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When you want to say "looking forward to working with you" in an email, use clear, polite phrases that express enthusiasm and professionalism, such as "I’m excited to collaborate," or "Looking forward to a successful partnership." This article provides step-by-step writing tips, common mistakes to avoid, a realistic example with USD figures, and how HelloGrowthCRM can help manage your follow-ups efficiently.
Why this comes up / what goes wrong
Small-business owners often send emails after initial contact, proposals, or meetings to confirm interest and encourage next steps. Saying "looking forward to working with you" helps maintain positive momentum and shows eagerness to collaborate. However, many struggle with how to phrase this politely without sounding generic or overly formal. Poorly worded emails can confuse prospects or seem insincere, leading to lost opportunities. Additionally, without a clear follow-up plan, these emails might be delayed or forgotten, causing slow responses and lost leads.
Step-by-step
- Start with a polite greeting. Use the recipient’s name and a friendly opening like "Dear Jane," or "Hi John,".
- Reference the recent interaction. Mention the meeting, call, or proposal to remind them of the context and personalize your message.
- Express enthusiasm clearly. Use phrases like "I’m looking forward to working with you," or "Excited to start our collaboration."
- Add a call to action or next step. For example, "Please let me know if you have questions," or "Looking forward to your confirmation."
- Close politely. Use sign-offs like "Best regards," or "Sincerely," followed by your name and contact information.
- Proofread before sending. Check for spelling, grammar, and tone to ensure professionalism.
- Use email sequences to automate follow-up. Set up a multi-step follow-up to send reminders if the prospect doesn’t reply, saving time and keeping leads warm. HelloGrowthCRM offers email automation and sequences to help with this.
- Ensure team visibility on replies. Use tools like the HelloMail shared inbox so that replies to your emails are visible to the whole team, preventing missed responses.
Check that your email is concise, personalized, and free of jargon. Avoid sounding too eager or pushy.
Example (fictional figures)
A residential real-estate team in Phoenix, Arizona, sends a follow-up email after a property viewing on 06/10/2026. They are following up on a $350,000 home listing.
Subject: Looking Forward to Working With You on Your New Home
"Hi Mr. Smith,
Thank you for visiting the property at 123 Maple Street yesterday. I’m excited about the possibility of helping you find your dream home.
The listing price is $350,000, and based on our discussion, I believe this home fits your needs well.
Please let me know if you have any questions or would like to schedule another visit.
Looking forward to working with you.
Best regards, Jane Doe Phoenix Home Team"
This email is clear, polite, and encourages a response without pressure.
Common mistakes
- Being too vague: Avoid generic phrases like "Looking forward to working with you," without context. Add specifics about the interaction to personalize the email.
- Overly formal tone: Too much formality can feel cold or insincere. Use natural language suited to your relationship.
- No clear next step: Always include a call to action so the recipient knows what to do next.
- Neglecting follow-up: Don’t rely on a single email. Use automated sequences to follow up if there’s no reply. Learn more about email automation and sequences.
- Ignoring team visibility: If multiple people handle the lead, ensure replies are visible to all. HelloGrowthCRM’s HelloMail shared inbox keeps team replies in one place.
Doing this in HelloGrowthCRM
HelloGrowthCRM offers tools to streamline your follow-up emails. The HelloMail shared inbox lets your sales team see all replies to quotation emails on the deal, preventing missed messages. You can set up sequences and campaigns that send a five-step follow-up over two weeks automatically and stop once the prospect replies. For founders without a sales manager, Managed RevOps provides a dedicated specialist to handle your follow-up queue weekly. These features help maintain consistent communication and improve your chances of closing deals. Learn more about HelloGrowthCRM for the United States here and explore its WhatsApp and SMS CRM capabilities.
Frequently asked questions
What are good alternatives to "looking forward to working with you"? You can say "Excited to collaborate," "Eager to start our partnership," or "Looking forward to our next steps." Choose phrases that fit your tone and relationship.
How soon should I send a "looking forward to working with you" email? Send it within 24 to 48 hours after a meeting, call, or proposal to keep momentum and show professionalism.
Should I personalize these emails? Yes. Mention specific details from your interaction to show attention and build rapport.
Can I automate these emails? Yes, using email sequences you can automate follow-ups while ensuring timely responses. HelloGrowthCRM supports this with multi-step workflows that stop when a reply arrives.
What if I don’t get a reply after saying "looking forward to working with you"? Follow up politely with reminders or ask if they need more information. Automated sequences help manage this without manual effort.
Key takeaways
- Use clear, polite phrases expressing enthusiasm tailored to your interaction.
- Include a call to action to guide the recipient’s next step.
- Personalize emails with context to avoid sounding generic.
- Automate follow-ups with sequences to avoid lost leads.
- Use shared inboxes to keep your team aligned on email replies.
- Managed RevOps can help founders stay on top of follow-ups without a sales manager.
Start managing your follow-ups efficiently and keep your leads engaged. Start on the Free Forever plan (200 leads, no credit card).
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The HelloGrowthCRM team publishes guides on CRM strategy, AI sales tools, and revenue operations for small business sales teams.