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Customer Onboarding

Bookkeeping Client Onboarding Checklist(Free Download)

A free onboarding checklist for accounting and bookkeeping practices: documents to collect, access to request, and setup steps for a new client — nothing skipped.

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Onboarding checklist

Bookkeeping Client Onboarding Checklist — Onboarding checklist preview

What's included

A free onboarding checklist for accounting and bookkeeping practices: documents to collect, access to request, and setup steps for a new client — nothing skipped.

Template specs

Difficulty
Beginner
Setup timeUnder 30 minutes
IndustryUniversal
Plan required
Free

Updated 2026-10-22

No credit card · Free forever

The first month with a new client sets the tone, and a missed access request or an uncollected document stalls the whole engagement. This checklist lists everything a bookkeeping or accounting practice needs to onboard a client cleanly: the documents to collect, the software and bank access to request, the opening balances and chart-of-accounts setup, the recurring deadlines to schedule, and the kickoff steps. Work it once per client so nothing is forgotten, the client sees an organised start, and work-in-progress is never blocked waiting on a paper or a login nobody asked for.

The Problem This Solves

Onboarding a new accounting client involves a dozen documents, several access requests and some setup — and done from memory it is always missing something, so the first month stalls on a chased login or an uncollected statement. A checklist makes the start consistent and complete.

Who It's For

Accounting firms, bookkeepers and tax practices onboarding new clients who want a complete, repeatable start instead of chasing documents and access ad hoc.

Use Cases

  • Collect every document a new client engagement needs, first time
  • Request all software and bank access up front instead of in dribs and drabs
  • Set up opening balances and chart of accounts consistently
  • Schedule the recurring filing and reporting deadlines at the start
  • Give the client an organised, professional first month

How to Use This Template

  1. 1

    Download the checklist and copy it per new client

  2. 2

    Collect the documents listed and tick each as received

  3. 3

    Request the software and bank access the engagement needs

  4. 4

    Set up opening balances, chart of accounts and recurring deadlines

  5. 5

    Run the kickoff call and confirm the first reporting cycle

Inside the template: sample data

The exact rows that ship with the Bookkeeping Client Onboarding Checklist download — replace them with your own records after import.

Onboarding stepStatus
Signed engagement letter on file—
Prior-period financials & tax returns collected—
Bank & accounting-software access granted—
Opening balances & chart of accounts set up—
Recurring filing deadlines scheduled—
Kickoff call completed—

Frequently Asked Questions

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