US and Canadian customers contract with the US entity below under US (Delaware) law. Customers in India contract with Meru Technosoft Pvt. Ltd. under Indian law. The applicable entity is confirmed on your order and invoice.
Note for our team: the exact US contracting entity is being finalized in a corporate-structure review. This page renders the entity name from a single config value ( src/lib/legal/legal-entities.ts) so it updates everywhere at once when confirmed.
Self-serve links for your security and legal reviewers.
SOC 2 Type II summary, encryption, access controls, availability, and incident response for security review.
Our standard MSA — services, fees, warranties, indemnification, liability, and US governing law.
DPA with TOMs and SCCs — request a counter-signed copy with your entity name.
Current hosting, AI, communications, and payment sub-processors, with locations.
Our accessibility statement and WCAG posture; a VPAT is available on request.
How we handle responsible disclosure and coordinated remediation.
Email legal@hellogrowthcrm.com (or your account contact) with your legal entity name and we will return these within two business days.
A completed and signed IRS Form W-9 for the contracting entity, showing its EIN, is provided on request during onboarding. Email procurement to receive it. (Placeholder — the signed W-9 carries the authoritative EIN once the US contracting entity is finalized.)
Evidence of cyber/technology E&O and commercial general liability coverage, naming your organization as certificate holder where required.
ACH/wire remittance instructions for the contracting entity are shared securely on a signed order — never by unverified email change request.
We complete standard questionnaires (CAIQ-Lite, SIG-Lite, or your own) once per twelve-month period, alongside our SOC 2 Type II report under NDA.
Production data is hosted with our cloud infrastructure sub-processors. Cross-border transfers are covered by Standard Contractual Clauses (EEA/UK) and the DPDPA Section 20 regime (India), as described in the DPA and sub-processor list. Ask your account contact for the current hosting region for your account.
For W-9, COI, banking details, a counter-signed MSA/DPA, or a security questionnaire, email our procurement desk. Include your legal entity name, billing address, and the documents your process requires.