How to use offline mode in HelloGrowthCRM mobile
Work offline in low-coverage areas. View leads, log notes, take photos — all sync when reconnected.
What this guide helps you do
Follow this article when you want a focused, step-by-step path to complete the task without digging through menus.
Need a broader overview first?
Go back to the Mobile App section to browse more guides, compare related tasks, and choose a better starting point.
View all Mobile App guidesField reps in India encounter no-coverage zones. HelloGrowthCRM mobile works fully offline; queues + syncs.
How to use this guide
Read the intro to confirm this is the right workflow, complete the steps in order, then review the common issues and related articles if your setup behaves differently from the standard path.
What you'll need
- •Mobile app installed
- •Initial sync done while online
- •Offline cache enabled
- 1
Verify offline cache enabled
Settings → Mobile → Offline → On (default).
- 2
Pre-cache before going offline
Star important leads/deals.
- 3
Adjust cache size
Default 200MB. Bump to 500MB for large workspaces.
- 4
Use app offline
View leads, deals, notes. Add new notes; create tasks; check in.
- 5
Queue indicator
Top: X actions queued.
- 6
Reconnect
Open app on WiFi/4G. Auto-syncs in seconds.
- 7
Conflict resolution
If you edited offline + someone edited online, conflict warning. Pick winner.
- 8
Limited offline features
Available: view, add notes, photos, check-in, tasks. Not: AI processing, real-time chat, large uploads.
Frequently asked questions
Battery drain?▾
Lower offline (no constant network).
Data cached?▾
Last 30 days + starred items.
Encrypted at rest?▾
Yes — AES-256 on device.
Multi-day offline?▾
Yes — cache holds.
Offline calls?▾
No — needs network. Voice notes work.
Queue size limit?▾
500 actions queued.
Related articles
See it in product
Try it yourself
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Still need help?
If this article does not match your account setup, rollout stage, or edge case, review more guides in Mobile App or contact our team for direct help.
Harnish leads engineering at HelloGrowthCRM. He focuses on CRM architecture, AI agents, and integrations across calling, messaging, and revenue systems.
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