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Ship Broker CRM

Work a Clean Ship Broker Position and Collect Every Commission You Have Earned

Run cargo orders, open tonnage, fixtures, and commission in one place — so matches are never missed, subs are tracked, and every commission you earn is collected.

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FixtureDesk · Ship Broker CRM

Cargo orders · open tonnage · fixtures · commission

Working orders

2

Fixed

1

Orders

3

Log a cargo order

ChartererCargoRouteStatus·
Trafigura50,000 mt coalNewcastle → Kandla
Vitol30,000 mt clinkerBourgas → Lagos
Glencore65,000 mt iron oreTubarão → Rotterdam

Quick answer

Is HelloGrowthCRM right for Ship Broker CRM?

Yes. HelloGrowthCRM gives Ship Broker CRM a single system to capture every lead, automate follow-up across phone, WhatsApp, and email, prioritise leads with AI scoring, and forecast revenue — with calling and messaging built in instead of sold as add-ons. It's built for the problems these teams actually hit — like a matching cargo and open ship pass through the desk on the same morning, in two different brokers' inboxes, unmatched — rather than generic sales busywork.
  • Cargo order pipeline from open to working to fixed or failed, with charterer, cargo, and route on each
  • Open tonnage list showing each vessel, type, and where it opens, from available to on subs to fixed
  • Fixture tracking through negotiating, on subs, fixed, and failed, with the agreed rate on each

See pricingBook a demo

01

Broking is matching, and matching needs a clear position

Why a scattered position costs deals

A broker's edge is seeing the right cargo against the right ship before anyone else does. That edge dulls the moment the position lives in a head, a notebook, and a dozen chat threads. A cargo that fits an open vessel sits unworked because the two were never seen together.

HelloGrowthCRM puts cargo orders, open tonnage, fixtures, and commission on one record per principal, so the desk works from a position it can actually read rather than one it half-remembers.

02

Orders and tonnage, side by side

Two lists, always visible at once

The core of the job is two lists that should always be visible at once. HelloGrowthCRM gives every cargo order its charterer, cargo, and route, moving from open to working to fixed or failed, and every vessel its type and open position, from available to on subs to fixed.

With both in front of you, the match a busy desk would otherwise miss becomes obvious.

03

Fixtures tracked through every sub

Know what is live and what is concluded

A fixture is not done until it is clean, and the period on subs is where deals quietly die. HelloGrowthCRM tracks each fixture through negotiating, on subs, fixed, and failed with the agreed rate attached.

The desk knows exactly what is live, what is concluded, and what needs a nudge before subs lift — instead of reconstructing it from yesterday's messages.

04

Commission is the income, so do not lose it

Track every commission to received

A broker is paid in commission, and commission is the thing most easily forgotten once the fixture is done and attention moves to the next order. HelloGrowthCRM records each fixture's gross and percentage and moves the commission from pending to invoiced to received.

The desk always knows what it has earned and what is still owed.

05

One position the whole desk shares

Cover any principal without a scramble

When a broker is out, their position should not go dark with them. Keeping orders, tonnage, fixtures, and commission on one shared record means a colleague can cover a principal, follow up a sub, or chase a commission without a handover scramble.

That shared position is what lets a broking desk move faster and drop fewer deals than a competitor still living in private inboxes.

AI & Intelligence

AI Features Built for Ship Brokers

HelloGrowthCRM ships 12 AI agents across 3 autonomy levels — from fully autonomous voice calling to assistive smart compose. Every AI action is logged and reversible.

Automated Circular & Recap Alerts

Position circulars and fixture recaps go out automatically by WhatsApp and email.

Smart Principal Updates

AI drafts circulars, fixture recaps, and commission follow-ups in seconds.

AI Matching & Commission Prompts

Surface cargo orders that fit open tonnage and commissions still outstanding.

Smart Broking Reporting

Working orders, available tonnage, fixtures concluded, and commission outstanding compiled automatically.

Explore AI Agents

All AI features included on every paid plan. No add-ons.

Challenges we solve

The problems holding this industry back — and the fix

Every team in this space loses revenue to the same recurring gaps. Here is what they cost you and how HelloGrowthCRM closes each one.

  • A matching cargo and open ship pass through the desk on the same morning, in two different brokers' inboxes, unmatched.

    Cargo orders and open tonnage are logged as structured records the whole desk can search by dates, size, and position, so the match that used to depend on a corridor conversation surfaces in a filtered view in seconds.Order-tonnage matching board

  • Subjects lift in hours, and a broker mid-flight or mid-meeting misses the window that turns a fixture into a failure.

    Every fixture on subs carries deadline tasks with escalating alerts to the broker and a named backup, visible on the mobile app - so subs are lifted, extended, or fought over on time regardless of whose phone is on silent.Subjects deadline alerts

  • Commission invoices drift for months after a fixture because hire is paid in instalments and nobody reconciles what is owed when.

    Each concluded fixture generates a commission schedule with automated invoicing tasks and polite chase sequences tied to hire payment dates - so address and brokerage commissions are collected on rhythm, not remembered at year-end.Commission collection schedule

  • Years of charterer relationships live in one senior broker's contact list, and the desk's market access walks out when he does.

    Every call, circular response, and fixture note attaches to the principal's account record with role-based access, so coverage of an owner or charterer is institutional knowledge - survivable through holidays, resignations, and retirements.Principal relationship records

  • Charterers stop sending orders without saying so, and the desk notices a quiet client only when the quarter's numbers disappoint.

    Dashboards track order flow and fixture count by principal, flagging accounts whose activity drops below their pattern and raising a re-engagement task - so fading relationships get a lunch invitation while they can still be revived.Principal activity tracking

What you get

Why teams choose HelloGrowthCRM

AI-powered CRM with the features you need to close more deals.

  • Cargo order pipeline from open to working to fixed or failed, with charterer, cargo, and route on each
  • Open tonnage list showing each vessel, type, and where it opens, from available to on subs to fixed
  • Fixture tracking through negotiating, on subs, fixed, and failed, with the agreed rate on each
  • Matching view that pairs working cargo orders against available tonnage at a glance
  • Commission tracking from pending to invoiced to received, with gross and percentage on each fixture
  • Account view tying a principal's orders, tonnage, fixtures, and commission together
  • Earned-commission visibility across the book so income is clear at a glance
  • WhatsApp and email automation for circulars, fixture recaps, and commission follow-ups
  • Reporting on working orders, available tonnage, fixtures concluded, and commission outstanding
Compare HelloGrowthCRM to HubSpot, Salesforce & more

HelloGrowthCRM by the numbers

$12
per user/month list price — $10/user/mo on annual billing, ₹899/user/mo in India
$0
free forever starter plan — no credit card required
14-day
trial included on paid plans
259+
live integrations, from WhatsApp to Tally and QuickBooks
500+
teams worldwide run their pipeline on HelloGrowthCRM

Frequently Asked Questions

Common questions about using HelloGrowthCRM in your industry.

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