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Integration

Deploy ElevenLabs AI Voice Agents That Qualify Leads Automatically

Connect ElevenLabs AI voice agents to HelloGrowthCRM. Realistic AI voices call, qualify, and log leads automatically. From Rs 899/user/month.

Quick answer

What makes ElevenLabs AI voices different from other AI callers?

ElevenLabs produces voices nearly indistinguishable from humans — with natural pacing, emotion, and intonation. Unlike robotic IVR systems, ElevenLabs agents handle open-ended questions, interpret ambiguous answers, and adjust tone based on conversation flow. Leads are more likely to engage and answer questions.
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What you get

ElevenLabs produces the most natural-sounding AI voices available today. When connected to HelloGrowthCRM, ElevenLabs AI agents handle qualification calls, appointment scheduling, and initial outreach at scale, around the clock, in your brand voice.

The HelloGrowthCRM ElevenLabs integration lets you deploy a custom-voiced AI agent that represents your brand. The agent calls new leads, follows your qualification script, captures answers, and logs the complete conversation — transcript and outcome — to the lead record.

For businesses receiving high volumes of inbound leads from real estate portals, IndiaMART, Facebook Lead Ads, or event registrations, ElevenLabs AI agents solve the first-contact problem permanently. No lead waits more than 60 seconds for a response, even at 2 AM.

The integration supports outbound calling for new leads, inbound call handling for overflow or after-hours, and appointment confirmation calls. ElevenLabs agents can speak in Hindi, Gujarati, English, and regional Indian languages — essential for SMBs whose customers prefer regional languages.

Every AI conversation is stored against the lead record: audio recording, transcript, detected intent, captured data fields — budget, timeline, location, requirements — and the outcome. Reps start their day with fully enriched leads and no cold calls required.

HelloGrowthCRM is one of the first Indian CRM platforms to integrate ElevenLabs AI voice agents, giving customers a first-mover advantage in AI-powered lead qualification. SOC 2 Type II. NASSCOM Member. GCCI Member. Founded by CA Harnish Shah and CA Rushabh Shah.

Automation workflows

Automation workflows you can build with ElevenLabs and HelloGrowthCRM

Voice-enable your outbound notifications

Turn appointment reminders and status updates into natural-sounding voice calls using ElevenLabs' speech synthesis. Customers who ignore texts often answer a call — and a warm synthetic voice reading a personalised script beats a robocall monotone.

Give AI agents a voice worth listening to

Pair ElevenLabs voices with an AI calling stack (such as Vapi) for first-touch qualification calls that sound human enough to keep prospects on the line. Voice quality is the difference between a hang-up and a completed qualification.

Localise voice messages by region

Generate reminder and follow-up audio in multiple languages and accents from the same CRM template, so a Chennai customer and a Jaipur customer each hear something that sounds local.

Produce audio follow-ups that stand out

A thirty-second personalised voice note attached to a follow-up lands differently than a fourth email. Generate it from the deal context and send via WhatsApp — novelty plus relevance gets replies.

In practice

How teams use ElevenLabs voice with a CRM

Clinic chain cutting no-shows

Appointment reminders go out as natural voice calls in the patient's language the evening before. No-show rates fell versus SMS-only reminders — older patients in particular respond to voice.

EdTech qualifying at volume

An admissions team pairs ElevenLabs voices with AI calling for first-touch qualification of thousands of monthly enquiries. Qualified conversations route to human counsellors with transcripts attached.

Real estate follow-up voice notes

Agents send AI-generated project-update voice notes to warm leads over WhatsApp. Engagement on voice notes runs ahead of text messages, and the CRM logs every send on the lead.

Setup guide

How to connect — step by step

Takes about 10–15 minutes. No coding required.

Setup at a glance

  • Create your ElevenLabs voice agent
  • Connect ElevenLabs to HelloGrowthCRM
  • Configure call triggers
  • Map conversation data to CRM fields
  • Set post-call actions
  1. 1

    Sign in or sign up at HelloGrowthCRM. Open the login page, enter your credentials (or use Google), or choose Sign up if you need a new account. You must be signed in before you can open Settings and connect this integration.

