Bitrix24 Pricing: One Price for the Whole Organisation, Not Per User

Most CRMs multiply a seat price by headcount. Bitrix24 does the reverse. Each cloud plan has a fixed price and a user allowance, and the page describes it as a flat rate for all users included in the plan. The plan names are Basic (5 users), Standard (50), Professional (100) and Enterprise, which starts at 250 users and climbs in set tiers. Because the allowance is the product, the useful number is the total bill at your headcount, not the per-user figure the page prints.

Two consequences follow. A team of six pays the Standard price even though it needs one seat more than Basic includes, so the step from Basic to Standard is the one that matters for a small business. And a team of 45 pays the same as a team of 11, which is why the model rewards headcount growth up to each ceiling. We could not find, on the pages we read, what Bitrix24 charges to go beyond a plan's user count other than moving to the next plan, so we make no claim about extra-user fees.

Each figure below is in US dollars, per organisation. The annual column is the monthly rate when the year is paid up front: the savings Bitrix24 prints (for example US$540 a year on Standard) equal twelve times the gap between the two rates, so US$99 a month on annual billing works out to US$1,188 for the year. That is our inference from the savings figures; the India page states that annual billing is a full 12-month payment, and the US page text we read does not say it in those words.

Bitrix24's own per-user approximations are about US$2.88 a month for Standard on monthly billing and about US$1.98 on annual billing, and about US$2.89 and US$1.99 for Professional. At the largest Enterprise tiers it prints about US$1.15 monthly and US$0.80 annually per user. Those are the fully-filled-plan numbers. A 10-person team on Standard is using a fifth of the allowance, so its real cost per head is US$14.40 a month on monthly billing or US$9.90 on annual billing.

The page also lists a second family called Vibe+ with higher prices: Basic Vibe+ at US$89 monthly or US$59 annual, Standard Vibe+ at US$199 or US$120, and Professional Vibe+ at US$399 or US$240, plus a launch offer for 12-month subscriptions running from 1 September to 10 December 2026. The text we read does not explain what Vibe+ adds, so we cost the standard plans only and leave Vibe+ out of the comparison below.

Ten users is above Basic's allowance, so the cheapest paid cloud option is Standard. The table sets that against 10 seats at HelloGrowthCRM's US$12 per user per month, which is a monthly-billing price. HelloGrowthCRM has no annual USD price on this page, so the fair like-for-like row is the monthly one.

Read plainly: at ten people the flat seat is US$24 a month below Bitrix24's monthly price and US$21 a month above Bitrix24's annual-rate price. If you will pay a year up front and your team is in the low double digits, Bitrix24 is the cheaper licence on paper. If you want to leave after a quarter, or you pay month to month, the flat seat is cheaper. Neither figure includes any tax, because the US page we read does not state a tax treatment.

Because one price covers up to 50 people, the two models cross at a predictable headcount. The comparison uses Bitrix24 monthly billing against HelloGrowthCRM monthly billing, and then Bitrix24 annual rates against the same monthly seat.

Under six people, a flat seat undercuts Basic's monthly price (and at three or four users undercuts even the annual rate, since 4 x US$12 is US$48 against US$49). Between six and eleven people the flat seat is still cheaper than Standard on monthly billing, and Bitrix24 is cheaper on annual rates from about nine people (US$99 divided by US$12 is 8.25). Past twelve people Bitrix24's bundle wins on sticker price on either billing term, and the gap widens with every hire up to the plan ceiling. A team that expects to be at 30 or more should not choose on seat price at all.

Bitrix24 runs a separate India site with rupee prices, also per organisation per month. The page footnote says the prices are as of March 2026, and it does not state whether GST is included, so treat the figures as the sticker price and confirm the invoice total at checkout.

Against that, HelloGrowthCRM is Rs 899 per user per month plus 18% GST. Five users are Rs 4,495 before GST (Rs 5,304.10 with it) and ten are Rs 8,990 before GST (Rs 10,608.20 with it), billed monthly. So for a ten-person Indian team, Bitrix24 Standard at Rs 6,890 monthly or Rs 4,790 on annual billing is lower than our seat total on sticker price, though GST treatment on the Bitrix24 figure is unconfirmed. What the extra rupees buy on our side is covered below.

