Telecalling Script Pack (Hindi + English)(Free Download)
Ready-to-use telecalling opening, objection-handling, and follow-up scripts in both Hindi and English, organised by call stage.
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What's included
Ready-to-use telecalling opening, objection-handling, and follow-up scripts in both Hindi and English, organised by call stage.
Template specs
Updated 2026-06-12
No credit card · Free forever
A bilingual script pack for Indian telecalling teams. Covers the four moments that decide a call: the first 10 seconds, the qualification questions, the three most common objections (price, 'send me details on WhatsApp', 'call me later'), and the close. Every script is provided in natural Hinglish and in English, so telecallers can switch by customer preference instead of translating on the fly. Scripts are written for SMB sales contexts — real estate site visits, education counselling, insurance renewals, and general B2B follow-up — and each one ends with a concrete next action (book a visit, send a WhatsApp template, schedule a callback) so calls stop ending in 'theek hai, dekh lenge'. Use it as a starting point: the customisation section explains which lines to localise for your city, product, and price point, and which qualifying questions to keep verbatim. Pair the pack with a CRM dialer so every script outcome is logged as a disposition and your follow-up queue builds itself.
The Problem This Solves
Most telecalling teams improvise every call — openings vary by rep, objections are answered inconsistently, and Hindi-speaking customers get awkward English-first scripts. Conversion becomes a function of who happened to pick up the phone.
Who It's For
Telecalling team leads, SMB founders doing founder-led sales, and sales managers running 2–50 seat calling teams in India.
Use Cases
- Onboard a new telecaller with a proven set of openings instead of shadowing for a week
- Standardise objection handling across the team in one training session
- Switch a campaign from English to Hindi without rewriting from scratch
- Pair each script outcome with a CRM disposition so follow-ups are never improvised
How to Use This Template
- 1
Download the pack and delete the verticals you don't sell to — shorter is better
- 2
Localise the bracketed placeholders (city, product, price anchor) in each script
- 3
Run a 30-minute roleplay with your team: one rep reads the customer lines, one the script
- 4
Load the openings as call notes in your CRM dialer so reps see them on-screen while dialing
- 5
Review call recordings weekly and rewrite any line reps consistently skip
Inside the template: sample data
The exact rows that ship with the Telecalling Script Pack (Hindi + English) download — replace them with your own records after import.
| Stage | English | Hindi (Hinglish) |
|---|---|---|
| Opening | Hi [Name], this is [Rep] from [Company]. You enquired about [product] on [source] — is this a good time for two minutes? | Namaste [Name] ji, main [Rep] bol raha hoon [Company] se. Aapne [source] par [product] ke baare mein enquiry ki thi — kya 2 minute baat kar sakte hain? |
| Qualify | Just so I point you right — is this for your own team, and roughly how many people would use it? | Sahi guidance ke liye ek sawaal — yeh aapki apni team ke liye hai? Kitne log use karenge approximately? |
| Objection: price | Fair point. Most teams compare it to one lost deal a month — if it saves even one follow-up, it pays for itself. Can I show you how on a short call? | Bilkul sahi sawaal hai. Zyada tar teams isse ek missed deal se compare karti hain — agar ek follow-up bhi bachta hai, toh cost recover ho jaati hai. Ek choti call par dikhau kaise? |
| Objection: WhatsApp me | Of course — I'll send the details right now. While I have you: what's the one thing the solution must do for you? | Zaroor, abhi WhatsApp kar deta hoon. Ek baat batayiye — aapke liye sabse important feature kya hoga? |
| Objection: call later | No problem. I'll block [day, time] — and I'll send a one-line reminder on WhatsApp the evening before. Does that work? | Koi baat nahi. Main [day, time] fix kar leta hoon — aur ek din pehle WhatsApp par reminder bhej dunga. Theek rahega? |
| Close | Great — I'm sending the WhatsApp summary now and booking your [demo/visit] for [time]. You'll get a confirmation in one minute. | Badhiya — abhi WhatsApp par summary bhej raha hoon aur aapka [demo/visit] [time] par book kar raha hoon. Ek minute mein confirmation aa jayega. |
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