All-in-one AI CRM
Competitor CRM
See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.
AI included
Every plan
One price
No add-ons
Built-in dialer
Click to call
WhatsApp CRM
Native inbox
Bigin's pricing is competitive for pure pipeline management: $7/user/month for Express or free for up to 3 users. But Bigin is intentionally minimal — it lacks AI lead scoring, a built-in dialer, WhatsApp integration, and email automation. Teams that start on Bigin and need these features have to either add Zoho CRM (which starts at $14/user/month with significant setup complexity) or switch entirely. HelloGrowthCRM starts at $10/user/month and includes AI, dialer, WhatsApp, and email sequences — features that would require multiple Zoho products to replicate at higher cost.
HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.
Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from Bigin by Zoho every week.
Teams switch from Bigin to HelloGrowthCRM when they realize Bigin's feature ceiling is too low for a growing sales operation — specifically when they need WhatsApp integration, automated follow-up sequences, AI lead scoring, or a built-in dialer. These capabilities are simply not available in Bigin and require upgrading to Zoho CRM, which is a significantly more complex and expensive product.
Experience how HelloGrowthCRM compares to Bigin by Zoho in action. Start free — no credit card.
Price transparency
Clear pricing on plans and limits
Support quality
Response workflow and onboarding help
Automation depth
Native workflow + channel orchestration
| Feature | ✦ HelloGrowthCRM | Bigin by Zoho |
|---|---|---|
| Pricing | Free Forever or from $10/user/mo | Free (3 users) or from $7/user/mo |
| AI lead scoring | Included in all plans | Not available |
| Built-in sales dialer | Included with call recording | Not available |
| WhatsApp CRM | Native WhatsApp integration | Via third-party Zoho integrations only |
| Email sequences & automation | Included — unlimited sequences | Basic; advanced requires Zoho CRM upgrade |
| AI email composer | Included | Not available |
| Managed RevOps option | Yes — dedicated RevOps team | Not available |
| Call recording & transcription | Included | Not available |
| Pipeline customisation | Unlimited custom stages & fields | Multiple pipelines available |
| Mobile app | Full-featured iOS and Android | Available but limited |
| Integrations | 100+ native and via Zapier | Primarily Zoho ecosystem |
| Best for | Sales-first teams needing AI + dialer + WhatsApp | Very small teams wanting simple pipeline only |
Sales teams of 3–50 people that use WhatsApp for customer communication, want AI-powered lead prioritisation, and need built-in calling without juggling separate tools or Zoho ecosystem complexity.
Start freeMicro-businesses (1–3 people) that want the simplest possible pipeline view, already use other Zoho products, and don't need dialer, WhatsApp, or AI features.
Get a practical checklist for moving from Bigin by Zoho without losing data quality or team momentum.
Choose HelloGrowthCRM if you need AI lead scoring, a built-in dialer, WhatsApp CRM, and email automation in one affordable platform. Choose Bigin if you want the simplest possible pipeline tracker for a 2–3 person team that communicates exclusively via email and phone and has no plans to scale automation.
A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.
In this comparison, the main trade-off is straightforward: Sales teams of 3–50 people that use WhatsApp for customer communication, want AI-powered lead prioritisation, and need built-in calling without juggling separate tools or Zoho ecosystem complexity. On the other side, Micro-businesses (1–3 people) that want the simplest possible pipeline view, already use other Zoho products, and don't need dialer, WhatsApp, or AI features. Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.
The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.
Bigin's Express plan at $7/user/month is cheaper than HelloGrowthCRM's $10/user/month Starter. But Bigin at $7 doesn't include WhatsApp, AI scoring, a dialer, or email automation. HelloGrowthCRM at $10 includes all four. For feature-equivalent comparison, HelloGrowthCRM is significantly cheaper — Bigin users who need these features must upgrade to Zoho CRM at $14–52/user/month.
Bigin does not have native WhatsApp integration. WhatsApp messages must be managed through third-party Zoho integrations or external tools, adding complexity and cost. HelloGrowthCRM integrates WhatsApp natively — incoming WhatsApp messages create leads automatically and conversations are tracked against deals.
No. Bigin is a pipeline management tool without AI capabilities. There is no lead scoring, no AI email composer, and no deal risk prediction. HelloGrowthCRM includes AI lead scoring in all plans — the AI learns from your historical deals to rank new leads by close probability.
Yes. Export your contacts and deals from Bigin as CSV and import them into HelloGrowthCRM. The migration typically takes under 2 hours for a small team. HelloGrowthCRM's support team can assist with data mapping if your Bigin data has custom fields.
HelloGrowthCRM is designed for simplicity — most teams are fully set up in under 4 hours. It's slightly more feature-rich than Bigin, which means there are more options available, but the core pipeline management experience is equally straightforward. New users consistently rate HelloGrowthCRM's onboarding as fast and intuitive.
Everything you need to move quickly and trust the system you're switching to.