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HelloGrowthCRM

All-in-one AI CRM

vs
Follow Up Boss

Competitor CRM

CRM Comparison

HelloGrowthCRM vs Follow Up Boss: a cheaper sales engine, without the MLS

See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.

Quick answer

Is HelloGrowthCRM a good Follow Up Boss alternative?

HelloGrowthCRM is an all-in-one AI CRM and a strong Follow Up Boss alternative: a built-in dialer, WhatsApp, AI lead scoring, and email sequences are included in every paid plan, where Follow Up Boss usually charges extra for or omits some of these. Follow Up Boss is the better real estate CRM.
  • Built-in dialer with call recording — included with HelloGrowthCRM, an add-on or unavailable on Follow Up Boss
  • AI lead scoring — included with HelloGrowthCRM, an add-on or unavailable on Follow Up Boss
  • Quote builder and invoicing — included with HelloGrowthCRM, an add-on or unavailable on Follow Up Boss

See pricingSwitch from Follow Up Boss

💰 Pricing

Which is more affordable?

Follow Up Boss publishes three plans. Grow is $69 per user per month, or $58 on annual billing, with calling sold as a $39 per user add-on, dropping to $33 annually. Pro is $499 a month and includes ten users, with extra users at $49 a month, or $416 and $41 on annual billing, and calling and texting are included. Platform is $1,000 a month and includes thirty users, with extras at $20 a month, or $833 and $17 annually, and adds a dedicated success manager. Annual billing works out to roughly two months free. There is a 14-day trial and no free plan.

HelloGrowthCRM is $12 per user per month billed monthly, or $10 per user per month billed annually, with a free forever plan. The dialer, call recording, AI call summaries, AI lead scoring, email sequences, SMS, WhatsApp, quotes, invoicing, web forms and reporting are all included. There is no calling add-on to buy separately.

For a solo agent: $58 a month on annual Grow before calling, versus $10. For a ten-agent team: $416 a month on annual Pro, versus $100.

But price is not the whole story here, and we are not going to pretend it is. Follow Up Boss is built for real estate. It connects to MLS feeds, Zillow, Realtor.com and IDX website providers, and it routes leads with ponds and round robin. HelloGrowthCRM has none of that. You are trading real estate plumbing for a cheaper, broader sales engine.

See HelloGrowthCRM pricing

Switch from Follow Up Boss

HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.

Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from Follow Up Boss every week.

Why teams switch to HelloGrowthCRM

The usual reason is cost against actual usage. Plenty of Follow Up Boss accounts are paying Pro or Grow prices while using a fraction of what they bought: calls, texts, action plans and a pipeline. If that describes you, and your leads arrive through your own forms and referrals rather than a portal feed, HelloGrowthCRM covers the same daily work for $10 to $12 a seat, with the dialer, call recording, AI call summaries and lead scoring included rather than added on. The trade is explicit. You lose MLS integration and portal lead ingestion. If those are not load-bearing for you, the maths is straightforward.

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Follow Up Boss in the US real estate CRM market

Follow Up Boss has been one of the default answers for US real estate teams for years. Its reputation is built on one idea: get to the lead fast, then keep contacting them until they answer. The product reflects that. Leads pour in from portals, IDX sites and hundreds of other sources, get routed by rules you set, land in an agent's queue, and then get called and texted from inside the CRM. Action plans keep the follow-up going. Smart lists surface who has gone quiet. It is not the prettiest system and it is not the cheapest, but for teams whose economics depend on speed to lead, it does the specific job it was designed for.

The pricing has three tiers and they suit very different shapes of business. Grow is $69 per user per month, or $58 annually, and it is aimed at individuals and small teams, though calling is a separate add-on at $39 per user, or $33 annually, which surprises people. Pro is $499 a month with ten users included and extra seats at $49, or $416 and $41 annually, and calling and texting come bundled. Platform is $1,000 a month with thirty users included, extras at $20, or $833 and $17 annually, and it adds a dedicated success manager. Annual billing amounts to about two months free across all three. There is a 14-day trial, no free tier, and no contract lock-in advertised.

The ownership question is now part of the decision. Zillow Group acquired Follow Up Boss in December 2023, in a deal widely reported at $400 million in cash plus an earnout of up to $100 million. Follow Up Boss has continued shipping and continued to operate as its own product. Some agents see Zillow's investment as a good thing for the roadmap. Others are uneasy about their client database sitting inside a portal company they also compete with for consumer attention. Neither reaction is unreasonable. If it matters to you, read the current terms and privacy policy rather than relying on what anyone said about them a year ago, and check how contact data is shared between the two products before you load your whole database in.

