Four reasons sales teams choose HelloGrowthCRM over Kommo.
Kommo is built around consolidating messenger conversations. HelloGrowthCRM includes all of that plus a full sales pipeline, AI lead scoring, deal forecasting, and activity tracking — a complete CRM, not just a chat inbox.
Kommo has no built-in calling. HelloGrowthCRM includes a native click-to-call dialer with call recording, AI call summaries, and post-call automation — all linked to the same lead record as your WhatsApp messages.
Kommo has no AI lead scoring. HelloGrowthCRM scores every lead by close probability using AI enrichment and engagement signals — so your team works the hottest leads first, not just the most recent WhatsApp message.
Kommo is self-serve software with no done-for-you option. HelloGrowthCRM's Growth Engine gives you a dedicated RevOps specialist who runs your pipeline, sequences, and outreach — ideal for teams who want results, not just tools.
| Feature | HelloGrowthCRM | Kommo |
|---|---|---|
| Primary strength | Full sales CRM — pipeline, AI, calling, WhatsApp | Messenger consolidation (WhatsApp, Instagram, etc.) |
| Built-in sales dialer | Yes — click-to-call, recording, AI summaries | Not available |
| AI lead scoring | Included in all plans | Not available |
| Pipeline management | Kanban + list + AI deal forecasting | Kanban — basic pipeline |
| Lead enrichment | Yes — AI enrichment from multiple signals | Not available |
| Managed RevOps | Growth Engine — dedicated specialist | Not available |
| India pricing (INR) | ₹99/user/month | USD only — $15+/user/month |
| IndiaMART / JustDial integration | Yes — native lead capture | Not available |
Export from Kommo: go to Settings → Data → Export. Download contacts and deals as CSV files. Kommo exports standard field sets including name, email, phone, pipeline stage, and responsible user.
Import into HelloGrowthCRM: upload your Kommo CSV at Leads → Import. The import wizard maps Kommo's contact and deal fields automatically. WhatsApp conversation history is not transferable but all lead records come across cleanly.
Enable WhatsApp and the dialer: connect your WhatsApp Business API number and configure your dialer in HelloGrowthCRM settings. Your team gets a single inbox for WhatsApp and calls — plus the full CRM pipeline — in one place.
Kommo (formerly amoCRM) is built around messenger-first sales — WhatsApp, Instagram, Telegram, Facebook Messenger, and live chat consolidated into a unified CRM inbox. For teams whose primary sales channel is messaging, Kommo's positioning is well-suited and the messenger integrations are genuinely deep. The pattern that drives the move to HelloGrowthCRM is usually that the team's sales motion has expanded beyond pure messaging into a fuller pipeline that includes calling, AI lead scoring, deeper pipeline reporting, and operational layers Kommo was not primarily designed to provide.
Kommo's calling support relies on third-party integrations rather than a native dialer. WhatsApp messaging is excellent, but power-dialer workflows, call recording, and AI call summarisation require additional vendors. HelloGrowthCRM ships both — native dialer with recording and AI summaries, plus the same messenger-consolidation layer that Kommo customers value. For teams running a true multi-channel motion (messaging plus calling plus email plus scheduling), HelloGrowthCRM removes the integration burden.
Kommo's AI features are limited compared to current AI-first CRMs. Lead scoring is rule-based rather than learned, and there is no deal-risk detection or forecast-prediction layer comparable to what HelloGrowthCRM provides. For teams that have grown past the size where manual prioritisation is feasible (typically twenty seats and above), the AI gap becomes operationally meaningful. Migration is straightforward — most teams complete the move in 1 to 2 days, keeping the messenger consolidation Kommo was strong at while gaining the dialer, AI, and managed-RevOps layers Kommo lacks.
Kommo solves a real problem — consolidating messenger conversations into a CRM view. But once your team needs to call leads, score them by quality, forecast revenue, or get hands-on RevOps support, Kommo's scope ends and the gaps start. HelloGrowthCRM includes Kommo's messaging strengths plus the dialer, AI scoring, and RevOps execution layer that growing sales teams need.
Need hands-on help? Our team migrates you for free.
Kommo (formerly amoCRM) built its reputation as a messenger-first CRM — a platform that unifies WhatsApp, Instagram, Telegram, and Facebook Messenger conversations into a single inbox. For teams whose entire sales motion lives inside messaging apps, that focus is genuinely useful. The pattern that drives the move to HelloGrowthCRM is usually that a growing Indian sales team needs more than conversation management: they need pipeline forecasting, AI lead scoring, a built-in dialer for voice outreach, and integrations with IndiaMART and JustDial that Kommo was never designed to support.
Move from a messenger tool to a full sales CRM. AI scoring, built-in dialer, IndiaMART lead capture, and native WhatsApp at ₹899/user/month with INR billing.