Zoho Bigin Pricing: Rupee and Dollar Prices, Limits and Team Totals

Bigin's page has a Monthly and a Yearly toggle and shows a currency selector. The table shows both toggles for India, plus the dollar figures from the default page. In both currencies the yearly figures are labelled “billed yearly” on the page, while the other figure shown for each paid plan carries no label. We read that second figure as the monthly-toggle price from the layout, so treat the monthly columns as our reading.

Bigin's own refund terms offer a full refund and a downgrade to the Free plan within 30 days for monthly subscriptions or 45 days for annual ones, and the page says there is no lock-in. We report those as Bigin's statements, not as something we tested. Bigin 360 is the fourth and highest edition.

Two sentences sit side by side in the tax note on Bigin's pricing page. The first says prices mentioned are inclusive of local taxes. The second says local taxes, including VAT and GST, will be charged in addition to the prices mentioned. We cannot reconcile them from the page, so we do not tell you which one applies to an Indian GST-registered business.

What we can do is show both readings. If the rupee price already includes tax, Premier on the yearly toggle is Rs 720 per user per month all in. If GST at 18% is added on top, the same seat is Rs 849.60. Express would be Rs 400 or Rs 472, and Bigin 360 would be Rs 1,080 or Rs 1,274.40. How that affects your books depends on your own tax position, so ask your accountant. Bigin's own FAQ directs pricing questions to sales@bigin.com.

For comparison, HelloGrowthCRM states its India price as Rs 899 per user per month plus 18% GST, which is Rs 1,060.82 per seat with tax. Our figure is unambiguous because the GST is shown as a separate line, and the quote builder applies the GST split at the invoice.

Bigin's FAQ says the Free plan allows only 1 user, and that Express and Premier have no user limit and charge per user licence. The page does not state a user limit for Bigin 360. The tighter constraint is records. Bigin defines a record as a new row added to Contacts, Companies, Pipelines, Activities, Products or Notes, so a single customer can consume a contact record, a company record, a pipeline record, and one record for each logged activity and note.

Bigin's page says extra pipelines, records, automations and mass emails can be bought as add-ons, but it does not print their prices in the text we read, so no add-on cost appears in any total on this page.

Free: one person, one pipeline

Free covers one pipeline with customisable stages, contacts, products and activities, 3 automations, a built-in phone that records calls and supports call routing, standard dashboards, developer APIs, Zapier and Zoho Forms integrations, mobile and macOS apps, one booking page and a business card scanner. It is a real tool for a solo user, and the 500-record ceiling arrives quickly once activities and notes count.

Express: where a team and WhatsApp begin

Express adds three team pipelines, 50,000 records, 30 automations, email and WhatsApp Business integration, mass emails with insights, customisable dashboards, 10 custom fields per module, lead-ads integrations for Facebook, Instagram, LinkedIn and TikTok, Zoho Sign, QuickBooks and payment links through gateways such as Stripe, PayPal, Razorpay and Paytm. For many small teams in India, the WhatsApp line is the reason to be on this edition or above.

Premier: rules, currencies and AI

Premier adds five team pipelines, 100,000 records, lookup, formula and user field types, 50 advanced automations, stage transition rules, multiple currencies, a target meter, 25 custom fields per module, duplicate cleanup, data enrichment, and five AI features: a writing assistant, record summary, email reply assistant, CrossSell Genie and Churn Analyzer, with 1,000 AI credits a month. Bigin notes that credit use varies by feature, so credits do not map to a fixed number of actions.

Bigin 360: the highest limits

Bigin 360 lifts the ceiling to 15 pipelines, 1 million records, 100 advanced automation rules, Email-In with 5 aliases, a File Cabinet with 5 GB storage, 1,000 mass emails a day, 100 booking pages, and 3,000 AI credits a month. If you outgrow it, Bigin's FAQ says you can move to Zoho CRM with one-click data migration.

Each figure is the per-user price multiplied by the user count. The tables leave out GST or VAT, add-ons and any quote negotiated with Zoho. The India table is in rupees per month, with the yearly toggle shown first because that is the cheaper rate.

Read the last row with the billing term in mind. We list a monthly price only, so the fair comparison to our row is Bigin's monthly toggle. On that basis Bigin Premier is Rs 4,500 for five users against our Rs 4,495, a difference of Rs 5. On the yearly toggle Bigin is clearly cheaper, which is the honest finding: on list price per seat, Bigin Express and Premier undercut Rs 899 in India. With GST added to our price, five seats come to Rs 5,304.10 and ten to Rs 10,608.20.

In dollars, Bigin Premier at its yearly rate of US$12 works out to the same US$60 and US$120 as our monthly-billed US$12, and on Bigin's monthly rate the Premier seat costs US$15. We do not quote an annual dollar price for HelloGrowthCRM.

The first step is the Free ceiling: a second user means a paid edition for everyone you add. The second is records. A salesperson who logs three calls and two notes on each of 200 deals adds a thousand activity and note rows, which is already double the Free plan's 500, and that is before contacts and companies. The third is the feature that sits one edition up: stage transition rules, formula fields and AI sit in Premier, while the 15-pipeline and 1-million-record ceilings sit in Bigin 360. None of this is hidden, but it means the cheapest line on the page is rarely the line a growing team ends up on.

HelloGrowthCRM is a CRM with an AI layer, a built-in dialer and WhatsApp on Meta's official Cloud API. It lists at Rs 899 per user per month plus 18% GST in India and US$12 per user per month in dollars, and a Free plan is available. The pieces sit in the one seat price rather than across editions: see the CRM dialer, WhatsApp messaging and AI lead scoring.

Bigin's Free plan already has a built-in phone, and Express brings WhatsApp integration, so a team that wants only those two can stay cheap on Bigin. The case for a flat seat is a team that expects to want follow-up sequences, call recording and GST quotes followed by invoices without a second purchasing decision at each tier. If Bigin Express or Premier covers your list, it is a sensible buy; if you are outgrowing it, the Zoho Bigin alternative page and the switch-from-Bigin guide explain the move.

• Count the people who need a login; Free supports one.
• Estimate records: contacts, companies, deals, plus every logged activity and note.
• Decide the billing toggle; the yearly rate is the lower price in both currencies.
• Ask Zoho in writing whether your rupee invoice will add GST on top of the listed price.
• List the edition-gated features you need: WhatsApp (Express), AI and stage rules (Premier).
• Ask for add-on prices for pipelines, records or mass emails if you expect to exceed a limit.

For Zoho's two products side by side, see Bigin vs Zoho CRM; for a feature comparison with us, see HelloGrowthCRM vs Bigin and Bigin alternatives. Our own plans are on the HelloGrowthCRM pricing page.

• Bigin plan prices in INR (yearly and monthly toggles), USD figures, user and record limits, edition features, tax notes, trial and refund terms: bigin.com/pricing.html, read on 22 October 2026 (rupee view loaded from an India location; zoho.com/bigin/pricing.html redirects here). The page text did not state clearly which toggle each unlabelled figure belongs to; the yearly figures were labelled “billed yearly” and the other figure per plan is read as the monthly toggle price.
• A separate Indian-path page, bigin.com/in/pricing.html, returned a not-found page, so all rupee figures come from the main page.
• Our own list prices (Rs 899 per user per month plus 18% GST, US$12 per user per month) are those shown on the HelloGrowthCRM pricing page.
• Team totals and GST-inclusive rupee figures are our arithmetic from the listed prices. Figures are as of the read date; Bigin's page is the authority for anything newer.