It is also worth being clear about what Follow Up Boss does not include, because agents often assume otherwise. There is no IDX home search website builder and no lead generation of its own. You bring the leads and the website, and Follow Up Boss works them. HelloGrowthCRM goes further in the other direction: no MLS integration, no listing data, no IDX site, no portal connections. What it does have is the sales machinery at $10 to $12 per user per month with a free forever plan, including the dialer, call recording, AI call summaries, AI lead scoring, sequences, SMS, WhatsApp, quotes and invoicing. For agents living on referrals and their own forms, that trade often works out well.

📊 Feature comparison

Side-by-side breakdown

Price transparency

Clear pricing on plans and limits

Support quality

Response workflow and onboarding help

Automation depth

Native workflow + channel orchestration

Feature comparison

Feature✦ HelloGrowthCRMFollow Up Boss
Price$12/user/month monthly, $10/user/month annualGrow $69/user/month ($58 annual). Pro $499/month for 10 users. Platform $1,000/month for 30 users
Free plan or trialFree forever plan No free plan. 14-day free trial
OwnershipIndependentOwned by Zillow Group, acquired in December 2023
MLS and listing data on contactsNo. HelloGrowthCRM has no MLS integrationYes, through MLS and lead source integrations
IDX home search website builderNo No built-in site builder, but it pairs with IDX website vendors
Real estate portal lead integrationsNo native portal connections. Leads arrive via web forms, Zapier or APIYes, extensive: Zillow, Realtor.com, IDX providers and hundreds more sources
Lead routing and distributionOwner assignment on pipeline records. No round robin or lead pondsYes, including lead flow rules, round robin and ponds
Built-in dialer with call recording Yes, included on every paid seat Yes. Calling is included on Pro and Platform. On Grow the calling add-on is $39/user/month ($33 annual)
AI call summaries YesYes, AI call summaries are available
AI lead scoring Yes, a score on every lead No single lead score. Agents use smart lists and activity signals instead
Email sequences and automated follow-up Yes, multi-step sequencesYes, action plans and automations
SMS and WhatsApp messaging Yes, both SMS yes. No WhatsApp channel
Quote builder and invoicing Yes, both included No quoting or invoicing
Transaction and commission trackingNoDeal pipeline with commission tracking, plus transaction platform integrations
Mobile appsNative iOS and Android appsNative iOS and Android apps
Cost for a ten-person team$100 a month on annual billing$416 a month on annual Pro, or $690 a month on monthly Grow

Who should choose what?

✦ Choose HelloGrowthCRM if:

Agents and small teams whose leads come from referrals, open homes, social media and their own website forms, not portal feeds. Anyone paying Follow Up Boss prices for a fraction of its features, or wanting quoting and invoicing in the same tool.

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Choose Follow Up Boss if:

Teams that run on portal and IDX lead volume, need MLS listing data on contacts, and depend on lead ponds, round robin routing and speed-to-lead rules. If your business is buying leads at scale, Follow Up Boss earns its price.

Switching guide + migration checklist

Get a practical checklist for moving from Follow Up Boss without losing data quality or team momentum.

Verdict

Follow Up Boss is the better real estate CRM. It connects to the MLS, ingests portal leads, routes them with ponds and round robin, and tracks deals to commission. HelloGrowthCRM has no MLS integration and no IDX site, and we say that plainly. What it has is a full sales engine at $10 to $12 per user with a free plan. Agents who do not live off portal leads often find that is the better trade.

How to evaluate the trade-offs

A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.

In this comparison, the main trade-off is straightforward: Agents and small teams whose leads come from referrals, open homes, social media and their own website forms, not portal feeds. Anyone paying Follow Up Boss prices for a fraction of its features, or wanting quoting and invoicing in the same tool. On the other side, Teams that run on portal and IDX lead volume, need MLS listing data on contacts, and depend on lead ponds, round robin routing and speed-to-lead rules. If your business is buying leads at scale, Follow Up Boss earns its price. Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.

The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.

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Everything you need to move quickly and trust the system you're switching to.

Security & governance

  • SOC 2 Type II report (available under NDA)
  • AES-256 at rest · TLS 1.3 in transit
  • SSO + 2FA on all plans
  • Full audit log on all user actions
  • Hosted on AWS (US regions)
  • GDPR & DPDPA-aligned data handling
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Implementation & support

  • Onboarding included on all paid plans
  • We handle data migration — not you
  • Same-day demo response (business hours)
  • Email + chat support on Professional
  • Dedicated specialist on Growth Engine+
  • 90-day post-onboarding check-in included
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