Bitrix24 offers a free plan at US$0 or Rs 0 with 5 GB of storage. The US page describes it as free for 1 to 2 users. The India page repeats the 1 to 2 label, but its FAQ says the free plan lets you add an unlimited number of users. We cannot reconcile those two statements from the text we read, so we report both. The India page also says telephony and Bitrix24 Market apps are available only on paid plans, and lists basic CRM (deals and contacts), tasks, shared calendars, and chat and video calls as included. If you plan to run calling from the CRM, that sentence matters more than the free price.

Bitrix24 also sells a self-hosted edition. From bitrix24.com/prices/self-hosted.php: the Business edition starts at US$3,590, billed annually per organisation, and includes 50 users, with tiers at 50, 100, 250 and 500 users. The Enterprise edition is US$24,990 for 1,000 or more users. Each licence includes a 12-month maintenance subscription with updates and technical support. The annual renewal is 50% of the edition price you bought, and an expired subscription has a 14-day grace period before the installation locks.

For a 50-user Business licence that is US$3,590 in year one and US$1,795 a year to renew, which is the licence only. Hosting, backups, security patching and the person who runs them are yours. The cloud Standard plan for the same 50 users is US$1,728 a year on monthly billing, so on-premise only earns its place if you have a data-location or customisation reason for it. Our page makes no claim about on-premise functionality; read Bitrix24's cloud-versus-on-premise help article before deciding.

The pricing page lists tiered limits for items such as pipelines, product catalogue size and monthly email volume, and shows telephony integration as a paid-plan feature. The text we read does not label which column each number belongs to, so we do not print them here. Check the feature grid for the plan you intend to buy against the three things you will actually use. The pages we read do not state call charges, so ask what a call minute costs in your country before you count the licence as the whole bill.

HelloGrowthCRM lists at Rs 899 per user per month plus 18% GST, or US$12 per user per month, and a Free plan is available. The seat includes the CRM dialer, WhatsApp on Meta's official Cloud API (see WhatsApp messaging on the Cloud API), and AI lead scoring, so there is no tier to climb for them. If your sales process runs through quotes, the quote builder page shows what is covered, and the sales automation page covers follow-up rules.

Bitrix24 is a broader suite: its free tier lists tasks with Kanban and Gantt views, shared calendars, and chat and video calls alongside the CRM. A team that wants one workspace for projects, chat and CRM may reasonably take the organisation bundle for that reason, and a small sales team that just needs a pipeline with calling and messaging may find a per-seat CRM simpler. You do not need to take either on price alone.

If your team is under six, compare Basic (or a flat seat) at your size. If it sits between six and twelve, the decision is billing term: monthly flexibility favours the flat seat, a year of prepayment favours Bitrix24 Standard. Above twelve, the bundle is cheaper and the question becomes features. Then check one thing the pricing pages do not answer for you: what the vendor charges when you outgrow the allowance.

• Cloud plan prices, user allowances, storage, annual savings and Enterprise tiers in US dollars: bitrix24.com/prices, read on 22 October 2026. Page states a flat rate for all users included in the plan.
• Rupee prices, free-plan FAQ and the March 2026 footnote: bitrix24.in/prices, read on 22 October 2026.
• On-premise Business US$3,590 (50 users), Enterprise US$24,990 (1,000+ users), renewal and grace period: bitrix24.com/prices/self-hosted.php, read on 22 October 2026.
• Not captured: the Vibe+ feature differences, the labels of the per-plan limits grid, any extra-user fee, and tax treatment on either site.
• Our side of each comparison uses the list prices on hellogrowthcrm.com/pricing. Team totals on this page are our arithmetic from the listed figures.

Related pages: HelloGrowthCRM vs Bitrix24, Bitrix24 alternatives, Bitrix24 alternative for India, the Bitrix24 cost calculator, the switch-from-Bitrix24 guide and our pricing page.