HelloGrowthCRM keeps buyer briefs, off-market leads and selling agent relationships in one pipeline, with mobile apps built for inspections and auction days. Around A$18 per user per month.
Buyer brief capture and search criteria storage
Off-market opportunity tracking from selling agents
Auction day notes and outcomes from mobile
Engagement fee proposals for new buyer clients
Referral tracking from brokers and past clients
Long-term nurture for buyers acting next year
Why this page exists
A buyer's agency runs on two pipelines at once. One is clients: enquiries from expats, upgraders and investors who need a brief taken, a fee agreed and an engagement signed. The other is stock: relationships with selling agents across your patch who ring you first when something is coming off-market. Most agencies run both from a phone, a notes app and memory. That works for a solo operator until the third client, then briefs get muddled, a selling agent's call about a property that suited a client last month goes to the wrong person, and enquiries from the website sit unanswered while you are at an auction. HelloGrowthCRM holds both sides in one place, with an app that actually works from a kerbside inspection.
HelloGrowthCRM is a sales CRM, and it is worth knowing where it stops. It does not hold a trust account, it is not agency compliance software, and it does not manage your licensing obligations. Buyer's agents are licensed under state and territory real estate law, with different requirements in each jurisdiction, such as a Class 1 or Class 2 licence in New South Wales, and those obligations stay with you and your existing systems. The CRM does not generate agency agreements to a prescribed statutory form, run contract or conveyancing workflow, or provide property data, valuations or due diligence. Use it for what it does well: capturing buyer enquiries, holding briefs and search criteria, tracking selling agent relationships and off-market opportunities, sending fee proposals, and chasing referrals from brokers and accountants.
Common search intent
Buyer enquiries arrive from the website, Instagram and referrals while you are at an inspection, and the good ones go cold before you get back to the car.
Each client's brief lives in a different place, so matching a selling agent's off-market call to the right buyer depends entirely on what you happen to remember.
Selling agent relationships are the whole business, yet there is no record of who called you about what, or who you owe a follow-up to this week.
Referrals from mortgage brokers, accountants and past clients are never tracked, so the people sending you work never hear back about the outcome.
Engagement fee proposals get rewritten for every enquiry, which slows down the moment when a motivated buyer is ready to commit.
You cannot say how many enquiries you took last quarter, which source produced signed engagements, or what your conversion rate actually is.
Buyer's agents do not work from a desk. You take a brief in the car, get an off-market call from a selling agent between inspections, bid at eleven, and answer three website enquiries from the footpath afterwards. HelloGrowthCRM captures web forms, phone calls and messaging into one pipeline, and the iOS and Android apps carry the full buyer brief and contact history with you. The built-in dialer records calls and writes an AI summary, so a brief taken by phone becomes a written record without you typing it up that night. SMS and WhatsApp follow-up run from the same contact, and native connectors, Zapier and the API link the CRM to the rest of your stack.
Why Australia teams choose this
See how Xero sync, SMS reminders, ABN-aware records, and follow-up automation fit your workflow in one demo.
Connect your website form, your mobile number and your messaging channels so buyer enquiries land in one pipeline instead of three apps. Setup takes about fifteen minutes and past contacts import from a spreadsheet.
Record each buyer's budget, suburbs, property type and timeline against their record, so an off-market call from a selling agent can be matched to the right client in seconds rather than from memory.
Keep a client pipeline from enquiry to signed engagement, and a separate relationship pipeline for selling agents across your patch, with follow-up reminders so the people who feed you stock hear from you regularly.
Send engagement fee proposals from the quote builder, invoice the retainer or success fee, then use reporting dashboards to see which sources, suburbs and referrers actually produce signed clients.
Pricing
HelloGrowthCRM is around A$18 per user per month, or US$12 monthly, and US$10 per user per month on annual billing. There is a free forever plan, which is often enough for a solo buyer's agent running a handful of briefs at a time. Setup takes about fifteen minutes. If you would rather spend Saturdays at auctions than building pipelines, the optional Growth Engine managed RevOps service can set it up and run it for you.
Real estate CRM Australia
The Australian property overview covering enquiry capture and agent pipelines.
ExploreMortgage broker CRM Australia
For the brokers who refer buyers to you, and for reciprocal referral tracking.
ExploreCRM for property managers
Useful if your agency also handles investor clients' rental properties.
ExploreCRM dialer
How the built-in dialer, call recording and AI call summaries work.
ExploreWhatsApp CRM
WhatsApp follow-up for buyers and selling agents from one contact record.
ExploreAustralian pricing
Per-user pricing in Australian dollars, plus the free forever plan.
ExploreHelloGrowthCRM ships 12 AI agents across 3 autonomy levels — from fully autonomous voice calling to assistive smart compose. Every AI action is logged and reversible.
Voice Agent for Quote Follow-Up
AI calls Buyer's Agents prospects a day after the quote goes out, answers the obvious questions, and books the next step so nobody has to chase manually.
Smart Compose for Client Messages
AI writing assist for enquiry replies, quote covering notes, and follow-up messages — consistent wording, sent faster.
Automated Follow-Up Sequences
Trigger SMS, WhatsApp, and email reminders on a schedule you set once, so every open quote gets chased until it is won or closed out.
AI Lead Scoring
Rank incoming buyer's agents enquiries by value, location, and response speed so the team works the best ones first.
All AI features included on every paid plan. No add-ons.