Five ready-to-adapt WhatsApp sales scripts for Indian SMB teams — first outreach, quote follow-up, demo no-show recovery, payment reminder, and re-engagement — plus etiquette rules.
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Five WhatsApp sales scripts with triggers, send windows, copy skeletons, and exit conditions, plus a one-page etiquette sheet covering timing, message length, tone, and opt-out handling.
Updated 2026-08-07
No credit card · Free forever
A script pack for the five WhatsApp messages Indian sales teams send most: first outreach after an enquiry, quote follow-up, demo no-show recovery, payment reminder, and re-engagement of a silent lead. Every script includes the trigger, the ideal send window, a copy skeleton under three lines, and the exit condition that moves the lead to the next stage. A one-page etiquette section covers timing (no messages before 9am or after 8pm), message length, tone, and how to offer a clean opt-out — because a blocked number is a lead you can never recover.
WhatsApp is where Indian SMB deals actually move, but most teams improvise every message — long paragraphs, 'any update sir?' loops, payment reminders that sound like threats, and outreach at 10pm that gets numbers blocked. Inconsistent messaging costs replies, and blocked numbers cost the lead permanently.
SMB sales teams in India that sell over WhatsApp — real estate, education, financial services, D2C, agencies, and local service businesses with 1–50 seats.
Adapt each copy skeleton to your product — keep every message under three lines
Set the send windows from the etiquette sheet as team rules (9am–8pm, no Sunday mornings)
Save the five scripts as quick replies in WhatsApp Business or as CRM message templates
Log every script send as a CRM activity so follow-up timing is tracked, not remembered
Track reply rate per script and rewrite any message that falls below your baseline
The exact rows that ship with the WhatsApp Sales Script Pack (India) download — replace them with your own records after import.
| Script | Trigger | Timing | Message goal |
|---|---|---|---|
| 1. First outreach | New enquiry received | Within 5 minutes | Confirm receipt + one qualifying question + propose a call slot |
| 2. Quote follow-up | Quote sent, no reply | Day 2 after quote | Ask one specific question about the quote, not 'any update?' |
| 3. No-show recovery | Demo or visit missed | Within 2 hours | No guilt — offer two fresh slots and make rebooking one tap |
| 4. Payment reminder | Invoice due or overdue | Due date, day 3, day 7 | Friendly nudge → direct reminder with invoice → formal terms reference |
| 5. Re-engagement | Silent 14+ days | One send only | One value-led message + 'should I close your file?' exit line |
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