AI Voice Agent — Calls, Qualifies, and Routes Leads 24/7
Deploy an AI voice agent that calls new leads within minutes, runs your qualification script in natural conversation, and routes hot leads to human reps with full context — all without a rep dialling a single number.
< 2-min first call
New lead comes in → agent calls within 2 minutes, day or night.
24/7 availability
No after-hours leads lost. Agent covers every timezone automatically.
Structured qualification
BANT, MEDDIC, or your custom script — agent captures structured answers.
How the Voice Agent Works
Lead arrives in CRM
From any source — web form, WhatsApp, ad, API, or manual upload. The agent triggers within your configured delay (typically < 2 minutes).
Agent calls with your script
Natural conversational AI runs your qualification flow — asks questions, listens, adapts to responses. Branching logic handles common objections.
Structured data captured
BANT answers, budget, timeline, pain points — all captured as structured CRM fields, not just a transcript blob.
Hot leads routed to reps
Qualified leads are immediately assigned to the right rep with score, context, and transcript. Reps see a complete picture before saying hello.
Cold leads enter nurture
Unqualified leads flow into automated email/WhatsApp sequences. No lead is abandoned — just nurtured at the right pace.
Features
Use Cases
Inbound Lead Qualification
Qualify every inbound lead in under 60 seconds — including at 2am on a Sunday.
High-Volume Outbound
Run outbound at scale without hiring SDRs. Agent makes 100s of first-touch calls per day.
After-Hours Coverage
Every timezone covered. No lead sits in a queue overnight.
Event & Webinar Follow-Up
Call every attendee within minutes of the event while intent is peak.
Re-Engagement of Cold Leads
Automatically reach out to 30/60/90-day dormant leads with fresh personalised scripts.
Appointment Setting
Agent qualifies and books meetings directly on rep calendars — no rep involvement.
Frequently Asked Questions
Does the AI voice sound robotic?
No. We use ElevenLabs voice synthesis with natural pausing, tone variation, and context awareness. Most leads complete the conversation without knowing it's AI.
What languages are supported?
English (US and India accent variants) are live. Additional languages are on the roadmap — contact us for specific requirements.
How quickly can I go live?
Most teams have their first voice agent deployed within 2 hours using our template scripts. You configure the script, set triggers, test on a dummy lead, and flip the switch.
Is this compliant with calling regulations?
Yes. HelloGrowthCRM's AI voice agent follows TCPA, DNC registry, and local calling regulations. Opt-out requests are honoured immediately and logged.
What happens if the AI can't handle an objection?
The agent follows your configured objection-handling paths. For out-of-scope situations, it gracefully sets a callback time and notifies the rep immediately.
Frequently Asked Questions
What is an AI voice agent and how does it work in a sales CRM?
An AI voice agent is a software system that makes and receives phone calls using a synthesized voice powered by large language models, using your qualification script as the conversation guide. When a new lead enters HelloGrowthCRM, the Voice Agent is triggered automatically — it dials the lead's number, introduces itself, runs the qualification conversation using your configured script (BANT, MEDDIC, or custom), captures structured answers, and routes the lead to a human rep if they qualify. The entire conversation is recorded, transcribed, and summarized in the CRM before the rep receives the lead.
How natural does the AI voice sound during a call?
HelloGrowthCRM's Voice Agent is powered by ElevenLabs conversational AI, which produces near-human voice quality with natural pacing, appropriate pauses, and context-aware responses. The agent can handle interruptions, off-script questions, and conversational detours — it is not a simple pre-recorded IVR. Prospects often complete the qualification conversation without realizing they are speaking with an AI. The agent discloses its AI nature when directly and sincerely asked.
What qualification frameworks does the Voice Agent support?
The Voice Agent supports BANT (Budget, Authority, Need, Timeline), MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion), CHAMP (Challenges, Authority, Money, Prioritization), and fully custom qualification scripts. You configure the questions, the branching logic (if the prospect says they have no budget, go to this branch), and the criteria for routing to a human rep. The captured answers are stored as structured CRM fields, not just a transcript, so they can be used for filtering, routing, and reporting.
What happens when the Voice Agent qualifies a lead?
When the Voice Agent determines a lead meets your qualification criteria, it ends the call, logs the full transcript and structured qualification data in the CRM, creates a follow-up task for the assigned rep with all context, and can optionally send the prospect a confirmation SMS or email with next steps. The rep receives a Slack or email notification with the qualification summary before they call the prospect back — they arrive at the follow-up call already knowing the prospect's pain points, budget, and timeline.
Does the Voice Agent work for inbound calls too?
Yes. The Voice Agent can be configured to handle inbound calls from a dedicated phone number — for example, a number listed on a landing page or in ad campaigns. Inbound callers are greeted by the agent, which runs the qualification flow and routes qualified callers to available human reps or schedules a callback. Outside business hours, the agent can complete the entire qualification conversation and create a CRM record so the rep has full context when they follow up the next day.
Ready to deploy your first AI voice agent?
Free 14-day trial. Voice agent included. Deploy in under 2 hours.