Overview
Acuity Scheduling, part of Squarespace, is an online appointment scheduling tool that lets businesses share a booking page for clients to reserve time slots directly on a calendar.
HelloGrowthCRM does not have a native Acuity connector yet — it is on the email / calendar extras list of planned integrations. That does not mean the two cannot work together today.
Acuity has a public Zapier app for new and cancelled appointments, so a team can connect it to HelloGrowthCRM through Zapier, or use Acuity's webhooks directly with Make or n8n.
What a Acuity link would do
- A new Acuity booking from an unrecognised client creates a lead with the appointment type logged on the activity timeline.
- An Acuity appointment marked as a no-show creates a task for the owner to follow up and offer a reschedule.
- A completed Acuity appointment updates the linked deal stage to reflect that the consultation has taken place.
How to connect Acuity today
Acuity has a public Zapier app for new and cancelled appointments, so a team can connect it to HelloGrowthCRM through Zapier, or use Acuity's webhooks directly with Make or n8n.
Best practices
- Start with the one Acuity event your team acts on most, send only that into HelloGrowthCRM, and check a week of records before adding more.
- Pick one matching key for Acuity records — usually work email or phone — so an event updates the existing lead instead of creating a duplicate.
- Name an owner for the Acuity connection: whoever set up the webhook or Zap should also be the person who notices when it stops.
FAQ
Governance
Treat API keys and webhooks as production secrets. Align field mapping with your privacy policy and regional regulations (GDPR, marketing consent, telemarketing rules). Your admin controls which roles can install or edit integrations.
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