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Troubleshooting

How to recover deleted leads in HelloGrowthCRM

Restore deleted leads, contacts, and deals from Trash within 30 days.

4 min readUpdated 12 Jun 2026
beginner
Rushabh ShahRushabh Shah

What this guide helps you do

Follow this article when you want a focused, step-by-step path to complete the task without digging through menus.

Need a broader overview first?

Go back to the Troubleshooting section to browse more guides, compare related tasks, and choose a better starting point.

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Deleted leads, contacts, and deals soft-delete to Trash for 30 days. Recovery is one click.

How to use this guide

Read the intro to confirm this is the right workflow, complete the steps in order, then review the common issues and related articles if your setup behaves differently from the standard path.

What you'll need

  • Owner or Admin role for some operations
  • 5 minutes
  1. 1

    Settings → Data → Trash

    Settings → Data → Trash.

  2. 2

    Filter by type

    Leads / Contacts / Deals / Notes / Tasks.

  3. 3

    Filter by date and user

    Deleted last 7 days by Rajesh.

  4. 4

    Click record

    See deletion reason, original data.

  5. 5

    Click Restore

    Single or bulk restore.

  6. 6

    Restored to original location

    Lead returns to original list with original owner.

  7. 7

    Audit log

    Restoration logs as event.

  8. 8

    Permanent delete

    30-day window passes = permanent.

  9. 9

    Bulk restore from import

    Roll back import → restores all.

  10. 10

    Periodic Trash review

    Weekly review to catch accidental deletes.

Frequently asked questions

30-day window?

Default. Configurable on Enterprise (up to 90).

Audit who deleted?

Yes — every delete logs.

Can rep delete?

Per role permissions; default limited.

Bulk delete safety?

Bulk delete > 100 records: requires admin approval.

Restore deal stage history?

Yes — preserved.

Backup beyond 30 days?

Enterprise — periodic snapshots.

Related articles

See it in product

Try it yourself

Start a 14-day free trial of HelloGrowthCRM — no credit card required. You'll have everything you need to follow this guide.

Still need help?

If this article does not match your account setup, rollout stage, or edge case, review more guides in Troubleshooting or contact our team for direct help.

Rushabh Shah
Rushabh Shah· Co-Founder, HelloGrowthCRM

Rushabh leads product strategy at HelloGrowthCRM with a focus on CRM workflows, revenue operations, and practical product design for growing businesses.

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