Industrial buyers say no in two different departments
A capital equipment enquiry passes through at least two independent evaluations. An engineering team decides whether your offer meets the specification, and a commercial team decides whether the price, delivery and terms are acceptable within a budget that may not exist until next year.
These proceed on different timelines and fail for different reasons, yet most pipelines represent them with a single status. The result is a board full of deals marked as pending, where nobody can tell whether a drawing is awaited, a query is unanswered or a budget year has not started.
