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See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.
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Quick answer
HelloGrowthCRM is $12 per user per month billed monthly, or $10 per user per month on annual billing, with a free forever plan. Seats are individual with no bundle, so five seats cost $60 a month monthly or $50 a month annual. Nothing is gated behind a top tier.
Workiz prices by plan bundle rather than by seat. Third-party pricing trackers report Lite as free for up to two users but capped at roughly 20 jobs, invoices and estimates a month, which makes it an evaluation tier rather than something to run a business on. Paid tiers are reported at around $225 a month for Kickstart with three users, $275 a month for Standard with five, and $325 a month for Pro with five, with roughly 17% off for paying annually. Ultimate is quoted, not listed. Extra seats are reported at about $40 per user per month on annual billing and around $45 monthly.
The add-ons matter more than the base plan. Reports put the Workiz phone and SMS system at roughly $100 a month and the AI answering service at around $200 a month, on top of the subscription. Payment processing is separate again. Treat all of these as reported figures and confirm them with Workiz directly, because bundled pricing changes often.
The honest comparison: Workiz is buying you dispatch, scheduling, GPS and job costing. HelloGrowthCRM is buying you a pipeline, a dialer and follow-up automation for a few dollars a seat. If you need both, budget for both. HelloGrowthCRM will not remove the Workiz line from your bill.
HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.
Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from Workiz every week.
Switching outright is usually the wrong move. Workiz owns your schedule, and pulling that out breaks your week. The gap Workiz leaves is upstream of dispatch. Its automations are capped by plan, its calling is a paid add-on, and it has no lead scoring or multi-step email sequences. So the estimate you sent on Monday just sits there. HelloGrowthCRM fills that gap for $12 per user per month, with a dialer, call recording, AI call summaries, SMS and WhatsApp, and sequences that chase quotes on their own. A full switch only makes sense if you sell work but do not schedule your own crews.
Experience how HelloGrowthCRM compares to Workiz in action. Start free — no credit card.
Before you compare products, work out which half of your business is leaking money. Field-service software and sales CRMs solve different problems, and Workiz alternatives fall into both camps. If jobs run late, technicians go to the wrong address, or you cannot tell which jobs made money, that is an operations problem and you need a dispatch platform. If the phone rings and nobody calls back, or estimates go out and never get chased, that is a sales problem and a dispatch platform will not fix it. Most contractors have both problems but only budget for one tool. Naming the bigger leak first stops you from buying an expensive platform to solve a cheap problem, or a cheap tool to solve an expensive one. Write the leak down before you take a single demo.
Then price the whole thing, not the headline. Bundled plans hide their real cost in seat counts and add-ons. Workiz plans are reported to include three to five users depending on tier, with extra seats around $40 to $45 per user per month, and the phone system and AI answering reported as separate line items near $100 and $200 a month. That means a five-person shop can be quoted a base plan and end up paying two or three times it. Ask any vendor for a written quote covering your exact headcount, the add-ons you will actually turn on, payment processing rates, and onboarding fees. Then multiply by twelve. Per-seat sales tools look different: they start small and scale linearly, which is easier to forecast but adds up as you hire.
Look hard at plan gating, because it decides your real entry price. With Workiz, reports place QuickBooks sync and location tracking from Standard, AI scheduling on Pro, and API access on Ultimate. If your plan depends on the API, the tier you were quoted is not the tier you need. Run the same check on every alternative: list the five features you cannot live without, then ask which plan each one lives on, and get the answer in writing before signing. Also ask about automation caps, SMS credit limits and overage rates, since those are the numbers that quietly grow. Finally, ask what your exit looks like, including data export format and notice period, because that is much harder to negotiate later.
Test with real work, not a demo script. Take ten actual leads from last month and push them through each shortlisted tool end to end: capture, call, quote, chase, close. Count the clicks and time the process. Then test the awkward cases, because those are where software breaks. The customer who goes quiet for six weeks. The estimate that gets revised twice. The job that changes scope on site. Do the mobile testing outdoors on cell data, since that is the real working environment for field staff. HelloGrowthCRM sets up in about 15 minutes and has a free forever plan, which makes running that test on the sales side cheap. Field-service platforms need more setup time, so start those trials earlier.
