Why teams switch from Keap
Four reasons sales teams choose HelloGrowthCRM over Keap.
93% cheaper with a better feature set
Keap Pro costs $299/month for 2 users — $149.50 per user. HelloGrowthCRM includes AI lead scoring, a built-in dialer, and WhatsApp from ₹899/user/month. A 5-person team saves over $8,000/year.
Built for Indian SMBs — not just US small businesses
Keap is designed exclusively for US small businesses — USD pricing, US phone integrations, no IndiaMART or JustDial, no Tally or GST compliance. HelloGrowthCRM is built for Indian markets with local integrations included.
Native WhatsApp — the channel Keap doesn't have
Keap has no WhatsApp support. HelloGrowthCRM includes native two-way WhatsApp with broadcast campaigns, automation sequences, and all conversations linked to the lead record.
Simple automation without a certification required
Keap's Campaign Builder is powerful but famously steep. Many teams hire Keap-certified consultants just to set up basic automations. HelloGrowthCRM's automation builder is visual, intuitive, and requires no external help.
HelloGrowthCRM vs Keap — feature comparison
| Feature | HelloGrowthCRM | Keap |
|---|---|---|
| Pricing | From ₹899/user/month — all features | $299/month for 2 users ($149.50/user) |
| WhatsApp CRM | Native — two-way inbox, broadcasts | Not available |
| AI lead scoring | Included in all plans | Not available |
| Built-in dialer | Yes — click-to-call, AI summaries | US/Canada calling — additional cost |
| India integrations (IndiaMART, Tally) | Yes — native | Not available |
| Setup complexity | 15 minutes — no consultant needed | Complex — often requires certified partner |
| Free plan | Yes — 200 leads, no credit card | No free plan |
| INR pricing | ₹899/user/month | USD only |
How to migrate from Keap in 3 steps
- 1
Export from Keap: go to Contacts → Export → All Contacts to CSV. Export Deals and Opportunities separately under Reports → Exports.
- 2
Import into HelloGrowthCRM: upload your contacts CSV at Leads → Import. The wizard auto-maps Keap's standard field names including First Name, Last Name, Email, Phone, Tags, and Contact Type.
- 3
Recreate key automations: map your Keap campaign steps to HelloGrowthCRM automation sequences. Email follow-up, task creation, lead assignment, and WhatsApp triggers all have native equivalents. Most teams complete the switch in 2–3 days.
Why teams move from Keap to HelloGrowthCRM
Keap (the rebranded Infusionsoft) has a long history serving US-market small businesses, particularly coaches, consultants, and service-based businesses that need lead-capture-plus-automation in a single tool. The product's strength is its automation-builder depth. The pattern that drives the move to HelloGrowthCRM is usually a combination of pricing and market fit: Keap starts at $299 per month for the base tier, scales aggressively for additional users, and was designed primarily around the US small-business landscape rather than the global SMB market.
For Indian and Asian SMBs, Keap has structural gaps that go beyond pricing. There is no native WhatsApp support — a deal-breaker in markets where WhatsApp is the dominant business communication channel. There are no Indian lead-source integrations (IndiaMART, JustDial), no INR pricing, and no Tally integration for GST-compliant accounting sync. HelloGrowthCRM is built specifically to support these markets alongside its global capabilities, with native WhatsApp, INR pricing, and Indian-market integrations included on every plan.
Keap's automation builder is genuinely capable but requires significant configuration time to build out — most teams spend two to four weeks setting up campaigns and workflows before the platform delivers value. HelloGrowthCRM ships with pre-built automation templates for common sales workflows (lead routing, follow-up sequences, stage transitions, renewal reminders) that work from day one. Custom automations are built through a no-code interface in minutes rather than days, with the AI deal-risk and lead-scoring layers active from the first lead that enters the system.
Verdict
Keap (formerly Infusionsoft) is a US-market CRM with deep automation capabilities at a high price point. For Indian SMBs, it has three fundamental problems: no WhatsApp, no Indian integrations, and pricing that starts at $299/month before your third user joins. HelloGrowthCRM delivers the same sales automation at a fraction of the cost, with the WhatsApp and Indian integrations that Keap simply does not have.
Frequently asked questions about switching from Keap
Need hands-on help? Our team migrates you for free.
More switching guides
See how teams move to HelloGrowthCRM from other tools.
Why teams leave Keap (formerly Infusionsoft)
Keap (the rebranded Infusionsoft) has a long history serving US-market small businesses, particularly coaches, consultants, and service-based businesses that need lead-capture plus automation in a single tool. The product's strength is its automation-builder depth. The pattern that drives the move to HelloGrowthCRM is usually a combination of pricing and market fit: Keap starts at $299/month for the base tier, scales aggressively for additional users, and was designed primarily around the US small-business landscape rather than the global SMB market.
- $299/month for 2 users is expensive: Keap Pro starts at $299/month for 2 users — $149.50/user. HelloGrowthCRM's full plan is ₹899/user/month (~$10.80). A 5-person team saves over $8,000/year by switching.
