System Status
A live status page for HelloGrowthCRM is coming soon. If something isn't working for you right now, contact us through the in-app chat or email support@hellogrowthcrm.comand we'll help.
What to do if something isn't working
Refresh the page first, since brief blips often clear on their own. If the problem continues, contact support through the in-app chat or email support@hellogrowthcrm.com. Tell us what you were doing and roughly when it failed, so we can find the cause faster.
Service Level Agreement
A contractual SLA with service credits is available on Enterprise agreements. The covered services and credit schedule are set out in your agreement and in our published SLA at /legal/sla. Free and Growth plans do not include service credits.
How to Stay Informed
Email status@hellogrowthcrm.comwith the subject "Subscribe to status updates" to be added to our status notification list. We do not use this list for marketing; it is only for service status and maintenance announcements.
Status FAQs
Is there a live status feed?
Not yet. A live status page for HelloGrowthCRM is coming soon. Until it is live, this page does not show real-time service health, so contact support if something is not working.
What should I do if something looks down?
First refresh the app — brief blips often clear within minutes. If the problem continues, contact support through the in-app chat or email support@hellogrowthcrm.com with what you were doing and roughly when it failed.
Is my data safe during an outage?
An availability incident affects access to the service, not the durability of your leads, deals, and conversation history.