Most coaching institutes, schools, and edtech teams do not have a lead problem — they have a follow-up problem. Enquiries pour in during admission season from the website enquiry form, JustDial, Google and Meta ads, referral calls, and parents who walk in off the street. But those enquiries land in five different places: a spreadsheet, a front-desk notebook, three counsellors' personal WhatsApp chats, and a missed-call log. By the time someone calls back, the parent has already spoken to two other institutes and enrolled the child in one of them.
HelloGrowthCRM is the admission CRM built for exactly this. Every enquiry, regardless of source, funnels into one admission pipeline and is assigned to a counsellor the moment it arrives. An automated WhatsApp and SMS sequence goes out within seconds — a welcome, a course brochure, a call-back reminder — while your counsellor is still free to focus on the enquiries that are ready to convert. Nothing goes cold because nothing is forgotten.
And it does not stop at enrolment. Once a student joins, the same record carries the fee schedule, payment reminders, attendance, and batch details — so admissions, finance, and academics work off one source of truth instead of four disconnected tools. All of it is included from Rs.899/user/month, billed in INR with a GST invoice, and there is a free plan to start with today.
Everything below is included on paid plans from Rs.899/user/month — no separate admission-software add-on, no per-enquiry charge, and no per-message markup for follow-ups.
Pull every admission enquiry from your website forms, JustDial, Google and Meta ads, referral calls, and walk-in registers into one inbox. No enquiry sits forgotten in a personal WhatsApp chat or a paper register.
Move every prospective student through a clear pipeline — enquiry, application, interview, enrolled — so counsellors and managers always know exactly where each admission stands and what the next step is.
Route each new enquiry to the right counsellor instantly by course, location, or round-robin. The first response goes out in seconds, not hours — and the institute that answers first usually wins the admission.
Run welcome messages, brochure sends, call reminders, and fee-offer nudges on the official WhatsApp Business API and SMS. Sequences pause the instant a parent replies, so counsellors join live conversations, not automations.
Track fee schedules, record part-payments, and send automated reminders on WhatsApp and SMS before every due date. Chase fewer defaulters manually and protect your admission-season cash flow.
Mark attendance per batch and per session so you spot disengaged students early. Low attendance can trigger a retention follow-up before a student quietly drops off.
Group enrolled students by course, timing, and faculty. Batches keep admissions, fees, attendance, and communication connected on one record instead of scattered across four different tools.
Collect ID proofs, mark sheets, and application forms against each admission record. Counsellors see at a glance which documents are still pending before an enrolment is confirmed.
See conversion by source and by counsellor across the full funnel. Know which channel — JustDial, ads, website, referrals — actually produces enrolments, and which counsellor closes, so you invest where it pays off.
Parents choosing an institute for their child rarely wait. When a parent fills your website form or taps "Enquire" on your JustDial listing, they usually contact three or four institutes in the same sitting. Whoever responds first — with a real answer, on the channel the parent already uses — earns the trust and, most often, the admission. Speed is not a nice-to-have in admissions; it is the single biggest lever on your conversion rate.
HelloGrowthCRM turns that speed into a system instead of relying on a counsellor happening to notice a notification. The moment an enquiry lands from any source, it is captured, logged, and auto-assigned to a counsellor by course or round-robin. An official WhatsApp Business message and SMS go out within seconds — a warm welcome, the course brochure, and a clear next step. Your counsellor sees the enquiry at the top of their queue with a call-back reminder, so the human follow-up happens on time, every time.
Because the automated sequence pauses the instant a parent replies, counsellors never talk over an automation — they step into a live, warm conversation. Managers watch the whole funnel in real time and can see which enquiries are ageing, which counsellor is slow to respond, and which source is delivering ready-to-enrol parents. The result is a front desk that never drops an enquiry and an admission season where full batches are the norm, not the exception.
The admission is only the beginning of the relationship. Too many institutes convert an enquiry, then lose all that hard-won context because the student now lives in a separate fee register, a separate attendance sheet, and a separate WhatsApp broadcast list. Follow-ups for pending fees get delayed, quiet drop-offs go unnoticed until it is too late, and no one can tell which admission source actually produced students who stayed and paid in full.
HelloGrowthCRM keeps everything on the same record. When an enquiry becomes an enrolled student, the fee schedule, part-payments, and automated payment reminders attach to that student — so gentle WhatsApp and SMS nudges go out before every due date without your accounts team chasing anyone by hand. Attendance is marked per batch and per session, so a run of missed classes surfaces as a retention signal you can act on, not a surprise at the term's end. Batches group students by course, timing, and faculty, keeping communication targeted and organised.
With admissions, fees, attendance, and communication on one platform, your funnel analytics finally close the loop: you can see not just which source generated the most enquiries, but which produced the most enrolled, fee-paying, regularly-attending students. That is the insight that lets you double down on the channels and counsellors that build a healthy, growing institute.
Convert high volumes of JustDial and ad enquiries into enrolments with fast counsellor assignment and automated WhatsApp follow-up.
Handle admission-season enquiry surges without dropping a single parent, and collect documents and fees on one organised record.
Run high-velocity counsellor calling on inbound leads, then track fees and attendance across every online batch you launch.
Rs.899/user/month · Free plan to start · Official WhatsApp · GST invoice · Set up in a day
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