Nobody can produce the version the parent was actually sent
Fee structures are revised mid-season: a batch changes duration, an early-payment window closes, a new centre opens with different figures. The counsellor sends whichever file is on her laptop, the front desk sends the one on the noticeboard, and neither is stamped with a date. When a father arrives in July holding a printout, no one at the centre can prove what was current when he received it.
Waivers make it worse. A scholarship result gives a family a fee concession with a window to claim it, the concession is agreed verbally on a call, and accounts hears about it when the payment arrives short. Meanwhile the instalment schedule sits in a register, the receipt is a book at the desk, and the counsellor who handled the family has finished her season contract and gone.
One record holds what was quoted, promised and paid
The fee plan is generated from the admission record and stored on it, so the version the family received is a fact with a timestamp rather than a recollection, and each revision stays visible beneath the current one. The waiver letter, the signed instalment schedule and the GST-compliant receipt attach to the same record, which means accounts and the counsellor are reading one file. A stage checklist stops a seat being marked confirmed while the signed schedule is missing, access follows role, and an audit trail shows who sent which version and when.
More on the capability itself: Quotes and Invoices. More on this industry: CRM for coaching institutes.
From a quoted fee plan to a cleared first instalment
A family attends a scholarship test, qualifies for a concession slab and starts asking about payment.
- 1The fee plan is generated from the record with the concession applied, sent from the same screen, and stored as the current version.
- 2The waiver letter and the instalment schedule attach to the record, so accounts sees the agreed figures without asking the counsellor.
- 3The stage checklist keeps the seat unconfirmed until the signed schedule is back on the record.
- 4The receipt is raised against the same record when the first instalment clears, and the balance date carries its own reminder.
Everything here is on the Growth plan at ₹899/user/month + GST on annual billing. No module pricing, no per-rule charge, no minimum seats, and a Free Forever plan with one user and 200 leads to test it on.
The rest of the stack for this team
Questions teams ask
Start on the free plan
One user, 200 leads, no card and no expiry. Enough to run the workflow above end to end before you involve anyone else.