then read the calendar for patterns: repeated absences, and present days with no logged activity.
Field sales teams in FMCG, pharma, building materials and industrial supply; service engineers; collection agents; insurance and loan distribution teams; and any branch network whose sellers start the day at a customer rather than a desk. Inside-sales teams in one office get less from it, because an HR system already covers the ground.
| What you want to know | Standalone attendance app | Attendance in HelloGrowthCRM |
|---|---|---|
| Was the rep working today | Yes | Yes |
| What the day produced | Not available | Calls, visits and deals alongside |
| Apps a rep opens daily | Two | One |
| Where leave is agreed | HR portal or a phone call | Same app, approval recorded |
| Fixing a missed check-out | Usually an email to HR | Regularisation with a reason |
| Month-end payroll file | From a second system | Exported with the sales record |
| Access when someone leaves | Removed separately | Removed with their CRM access |
Start with statuses and the weekly off, not with location. Most of the friction teams report comes from switching on location capture before explaining it, and almost none from the check-in button. Agree who reviews the daily flags. Give managers regularisation rights and reps none, so the audit trail means something. Run one month in parallel before payroll depends on the export, and confirm what is enabled for your account, since some capabilities are available on paid plans.
See how the rest of the field toolkit fits together: all features, use cases, CRM for small business, sales automation, CRM dialer, WhatsApp CRM, and India pricing.
Every team in this space loses revenue to the same recurring gaps. Here is what they cost you and how HelloGrowthCRM closes each one.
Attendance is a run of good-morning messages in a WhatsApp group, and nobody can reconstruct who worked which day once the chat has scrolled past a fortnight.
Check-in becomes a structured record with a timestamp, a status and an optional location. The month is a calendar you read in ten seconds instead of a chat you scroll.Structured mobile check-in
The attendance app and the sales system are separate, so a full month of attendance proves nothing about the month of selling.
Attendance sits in the same record as calls, visits and deals. A day with a 9:15 check-in and no logged activity is visible immediately, which is the conversation worth having.Attendance beside activity
Leave is agreed on a phone call, remembered by nobody, and rediscovered at month end when payroll and the sales team disagree about two days.
Leave is requested and approved in the app, and approved days land in the calendar. The agreement is recorded at the moment it is made rather than reconstructed later.Leave request and approval
Month-end payroll becomes a negotiation because the register has missing check-outs, no reasons and edits nobody can account for.
Gaps are flagged the same day, corrections require a reason, and every change carries the name of the person who made it. The export finance receives is one they can defend.Flagged gaps and audit trail
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