AI CRM Features & Product Catalog
20+ modules covering the full revenue stack — from AI lead scoring and built-in calling to WhatsApp messaging, email automation, and sales forecasting.
Explore modules for AI sales CRM platform, CRM product overview, all-in-one CRM software, and related product workflows.
All Products
Browse every module. Click any product to see full details, how-it-works, and pricing.
AI CRM Platform
Intelligent sales management with lead scoring, enrichment, call summaries, and predictive analytics.
AI Sales Copilot
Summaries, next-step suggestions, and CRM-grounded AI assistance for reps and managers.
AI Lead Scoring
Score leads by fit and intent. Route follow-up automatically. See why a lead scored high.
AI Pipeline Management
Inspect deal risk, enforce stage hygiene, and forecast with more confidence.
Market Radar
Track competitor moves, market signals, and industry trends that help revenue teams prioritize faster.
Built-In Dialer & Call Tracking
Click-to-call from the pipeline. Auto-log calls and outcomes. AI call summaries.
Lead Finder
Search, verify, and import B2B contacts directly into your CRM without a separate prospecting subscription.
WhatsApp & SMS CRM
Centralize conversations. Send follow-ups on schedule. Measure replies and conversions.
AI Voice Agents
Qualify leads 24/7. Capture structured answers. Hand off to reps instantly.
Website Chat CRM
Capture visitors, answer questions, qualify leads, and hand conversations to sales without leaving the CRM.
Sales Forecasting
Forecast by pipeline reality. Track trends weekly. See coverage risk early.
Sales Task Boards
Monday.com-style boards inside your CRM. Kanban, calendar, time tracking.
AI Deal Insights
Real-time deal health scoring. AI-powered risk explanations and next-best-action.
Revenue Attribution
Multi-touch attribution for channels, campaigns, and content that drive revenue.
Customer Health Scoring
Post-sale health monitoring. Predict churn risk and expansion opportunities.
Proposal & Quote Builder
Create, send, and track branded proposals with pricing tables and e-signatures.
Document Management
Store proposals, contracts, files, and version history directly on deals and accounts.
Helpdesk & Ticketing
Manage support queues, SLA tracking, and customer conversations without leaving the CRM.
Report Builder
Build custom dashboards, pipeline reports, and rep performance views for leadership reviews.
Territory & Round-Robin
Define territories. Auto-assign leads with weighted round-robin.
Sales Gamification
Leaderboards, contests, badges, and streak bonuses to drive performance.
Meeting Scheduler
Native booking pages with calendar sync, round-robin, and auto CRM record creation.
One platform instead of a tool stack
Most growing sales teams end up paying for four tools that do not talk to each other: a CRM for records, a separate dialer subscription, a WhatsApp broadcast tool, and a project tracker for delivery work. The result is the problem owners describe to us constantly — leads come in from IndiaMART, JustDial, Facebook, and WhatsApp, but follow-up is random because the conversation lives in one app and the lead record in another.
HelloGrowthCRM collapses that stack. Calling, WhatsApp and SMS messaging, email automation, AI lead scoring, pipeline reporting, and built-in project management (Kanban boards, sprints, time tracking, AI text-to-tasks) all run on the same lead record. A rep clicks to call from the pipeline, sends a WhatsApp template after the call, and the timeline captures both — no copy-paste, no "check the other tool".
Talk to leads where deals actually close
The built-in dialer logs every call with duration, outcome, recording, and an AI summary, while the WhatsApp module handles Meta-approved templates, attachments, and opt-ins from the same record. No per-minute markups from a third-party telephony vendor, no exporting numbers into a broadcast tool.
Let AI decide who gets called first
AI lead scoring ranks every lead by fit and engagement and is included on every plan — including the free one — rather than being gated behind an enterprise tier. Pair it with deal insights to see which open opportunities are quietly going cold.
Automate the follow-ups reps forget
Email automation runs multi-step sequences with reply detection, while lead-aging alerts and routing rules make sure a new enquiry never sits unowned. Managers stop asking "did anyone call this lead?" because the timeline answers it.
Plans, prices, and integrations built for India-first teams
Native connectors for IndiaMART, JustDial, Razorpay, and Tally sit alongside standard email and calendar integrations. Every module on this page is covered by one flat per-user price — see pricing — and there is a free plan with WhatsApp and the dialer included, no credit card required.
