Four reasons sales teams choose HelloGrowthCRM over Housecall Pro.
Housecall Pro moves from $79 to $189 to $329 a month, with extra users at $35 on Max. HelloGrowthCRM is $12 per user monthly, $10 annual, so cost tracks headcount.
Every HelloGrowthCRM user gets outbound calling with recording and an AI summary written onto the contact. No separate phone product, no add-on line on the invoice.
Email sequences, SMS and WhatsApp follow up on quotes automatically. Set the timing once and stale estimates stop dying quietly in a list nobody reads on Friday afternoon.
Housecall Pro gives you fourteen days to decide. HelloGrowthCRM has a free forever plan, so you can run real leads through it alongside your current tools with no deadline.
| Feature | HelloGrowthCRM | Housecall Pro |
|---|---|---|
| Entry price | $12/user/month monthly, $10/user/month annual | Basic $79/mo ($59 annual) for 1 user; Essentials $189/mo ($149 annual) up to 5; Max $329/mo ($299 annual) up to 8 |
| Extra users | Same $12 or $10 per seat, no tier jump | $35/mo per extra user on Max |
| Free plan | Free forever plan | 14-day free trial, no free plan |
| Contract terms | Monthly, no annual contract required | No long-term contract; annual billing is discounted |
| Sales pipeline with AI lead scoring | Built in on every plan | Estimate and job lists, plus pipeline tools on higher plans; no AI lead scoring |
| Built-in dialer, recording and AI call summaries | Included with every seat | Voice and answering features sold as separate add-ons |
| Email sequences, SMS and WhatsApp | All three included | Email and SMS marketing available; no WhatsApp channel |
| Technician dispatch board and crew scheduling | Not offered - keep Housecall Pro for this | Yes, drag-and-drop dispatch and crew scheduling |
| GPS and vehicle tracking | Not offered | Yes, technician and vehicle tracking available |
| Timesheets, price book and job costing | Not offered | Yes, time tracking, price book and job costing |
In Housecall Pro, open Customers in the left navigation, use Filter to set the segment you want, then click Actions near the search bar and choose Export. Housecall Pro generates a spreadsheet of that customer list.
From the dashboard, click See all estimates, set the date range to cover your whole history, and click the Excel icon to download. Repeat with See all jobs to pull job and invoice numbers.
Import the customer file into HelloGrowthCRM first, then the estimates file. Map estimate status onto pipeline stages so open estimates land in a stage someone is responsible for chasing.
Point your web forms and tracked phone number at HelloGrowthCRM, invite your office staff, and leave Housecall Pro running for scheduling, dispatch and field work. Your technicians keep the app they already use.
Housecall Pro is a field service platform for home service businesses. Scheduling, dispatch, technician tracking, price book, invoicing, payments. It does that job well and thousands of contractors run their day on it. The pricing is tiered rather than per seat: Basic at $79 a month for one user, Essentials at $189 for up to five, Max at $329 for up to eight, discounted to $59, $149 and $299 on annual billing, with extra Max users at $35 each. That structure suits a business using the whole platform across a crew. It suits a two-person office much less well, because the jump from tier to tier is driven by features and seat blocks rather than by how much of the product you actually open.
The pattern worth being honest about is the account that never grew into the field side. A contractor signs up, imports customers, starts sending estimates and taking card payments, and books work in a group chat or a shared calendar because that is what the team already does. The dispatch board gets used for a fortnight and then not at all. Two years later the subscription is a few hundred dollars a month and the real usage is a customer database, an estimate tool and an invoice tool. Meanwhile the money is leaking somewhere the platform barely touches: calls that were not returned the same day, web enquiries nobody logged, and estimates sitting untouched for three weeks.
HelloGrowthCRM is built for that gap and nothing else. Leads and pipeline stages so every enquiry has an owner and a next step. A dialer in the browser and in the iOS and Android apps, with call recording and an AI summary written straight onto the contact record, so whoever picks the follow-up call up next can read the last conversation instead of guessing. AI lead scoring to sort a busy Monday. Email sequences, SMS and WhatsApp to chase estimates on a schedule you set once. Web forms feeding the pipeline. A quote builder and invoicing so a lead can go from enquiry to paid in one place. Reporting dashboards showing enquiries, quotes sent and jobs won.
Here is the line we will not cross. HelloGrowthCRM is a sales CRM, not a field service platform. There is no technician dispatch board. There is no crew scheduling calendar, no GPS or vehicle tracking, no timesheets, no parts and materials inventory, and no job costing. Housecall Pro has every one of those and they are genuinely good. If you dispatch crews each morning, if you check where a technician is, if you pay off timesheets or price work from a maintained price book, keep Housecall Pro. Swapping it out for a sales CRM would cost you daily operations to gain a pipeline you could have bought alongside for twelve dollars a seat.
So there are two sensible outcomes. If you are the business that only ever used Housecall Pro as a customer list and an estimate pad, move across and stop paying for dispatch you never open. If you actively run crews, keep Housecall Pro and add HelloGrowthCRM in front of it: enquiries land in the CRM, get called back quickly, get quoted and get chased automatically, and won work is created in Housecall Pro for scheduling. Migration is a spreadsheet job. Export customers from Customers, then Actions, then Export. Pull estimates and jobs from the dashboard with the Excel icon. Import, map estimate statuses to stages, and go. Setup takes about fifteen minutes and the free forever plan means you can trial it without cancelling anything.
If your dispatch board is busy every morning, keep Housecall Pro. HelloGrowthCRM has no scheduling, no GPS and no job costing. But if Housecall Pro is really your customer list and estimate pad, or you just want cheap sales seats in front of it, $12 per user with a free plan is worth an afternoon.
Need hands-on help? Our team migrates you for free.