Win more concreting work by chasing the quotes you already sent
HelloGrowthCRM keeps every driveway, slab and decorative enquiry in one pipeline and follows up by email, SMS and WhatsApp while you are on the tools.
Quick answer
Will this replace Tradify or ServiceM8?
Driveway and shed slab quotes chased after the measure
Residential slab and footing enquiries from builders tracked
Exposed aggregate and decorative finish conversations kept alive
Developer and builder relationships warmed between projects
Rained-out weeks without any missed follow-up calls
Quote win rates measured by source and job type
Why this page exists
Concreting has two very different sales pipelines running at once. There is builder and developer work, where residential slabs and footings are designed to the Australian Standard for the site classification and the relationship matters as much as the quote. Then there is homeowner work, where a driveway, shed slab, path or exposed aggregate patio gets priced against two or three other concreters and the decision comes down to who followed up. Both suffer from the same problem: quotes go out and nobody chases them. HelloGrowthCRM captures enquiries from your website, phone and messaging into one pipeline, scores them, and runs automated email, SMS and WhatsApp follow-up while you are pouring. It works from native iOS and Android apps, which is where most concreters run their day.
HelloGrowthCRM is a sales and follow-up CRM, not a job-management platform. It sits alongside job-management software rather than replacing it, so if you use ServiceM8, Tradify, Simpro or AroFlo for scheduling crews, timesheets, materials and job costing, keep them. HelloGrowthCRM handles what happens before the job: the enquiry, the callback, the site measure, the quote and the chase. It does not price concrete volumes, track pump bookings or cost a job. When a quote is won, push it into your job system through a native connector, Zapier or the API. Accounting stays in Xero or MYOB, with quotes and invoices carrying GST the way Australian clients expect to see it. Setup takes about fifteen minutes.
Common search intent
Why teams evaluating CRM for concreters Australia want a simpler system
Homeowners get three quotes for a driveway and pick whoever stays in touch. Yours goes out on Tuesday and then nothing happens, so the job goes elsewhere.
Rain cancels a pour and the whole week reshuffles. Follow-up calls that were meant for that afternoon never happen, and quoted work quietly cools off.
Builder and developer enquiries arrive as a text or a call on site. Without a pipeline, the ones you did not price straight away are simply forgotten.
Decorative work such as exposed aggregate or polished finishes needs a conversation about samples and finishes. Those conversations stall when nobody owns the next step.
You quote a lot and win a share of it, but nobody tracks how much. There is no way to tell whether the problem is your pricing or your follow-up.
Repeat builder relationships fade when a job finishes. Six months later they are using another concreter and nobody rang to ask what was coming up.
Common Concreters problems — and how this CRM solves them
Map your workflow to the CRM instead of rebuilding it in spreadsheets
Homeowner enquiries and builder calls in one pipeline
Concreting enquiries turn up as website form submissions, phone calls you cannot take with a screed in your hands, text messages from builders, and WhatsApp messages with a photo of a cracked driveway. HelloGrowthCRM captures web forms, phone and messaging into one pipeline so builder work and homeowner work can run as separate stages without living in separate places. Reply by email, SMS or WhatsApp from the same record, with the full history attached. When a site supervisor rings about next month's slab, the last three conversations are right there instead of in someone's phone.
Why Australia teams choose this
See how Xero sync, SMS reminders, ABN-aware records, and follow-up automation fit your workflow in one demo.
How it works
Get every enquiry into one place
Website forms, phone calls, texts and WhatsApp messages all land in the same pipeline. A missed call during a pour becomes a lead record with a callback prompt rather than a voicemail nobody plays until the weekend.
Quote from the site measure
Build and send a priced quote from the app while you are still standing on the job, with GST-ready line items. Getting a number to the homeowner the same day is often the whole difference between winning and losing the driveway.
Let the follow-up run itself
Automated email, SMS and WhatsApp sequences chase quotes that have not been answered, so a rained-out week does not mean a week of missed follow-up calls. You still get to ring the ones worth ringing.
Keep builders coming back
Past builders and developers sit in the pipeline with their own re-engagement sequences and reminders, so someone reaches out about upcoming slabs instead of waiting for the phone to ring.
Pricing
Simple Australian pricing
A$20 per user per month, about US$12, or roughly US$10 per user per month on annual billing. There is a free forever plan if you want to run your quotes and follow-ups through it before spending anything. Setup takes about fifteen minutes: connect your website enquiry form, import your contacts, set separate pipeline stages for builder work and homeowner work, and turn on a sequence for quotes nobody has answered. The optional Growth Engine managed RevOps service can build and maintain all of that for you.
What a concreting sales CRM needs versus a generic CRM
Useful next steps
CRM for tradies in Australia
How Australian trade businesses capture and chase enquiries.
ExploreCRM for builders in Australia
Useful if a lot of your slab work comes through builders.
ExploreCompare with Tradify
Where a sales CRM ends and job management begins.
ExploreCompare with Simpro
How the two fit together for larger concreting operations.
ExploreXero CRM integration
Keeping quotes, invoices and GST lined up with Xero.
ExploreAustralian pricing
Per user pricing in Australian dollars, monthly and annual.
ExploreFrequently asked questions
AI Features Built for Concreters
HelloGrowthCRM ships 12 AI agents across 3 autonomy levels — from fully autonomous voice calling to assistive smart compose. Every AI action is logged and reversible.
Voice Agent for Quote Follow-Up
AI calls Concreters prospects a day after the quote goes out, answers the obvious questions, and books the next step so nobody has to chase manually.
Smart Compose for Client Messages
AI writing assist for enquiry replies, quote covering notes, and follow-up messages — consistent wording, sent faster.
Automated Follow-Up Sequences
Trigger SMS, WhatsApp, and email reminders on a schedule you set once, so every open quote gets chased until it is won or closed out.
AI Lead Scoring
Rank incoming concreters enquiries by value, location, and response speed so the team works the best ones first.
All AI features included on every paid plan. No add-ons.