Detailed Product Features
A closer look at how HelloGrowthCRM supports AI workflows, lead management, analytics, documents, automation, customization, customer success, admin controls, calling, messaging, outbound execution, and lead capture across the platform.
AI & Intelligence
AI workflows that help teams enrich records, prioritize follow-up, summarize conversations, generate content, and turn raw data into action.
AI Lead Enrichment
Instantly enrich any lead with AI-powered intelligence using just a company name.
AI Lead Scoring & Recommendations
Analyze engagement, deal context, and behavior signals to surface the hottest leads and next steps.
AI-Powered Call Summaries & Sentiment
Automatically summarize every call with key topics, objections, sentiment, and recommended next steps.
AI Email Drafting
Generate professional, context-aware email drafts from lead data, conversation history, and deal stage.
CRM Command Chat (AI Assistant)
Use natural language to create follow-ups, move deals, draft emails, and complete CRM actions faster.
AI-Powered Blog & Content Generation
Generate SEO-ready blog posts, LinkedIn content, and video scripts from market signals and company context.
Market Radar (Content Intelligence)
Aggregate competitive signals, industry trends, and market news into a single dashboard.
AI Bug Analysis & Categorization
Automatically analyze, categorize, and prioritize bugs with AI-generated recommendations and impact context.
Communication & Outreach
Calling, messaging, email, chat, and attribution tools that help revenue teams engage leads without leaving the CRM.
Built-in Phone Dialer (Twilio-Powered)
Make and receive calls directly inside the CRM with automatic logging and real-time call status tracking.
AI Voice Agent (ElevenLabs + Twilio)
Deploy AI voice agents for real-time two-way conversations that qualify leads and handle follow-up at scale.
Cold Call Campaigns
Queue large outbound calling campaigns with staggered execution, monitoring, and AI-assisted scripting.
SMS Messaging
Send one-off or bulk SMS from lead profiles with templates, variables, and delivery-safe formatting.
WhatsApp Integration (Meta Cloud API)
Send WhatsApp messages, templates, and attachments from leads and tasks using Meta's official Cloud API.
Email Integration
Send, track, and manage email inside the CRM with templates, AI drafting, and full timeline history.
Web Chat Assistant (Visitor Widget)
Add a public-facing, RAG-powered chat widget to answer questions, qualify visitors, and convert leads.
Smart Lead Capture
Automatically capture attribution, referrer, device, and landing-page data whenever a new lead is created.
Sales Task Boards
Run follow-up workflows in board, calendar, and table views without leaving the CRM.
Lead Management
Core lead operations tools for capturing, organizing, routing, cleaning, and progressing pipeline work across your CRM.
Leads Table View
Spreadsheet-like lead management for fast filtering, sorting, inline review, and daily sales execution.
Leads Kanban View
Kanban view to visualize lead stages and move work forward with a drag-and-drop workflow.
Lead Finder
Search and discover new leads to keep the pipeline full with better-fit prospects.
Lead Source Attribution
Track where leads come from so teams can improve channel performance and spending decisions.
Territory Management
Assign geographic ownership to ensure coverage, balance workload, and reduce rep conflict.
Duplicate Detection
Detect and merge duplicate leads to keep CRM data clean and reporting trustworthy.
Lead Assignment Rules
Automatically assign leads based on rules to improve speed, fairness, and SLA adherence.
Accounts
Manage companies and parent accounts to organize contacts, opportunities, and account context.
Activities
Track calls, meetings, notes, and tasks to maintain a complete relationship timeline.
Campaigns
Manage outreach campaigns and connect marketing execution to pipeline and revenue outcomes.
Market Radar
Use market intelligence and signal tracking to identify opportunities, threats, and timing faster.
Analytics & Reporting
Reporting, forecasting, dashboards, and intelligence layers that help teams understand pipeline health, activity patterns, and performance trends.
Analytics Dashboard
Advanced analytics with conversion funnels and caller performance reporting for revenue teams.
Activity Heatmap
Visual heatmaps show when team activity is highest so leaders can spot effective windows and gaps.