- No WhatsApp at any tier: Keap has no WhatsApp support. HelloGrowthCRM includes native two-way WhatsApp with broadcast campaigns, automation sequences, and all conversations linked to the lead record.
- Built for US small businesses, not India: Keap has no IndiaMART or JustDial lead integrations, no Razorpay or Tally sync, no INR pricing, and calling features that are US/Canada-focused. HelloGrowthCRM is built for Indian markets with all these integrations native.
- Campaign Builder requires a certified consultant: Keap's Campaign Builder is powerful but famously steep. Many teams hire Keap-certified consultants at $150+/hour just to set up basic automations. HelloGrowthCRM's automation builder is visual, intuitive, and requires no external help.
- No AI lead scoring: Keap has no AI lead prioritisation at any tier. HelloGrowthCRM scores every lead by close probability from the first import — active immediately with no configuration required.
What migrates from Keap to HelloGrowthCRM
- Contacts: Export from Keap Contacts → Export → All Contacts to CSV. Standard fields (First Name, Last Name, Email, Phone, Company, Tags) auto-map in HelloGrowthCRM's import wizard.
- Deals and Opportunities: Export from Keap Reports → Exports → Opportunities. Deal name, stage, value, and linked contact all export and import as HelloGrowthCRM Deals.
- Tags: Keap contact tags export as a column in the contacts CSV and import as HelloGrowthCRM labels for pipeline filtering and automation targeting.
- Custom Fields: Keap custom contact fields export in the CSV. Recreate them in HelloGrowthCRM's field manager and map them during import.
- Contact Type: Keap's Contact Type field (Lead, Customer, Partner) exports in the CSV. Use this to segment imports into the appropriate HelloGrowthCRM modules.
- Campaign History: Keap campaign send history does not transfer. Email activity logs can be exported separately from Keap Reports and reviewed as a CSV reference. Future emails sent through HelloGrowthCRM sequences are tracked from day one.
- Automations: Keap campaigns do not transfer — rebuild your key follow-up sequences in HelloGrowthCRM's Automation builder. Most teams rebuild their top three automation sequences in 2–4 hours.
- Pipeline Stages: Recreate Keap opportunity stages in HelloGrowthCRM Deals → Pipeline — approximately ten minutes with probability values configurable per stage.
3-day migration plan from Keap
- Day 1 — Export and import: In Keap go to Contacts → Export → All Contacts to CSV. Export Opportunities from Reports → Exports. In HelloGrowthCRM upload each at Leads → Import. Keap field names (First Name, Last Name, Email Address, Phone Number) auto-map. Review custom field mapping, confirm tags, and run the import. Your full database is live in HelloGrowthCRM by end of day one.
- Day 2 — Configure pipeline and India-specific tools: Recreate Keap pipeline stages in HelloGrowthCRM Deals → Pipeline. Connect WhatsApp Business API — immediately available with no add-on cost. Connect IndiaMART and JustDial lead capture for your Indian market sources. Build your top follow-up automation sequence. Invite all sales reps.
- Day 3 — Parallel validation and go-live: Run HelloGrowthCRM alongside Keap for one day. Verify AI scoring is active, pipeline totals match, WhatsApp is logging correctly, and the dialer is working. After validation, HelloGrowthCRM becomes the system of record. Cancel Keap at your next billing date.
More questions about switching from Keap
- Why is Keap so expensive compared to other CRMs?
- Keap charges a flat monthly fee starting at $299/month for 2 users rather than per-user pricing. This is economical for solo operators but expensive as soon as you add a third or fourth user. HelloGrowthCRM's per-user model at ₹899/user/month scales affordably — a 5-person team pays ₹4,495/month versus Keap's $299+/month (≈ ₹25,000/month).
- Does Keap work for Indian businesses?
- Keap was designed for US small businesses. It has no IndiaMART or JustDial lead integrations, no Razorpay or Tally sync, no INR pricing, and calling features that are US/Canada-focused. HelloGrowthCRM is built for the Indian market with all these integrations native and INR pricing with GST-inclusive invoices.
- How hard is the migration from Keap?
- Keap exports clean contact CSVs. Import them into HelloGrowthCRM's import wizard — field names auto-map. Recreating automation sequences takes a few hours. Most teams are fully migrated in 2–3 days. HelloGrowthCRM's support team assists at no extra cost on all paid plans.
- Does HelloGrowthCRM match Keap's automation depth?
- HelloGrowthCRM covers the automation workflows most sales teams actually use: follow-up sequences, stage-change triggers, WhatsApp automations, email nurture, and task creation. Keap has additional marketing automation depth for US-centric campaigns (postcard sending, US SMS). For core sales CRM automation, HelloGrowthCRM is comparable and significantly easier to configure.
- What happens to my Keap campaign history when I switch?
- Export your contacts and their tags from Keap. Tags carry over as labels in HelloGrowthCRM. Email send history and campaign analytics stay in Keap as a historical record. Your contact records, deal history, notes, and custom fields all transfer cleanly via CSV import to HelloGrowthCRM.
Start your migration from Keap today
Stop paying $299/month for 2 users. Get AI scoring, native WhatsApp, and a built-in dialer at ₹899/user/month. India-built CRM with free migration support.