HelloGrowthCRM captures every pest and termite enquiry, ranks who to ring first, and keeps chasing quotes and annual inspection renewals from your phone.
Urgent termite activity callbacks answered within the hour
Pre-purchase timber pest inspection quotes sent same day
Annual termite inspection renewals prompted automatically
Summer ant and cockroach enquiry surges handled cleanly
Strata and commercial pest contracts tracked to decision
Real estate agent referral pipelines measured properly
Why this page exists
Pest control is a first-responder sale. Someone finds mud tubes on a skirting board or ants through the kitchen and rings three companies in a row. Whoever picks up, or rings back within the hour, usually gets the job. The same goes for pre-purchase timber pest inspections, where the buyer is working to a settlement clock and cannot wait two days for a price. HelloGrowthCRM captures enquiries from your website, your phone and your messaging channels, puts them in one pipeline, and scores them so the urgent termite job goes to the top of the call list. Follow-up runs automatically by email, SMS and WhatsApp, and the whole thing works from native iOS and Android apps between jobs.
HelloGrowthCRM is a sales and follow-up CRM, not a job-management platform. It sits alongside job-management software such as ServiceM8, Tradify, Simpro or AroFlo rather than replacing them. Those tools run technician scheduling boards, timesheets, chemical and materials records and job costing, and they should keep doing that. HelloGrowthCRM handles the part before the job: the enquiry, the call back, the quote and the follow-up nobody has time for during a busy summer. It is not a compliance system either. Your state licensing obligations, technician records and inspection reports written to the relevant Australian Standards stay in the systems built for them. Connect everything with a native connector, Zapier or the API, and keep your accounting and GST in Xero or MYOB.
Common search intent
A homeowner who finds termite damage rings three companies in ten minutes. Miss the call while you are suited up in a roof void and the job is gone before you climb down.
Pre-purchase timber pest enquiries move on a settlement timeline. A quote that takes until tomorrow is a quote the buyer has already replaced with someone quicker.
Annual termite inspection reminders sit in a spreadsheet nobody opens. Clients who should be booking every twelve months quietly stop, and the recurring revenue disappears.
Summer brings a wave of ant, spider, wasp and cockroach enquiries. Leads pile up across voicemail, the website form and text messages with no single list of who needs calling.
Commercial and strata enquiries need several conversations before a decision. Without a pipeline they stall after the first quote and nobody notices for a month.
You cannot see whether the search ads, the local directory or the real estate agent referrals are producing paid work, so the marketing budget stays a guess.
Pest enquiries arrive as phone calls, website form submissions, text messages, WhatsApp messages and referrals from real estate agents and building inspectors. HelloGrowthCRM captures all of it into one pipeline so there is no separate list for phone leads and web leads. Missed calls become records you can ring back rather than a voicemail nobody plays. Reply by email, SMS or WhatsApp from the same screen, with the whole conversation history on the contact, so whoever picks it up next knows the customer already described termite activity in the back deck.
Why Australia teams choose this
See how Xero sync, SMS reminders, ABN-aware records, and follow-up automation fit your workflow in one demo.
Website forms, phone calls, SMS and WhatsApp messages all land in one pipeline. A missed call while you are under a house becomes a lead record with a callback prompt instead of a voicemail nobody hears until knock-off.
AI lead scoring pushes live termite activity and pre-purchase inspections to the top of the list. The built-in dialer rings from your mobile, records the call and writes a summary so the details are not lost.
Send a priced treatment or inspection quote from the app, then let automated email, SMS and WhatsApp sequences chase it. Most pest quotes are won or lost in the week after they are sent, not on the day.
Annual inspection clients sit in the pipeline with their own re-engagement sequences, so the reminder goes out on time rather than depending on someone remembering to open last year's spreadsheet.
Pricing
Around A$18 per user per month, about US$12, or roughly US$10 per user per month on annual billing. A free forever plan is available if you want to run your enquiries through it first. Setup is about fifteen minutes: connect the website enquiry form, import your customer list, set your pipeline stages and turn on a follow-up sequence for unanswered quotes. If you would rather not build sequences yourself, the optional Growth Engine managed RevOps service will set them up and keep them tuned.
CRM for pest control
The main pest control overview, including termite and general pest pipelines.
ExploreCRM for tradies in Australia
How Australian trade businesses capture and chase enquiries.
ExploreWhatsApp CRM features
Following up customers on WhatsApp from inside the pipeline.
ExploreBuilt-in CRM dialer
Call recording and AI call summaries for fast callbacks.
ExploreCompare with ServiceM8
Where a sales CRM ends and job management begins.
ExploreAustralian pricing
Per user pricing in Australian dollars, monthly and annual.
ExplorePut every termite and general pest enquiry into one pipeline, ring back while the customer is still deciding, and let automated email, SMS and WhatsApp sequences chase the quotes and annual inspections. Setup takes about fifteen minutes, and there is a free forever plan.
HelloGrowthCRM ships 12 AI agents across 3 autonomy levels — from fully autonomous voice calling to assistive smart compose. Every AI action is logged and reversible.
Voice Agent for Quote Follow-Up
AI calls Pest Control prospects a day after the quote goes out, answers the obvious questions, and books the next step so nobody has to chase manually.
Smart Compose for Client Messages
AI writing assist for enquiry replies, quote covering notes, and follow-up messages — consistent wording, sent faster.
Automated Follow-Up Sequences
Trigger SMS, WhatsApp, and email reminders on a schedule you set once, so every open quote gets chased until it is won or closed out.
AI Lead Scoring
Rank incoming pest control enquiries by value, location, and response speed so the team works the best ones first.
All AI features included on every paid plan. No add-ons.