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    eCommerce

    Cashfree + HelloGrowthCRM

    Indian payments with UPI, cards, and netbanking; webhooks update CRM payment status on orders and invoices.

    Overview

    Cashfree is a strong India payments option alongside Razorpay. Webhook verification and idempotent processing prevent duplicate payment states in CRM.

    What data is involved

    • Order and payment lifecycle events.
    • Settlement references for reconciliation.

    Step-by-step setup

    Setup at a glance (3-5 bullets)

    • Settings → Integrations → Cashfree.
    • Add client ID, secret, and webhook secret for signature verification.
    • Map order references to CRM deals or invoices.
    1. Sign in or sign up at HelloGrowthCRM. Open the login page, enter your credentials (or use Google), or choose Sign up if you need a new account. You must be signed in before you can open Settings and connect this integration.

      HelloGrowthCRM login screen: Sign in with Google, email and password fields, Remember me, and Sign up link

      Open login page(opens in a new tab)app.hellogrowthcrm.com/login

    2. Open Settings. In the left sidebar, under Admin, click Settings (you will land on the Settings area; the URL is app.hellogrowthcrm.com/settings).

      HelloGrowthCRM Settings: Admin sidebar with Settings selected, secondary menu with Communication and Integrations, and profile area

      Open Settings(opens in a new tab)app.hellogrowthcrm.com/settings

    3. Go to Integrations. On the Settings screen, use the middle settings menu. Under COMMUNICATION, click Integrations (star icon). Then find and configure this connector—the connector-specific steps below pick up from here.

      HelloGrowthCRM Settings menu highlighting COMMUNICATION and Integrations next to the Admin Settings sidebar

      Open Settings (Integrations)(opens in a new tab)app.hellogrowthcrm.com/settings

    4. Settings → Integrations → Cashfree.
    5. Add client ID, secret, and webhook secret for signature verification.
    6. Map order references to CRM deals or invoices.

    Best practices

    • Log webhook delivery IDs for finance audits.
    • Map INR formatting consistently with invoices.

    Best for & common use cases

    India-first GTM teams needing Cashfree alongside Razorpay options.

    • COD and prepaid flows with reconciliation on the account.

    Expected outcomes

    • Faster lead handoff between tools and CRM owners
    • Cleaner activity history for follow-up and reporting
    • Lower manual copy-paste errors in the pipeline

    FAQ

    Governance

    Treat API keys and webhooks as production secrets. Align field mapping with your privacy policy and regional regulations (GDPR, marketing consent, telemarketing rules). Your admin controls which roles can install or edit integrations.