How to review audit logs in HelloGrowthCRM
View immutable audit logs for every CRM action. Filter by user, time, type. SOC 2-aligned with 7-year retention.
What this guide helps you do
Follow this article when you want a focused, step-by-step path to complete the task without digging through menus.
Need a broader overview first?
Go back to the Admin & Security section to browse more guides, compare related tasks, and choose a better starting point.
View all Admin & Security guidesAudit logs answer who did what when. Every record create, update, delete, login, role change, integration setup logs.
How to use this guide
Read the intro to confirm this is the right workflow, complete the steps in order, then review the common issues and related articles if your setup behaves differently from the standard path.
What you'll need
- •Pro tier or above
- •Owner or Admin role
- •5-10 minutes
- 1
Settings → Security → Audit Logs
Settings → Security → Audit Logs.
- 2
View recent activity
Last 1000 events. Sort by timestamp.
- 3
Filter
User, date range, action type, object type, IP.
- 4
Click an event
Detail: who, what, when, IP, before/after diff.
- 5
Search across logs
Full-text search.
- 6
Export to CSV/JSON
For compliance review.
- 7
Set up alerts
Suspicious patterns: same user from 3 countries in 1 hour, bulk delete > 100.
- 8
Stream to SIEM
Enterprise: stream to Splunk, Datadog.
- 9
Retention config
90 days default; 7 years on Enterprise.
- 10
Restore deleted record
Click restore in audit log on soft-deleted record. 30-day window.
Frequently asked questions
Tamper-proof?▾
Append-only; cryptographic chain.
SOC 2 / ISO 27001?▾
Certified; logs meet retention.
GDPR DSR?▾
Logs help produce DSR exports.
Log size?▾
Typical 100MB/month for 50-user workspace.
Cost?▾
90-day included; longer retention on Enterprise.
Can users see their own logs?▾
Yes — limited view of own actions.
Related articles
See it in product
Try it yourself
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Still need help?
If this article does not match your account setup, rollout stage, or edge case, review more guides in Admin & Security or contact our team for direct help.
Rushabh leads product strategy at HelloGrowthCRM with a focus on CRM workflows, revenue operations, and practical product design for growing businesses.
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