Submit a privacy request | HelloGrowthCRM

Before submitting, please review the rights summary at /legal/data-rights and our Privacy Policy. For urgent grievances you may also email grievance@hellogrowthcrm.com directly.

Your name

Email *

Phone (optional)

Where are you located? *

Request type *

Your relationship to the data *

Describe your request *

I understand that HelloGrowthCRM may need to verify my identity (for example, by confirming control of the email address above) before completing certain requests. I confirm the information I have provided is accurate to the best of my knowledge.

What rights you can exercise

Depending on where you live, privacy law gives you specific rights over your personal data. This form covers requests under India's DPDPA, the GDPR and UK GDPR, and California privacy law. The most common request types are summarised below.

Access

Request a copy or summary of the personal data we hold about you and how it is used.

Correction

Ask us to fix personal data that is inaccurate, incomplete, or out of date.

Deletion / erasure

Ask us to delete personal data that we are not required to retain under the applicable law.

Portability

Receive the data you provided in a structured, commonly used format you can take elsewhere.

Consent withdrawal

Withdraw consent you previously gave, without affecting processing that took place before the withdrawal.

Grievance

Raise a grievance about how your personal data or a previous privacy request was handled.

How the process works

Submit the form using the email address linked to your data. This is how we locate the right records, and where we send every update about your request.
Identity verification. We may need to verify your identity before acting — for example, by confirming you control the email address on the request. This protects your data from requests made by someone else.
Acknowledgement. You receive an acknowledgement within 48 hours confirming that your request has been logged and routed to our grievance team.
Fulfilment. We complete the request within the timeframes required by the applicable law. Timelines depend on which law applies to you, and we will let you know if we need longer or cannot act on part of a request, along with the reason.

Before you submit

Use the email address registered with your HelloGrowthCRM account, or the address the relevant business holds for you — requests from unrelated addresses are much harder to match to your data.
Submit one request type per submission so each request can be tracked and answered separately.
If you are a customer, lead, or contact of a business that uses HelloGrowthCRM, contact that business first. It decides how your data is used — as the data fiduciary or data controller — and HelloGrowthCRM processes that data on its behalf.

Frequently asked questions

Do I need a HelloGrowthCRM account to submit a request? No. Anyone whose personal data we may hold can use this form. Your name is optional, but we do need an email address to locate records and respond to you.

What if I am a customer of a business that uses HelloGrowthCRM? The business you dealt with controls the data it keeps in its CRM, so your request should go to that business first. If you submit it here instead, we will typically refer you to that business, since it is responsible for deciding how the request is handled.

How will I receive the response? By email, to the address on your request, after any identity verification is complete. For portability requests, data is provided in a commonly used electronic format.

Related policies

For full details of what we collect and why, see the Privacy Policy. If you are a HelloGrowthCRM customer processing your own contacts' data, the Data Processing Addendum describes our processor obligations. All legal documents are listed at /legal.