What a power dialer changes
Watch a calling hour closely and most of it is not calling. It is finding the next contact, opening the record, reading enough to remember who they are, copying the number, dialling, and afterwards typing a note. The conversation itself is often the shortest part.
A power dialer compresses everything around the conversation. The list is a filter rather than a spreadsheet, the next contact queues itself, the record is already on screen when the call connects, and logging is one click plus a note. The rep keeps control of the session; what they lose is the administration between calls.