Price transparency
Clear pricing on plans and limits
Support quality
Response workflow and onboarding help
Automation depth
Native workflow + channel orchestration
| Feature | ✦ HelloGrowthCRM | Workiz |
|---|---|---|
| Starting price | $12/user/month monthly, $10/user/month annual | Lite is free for 2 users. Paid tiers reported at roughly $225/month (Kickstart, 3 users), $275/month (Standard, 5 users) and $325/month (Pro, 5 users), with about 17% off on annual |
| Free plan | Yes, free forever plan with no job cap | Yes, but Lite is capped at about 20 jobs, invoices and estimates a month and excludes payments and SMS |
| Typical setup time | About 15 minutes | Longer. Job types, dispatch rules, phone routing and payments all need configuring |
| Lead and pipeline management | Core product. Stages, owners, deal values, aging reports | Leads and jobs are tracked, but the model is job-centric rather than a sales pipeline |
| Built-in dialer with call recording | Included on paid plans | Workiz Phone is a paid add-on, reported at around $100/month on top of the plan |
| AI call summaries | Included. Every recorded call gets a written summary | AI answering service is a reported add-on at roughly $200/month; not the same as per-call sales summaries |
| AI lead scoring | Included. Ranks leads by likelihood to close | Not offered |
| Email sequences | Included. Multi-step automated follow-up | Automations exist but are capped by plan; reported at 5 on Standard, 10 on Pro and 30 on Ultimate |
| SMS and WhatsApp messaging | Both included | SMS included from the Kickstart tier; WhatsApp not a standard channel |
| Quotes and invoicing | Quote builder and invoicing included | Strong. Estimates, invoicing, online payments and sales proposals on Ultimate |
| Web forms and lead capture | Included | Online booking and checkout; general lead-capture forms are thinner |
| Integrations | 630+ native connectors, plus Zapier and API on all paid plans | QuickBooks Online and Desktop from Standard; API access reported as Ultimate only |
| Technician dispatch board | Not included. HelloGrowthCRM is a sales CRM, not a dispatch system | Yes. The dispatch board is the heart of Workiz |
| Drag-and-drop crew scheduling | Not included. No scheduling board or crew calendar | Yes, plus AI-assisted scheduling on the Pro tier |
| GPS and fleet tracking | Not included | Yes. Location tracking from the Standard tier |
| Inventory, timesheets and job costing | Not included. No parts inventory, no timesheets, no job costing | Yes. Inventory, technician time tracking and job profitability are built in |
Contractors with more leads than they can chase properly. You want a cheap sales CRM with a dialer, AI call summaries and follow-up sequences, sitting alongside whatever field software already runs your schedule.
Start freeService businesses that dispatch crews daily. If you need a live job board, drag-and-drop scheduling, GPS location tracking, parts inventory, technician timesheets or job costing, Workiz covers all of it and HelloGrowthCRM covers none of it.
Get a practical checklist for moving from Workiz without losing data quality or team momentum.
Choose HelloGrowthCRM if leads go cold before anyone calls them back and estimates sit unanswered for a week. It is $12 per user per month, has a free plan, and sets up in about 15 minutes. Choose Workiz if you dispatch technicians, need a scheduling board, GPS tracking and inventory, or want phone and dispatch in one system. Plenty of contractors run HelloGrowthCRM for sales and Workiz for operations.
A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.
In this comparison, the main trade-off is straightforward: Contractors with more leads than they can chase properly. You want a cheap sales CRM with a dialer, AI call summaries and follow-up sequences, sitting alongside whatever field software already runs your schedule. On the other side, Service businesses that dispatch crews daily. If you need a live job board, drag-and-drop scheduling, GPS location tracking, parts inventory, technician timesheets or job costing, Workiz covers all of it and HelloGrowthCRM covers none of it. Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.
The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.
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