Competitor Tracking
Track competitor mentions across calls and conversations to improve positioning and enablement.
Pipeline Forecasting
Forecast revenue and analyze pipeline trends to predict outcomes, gaps, and risk earlier.
Dashboard
Main dashboard providing a daily overview of performance, tasks, activity, and key metrics.
Documents & Contracts
Proposal, contract, file, and template workflows that help sales teams move faster while keeping documents organized inside the CRM.
Contract Tracking
Track contracts, renewals, and important dates so teams reduce churn risk and avoid missed deadlines.
Document Templates
Create and manage reusable templates to speed up document creation and improve consistency.
Document Management
Centralize proposals, contracts, versions, and supporting files directly on deals and account records.
File Attachments
Upload and manage files on leads and accounts so documents and context stay in one place.
Proposal Generator
AI-powered proposal generation speeds up document creation and improves consistency across deals.
Automation
Automated reminders, scoring, routing, and lead monitoring workflows that help teams respond faster and prevent pipeline leakage.
Follow-up Reminders
Browser notifications for upcoming and overdue follow-ups help prevent drop-off and missed tasks.
Lead Aging Alerts
Warn teams when leads become stale so they can re-engage, escalate, or close out quickly.
Lead Routing Rules
Automatically route leads based on rules and ownership logic to improve speed-to-lead.
Lead Scoring
Automatically score leads based on engagement and fit signals so reps focus effort where it matters most.
Integrations
Data movement and connectivity tools that help teams sync systems, automate actions, and handle migration or cleanup work faster.
API Webhooks
Trigger external automations and integrations whenever key CRM events happen.
Excel Import/Export
Import and export CRM data via Excel for migration, cleanup, bulk updates, and offline analysis.
Customization
Branding, field configuration, and tagging controls that help each team shape the CRM around its own workflow and identity.
White Labeling
Custom branding per tenant so the CRM matches your organization’s identity and customer experience.
Custom Fields
Create custom lead fields to match your sales process, data model, and reporting requirements.
Tags Management
Create and manage lead tags for segmentation, routing, prioritization, and reporting.
Productivity & Work Management
Planning, execution, note-taking, and bulk-action tools that help revenue teams move faster with less repetitive work.
Task Boards
Monday.com-style task boards for visual planning, follow-up management, and team execution.
Bulk Actions
Perform actions on multiple leads at once to reduce repetitive work and speed up operations.
Quick Notes
Floating note widget for capturing context during calls, demos, and follow-ups without losing momentum.
Task Management
Create and manage tasks tied to leads so sales execution stays organized and consistent.
SEO Content Pipeline
SEO content management and publishing pipeline to plan, produce, and ship content consistently.
Customer Service & Success
Support, SLA, portal, and knowledge-management tools that help teams resolve issues faster and improve ongoing customer experience.
Support Tickets
Customer support ticketing to track issues, ownership, response progress, and resolution history.
SLA Policies
Service level agreement policies help enforce response and resolution expectations across support workflows.
Customer Portal
Customer-facing self-service portal for support interactions, updates, and account visibility.
Knowledge Base
Help articles and documentation to reduce ticket volume, speed onboarding, and answer common questions faster.
Navigation & UI
Core interface and governance surfaces that help teams configure the product, manage access, and keep the CRM usable at scale.
Settings
Central settings area for configuring CRM behavior, teams, integrations, and workspace defaults.
Security & Compliance
Security and compliance controls to manage access, auditing, governance, and operational trust.
Settings & Admin
Administrative controls for users, stages, templates, AI behavior, auditability, and platform-wide operational consistency.
Team Management
Manage team members and roles to control access, ownership, and collaboration across the CRM.
Activity Logs
System activity logs help admins audit changes, investigate issues, and troubleshoot user actions.
AI Agent Configuration
Configure AI agent behavior to match your team’s tone, guardrails, rules, and workflows.
Database Types
Manage database type options to standardize how data is categorized, structured, and stored.
Dialer Configuration
Configure dialer behavior and defaults for more consistent calling workflows across teams.
Email Templates
Create and manage standardized email templates for more consistent outreach and faster execution.
Lead Stages
Configure lead pipeline stages to match your sales process, reporting logic, and handoff model.
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