CRM for construction, EPC & infrastructure teams in Singapore

Contractors need registration with the Building and Construction Authority (BCA), and the specific grade of registration determines which project sizes and public-sector tenders a firm can bid for, so a pipeline should record BCA grade against each contractor account rather than treat all contractors as equally qualified. Public infrastructure work routes through GeBIZ government tenders, which follow a formal submission and evaluation process very different from private commercial construction sales.

Enquiries into public tenders come entirely through GeBIZ rather than WhatsApp or direct outreach, while private commercial projects still rely on referrals and direct contact from developers. Project invoices need a GST registration number shown at the 9% rate. Project and subcontractor data follows PDPA. Year-end budget cycles drive a rush of tender submissions in the final quarter, and Chinese New Year pauses site work for about a week, both worth building into project-timeline and follow-up planning rather than assuming steady year-round activity.

Construction and infrastructure deals take months to close and involve a crowd: owners, architects, PMC consultants, procurement teams and subcontractors. A bid moves through site surveys, BOQ revisions and multiple negotiation rounds — and each revision creates another chance for the deal to stall while nobody follows up. Solar installers and smart-home companies face the same shape of problem at smaller ticket sizes, with site visits and financing added in.

The follow-up burden is heavy because the sales cycle outlasts human memory. A tender shortlist from four months ago, a BOQ promised to a project manager, a milestone payment due next week — if these live in email threads and site engineers' heads, revenue leaks quietly at every stage.

The construction category brings together 7 closely related sub-verticals — from Construction firms, EPC companies, Energy & power generation, through to Building material suppliers. Each one runs on the same HelloGrowthCRM foundation: a visual sales pipeline, a two-way WhatsApp and email inbox, automated follow-up sequences, and role-based dashboards — set up for the way construction teams capture, qualify and convert demand across Singapore.

Instead of bending a generic CRM to fit, every sub-vertical below ships with its own pipeline stages, sample records and KPIs out of the box, so reps can start working real leads on day one. Pick the industry that matches your business from the 7 options above, book a tailored walkthrough, or review Singapore pricing before you commit.