    HelloGrowthCRM login screen: Sign in with Google, email and password fields, Remember me, and Sign up link

    Open login page(opens in a new tab)app.hellogrowthcrm.com/login

  2. 2

    Open Settings. In the left sidebar, under Admin, click Settings (you will land on the Settings area; the URL is app.hellogrowthcrm.com/settings).

    HelloGrowthCRM Settings: Admin sidebar with Settings selected, secondary menu with Communication and Integrations, and profile area

    Open Settings(opens in a new tab)app.hellogrowthcrm.com/settings

  3. 3

    Go to Integrations. On the Settings screen, use the middle settings menu. Under COMMUNICATION, click Integrations (star icon). Then find and configure this connector—the connector-specific steps below pick up from here.

    HelloGrowthCRM Settings menu highlighting COMMUNICATION and Integrations next to the Admin Settings sidebar

    Open Settings (Integrations)(opens in a new tab)app.hellogrowthcrm.com/settings

  4. 4

    Create your ElevenLabs voice agent

    In the ElevenLabs platform, create a conversational AI agent. Choose a voice that matches your brand tone. Upload your qualification script — the questions you want the AI to ask.

  5. 5

    Connect ElevenLabs to HelloGrowthCRM

    In HelloGrowthCRM Settings, go to Integrations, then AI Voice, and click Connect ElevenLabs. Enter your ElevenLabs API key and Agent ID.

  6. 6

    Configure call triggers

    Set when the AI agent calls: new lead created, lead score crosses a threshold, lead stage changed, or a manual trigger from the lead record.

  7. 7

    Map conversation data to CRM fields

    Define which answers the AI captures and which CRM fields they populate — budget maps to deal value, timeline maps to expected close date, location maps to city field.

  8. 8

    Set post-call actions

    After the AI call, configure automatic CRM actions: assign rep, move pipeline stage, enrol in follow-up sequence, or send a WhatsApp with next steps.

Need help with setup? Book a 15-minute onboarding call — our team will connect it live with you.
FAQ

Frequently asked questions

What makes ElevenLabs AI voices different from other AI callers?
ElevenLabs produces voices nearly indistinguishable from humans — with natural pacing, emotion, and intonation. Unlike robotic IVR systems, ElevenLabs agents handle open-ended questions, interpret ambiguous answers, and adjust tone based on conversation flow. Leads are more likely to engage and answer questions.
Can the AI agent speak in Hindi or regional Indian languages?
Yes. ElevenLabs supports Hindi, Gujarati, Telugu, Tamil, Marathi, and other regional Indian languages. You can configure the agent to detect the caller language and switch automatically, or set a specific language per campaign.
What information does the AI capture during the call?
You configure what the AI captures in your script. Common data points: name confirmation, budget range, timeline, location or project type, current tool in use, team size. All captured data maps to CRM fields automatically — no manual data entry.
Is there a human handoff option?
Yes. ElevenLabs agents integrated with HelloGrowthCRM can announce a handoff and transfer the live call to an available rep. This ensures hot leads never lose momentum while still benefiting from AI qualification.
Is the ElevenLabs integration included in HelloGrowthCRM plans?
The HelloGrowthCRM integration is included in paid plans from Rs 899/user/month. ElevenLabs has its own pricing based on conversation minutes. Contact our team for a combined pricing estimate based on your expected call volume.
What does ElevenLabs cost?
ElevenLabs bills by characters synthesised across free and paid tiers — check elevenlabs.io for current pricing. The CRM integration is included on every HelloGrowthCRM plan; you connect your own API key.
Should AI voice calls disclose they're synthetic?
Yes — disclosure is legally required in some jurisdictions and good practice everywhere. Use AI voice for reminders, updates, and first-touch triage; keep negotiation and relationship conversations human.

Want help evaluating the next step?

Book a demo to see HelloGrowthCRM in action, or start a free trial.