Stop chasing payments. Start keeping clients.
HelloGrowthCRM helps Australian cleaning businesses manage recurring clients, schedule jobs, send SMS reminders and sync invoices with Xero without the spreadsheet chaos.
Quick answer
Does it work for both commercial and residential cleaning businesses?
Product fit
Built around the work after the enquiry
Recurring client records
Accounts, custom fields, tags
Store service frequency, site access notes, last clean date, next due date, contract type, and commercial or residential segments on the customer record.
Quote follow-up automation
Deals pipeline, tasks, sequences
Move new enquiries from quote sent to booked, create owner tasks, and trigger SMS or email nudges when a quote has gone quiet.
Job history and payment context
Lead timeline, invoices, reports
Keep service notes, completed work, invoice status, and lapsed-client reports together so repeat revenue is visible before it leaks.
Recurring residential and commercial cleaning contracts
Quote follow-up for new enquiries
Lapsed client reactivation after missed service cycles
Xero-linked payment visibility per customer
Why this page exists
Teams evaluating a CRM for cleaning companies Australia usually need one place to track recurring jobs, quotes, client communication, and invoice follow-up. HelloGrowthCRM gives residential and commercial cleaning operators a cleaner system than spreadsheets, inboxes, and disconnected scheduling tools.
That matters because repeat revenue depends on remembering the next clean, following up on quiet quotes, and keeping billing connected to the actual service history.
Common search intent
Why teams evaluating CRM for cleaning companies Australia want a simpler system
Client contact details, job history and payments all in separate spreadsheets.
No system to follow up on quotes that went quiet.
Xero has the invoices but nothing tracks whether the client actually responded.
Product features that fit Cleaning Companies work
Use these capabilities to move from enquiry to quote, scheduled work, follow-up, and payment visibility without stitching together separate tools.
Recurring client records
Accounts, custom fields, tags
Store service frequency, site access notes, last clean date, next due date, contract type, and commercial or residential segments on the customer record.
Quote follow-up automation
Deals pipeline, tasks, sequences
Move new enquiries from quote sent to booked, create owner tasks, and trigger SMS or email nudges when a quote has gone quiet.
Job history and payment context
Lead timeline, invoices, reports
Keep service notes, completed work, invoice status, and lapsed-client reports together so repeat revenue is visible before it leaks.
Map your workflow to the CRM instead of rebuilding it in spreadsheets
Connect the tools this team already uses
Keep accounting, SMS, calendars, email, meetings, and payment tools connected to the same customer and job timeline.
Invoice sync
Push cleaning invoices and payment status back to the CRM account so ops can see who still needs a billing follow-up.
Job reminders
Send automated reminders before weekly, fortnightly, or end-of-lease cleans without manual texting from a phone.
Team schedules
Sync job appointments and recurring clean reminders with the calendars your field team already checks.
Lead sources
Connect enquiry forms, cleaning marketplaces, and spreadsheets into the CRM without rebuilding your website stack.
Xero-connected SMS follow-up for recurring cleaning work
Cleaning teams in Australia often need recurring reminders, quote follow-up, and invoice visibility more than a bloated field-service suite. Keep SMS, tasks, client history, and Xero-linked billing in one workflow.
Why Australia teams choose this
See how Xero sync, SMS reminders, ABN-aware records, and follow-up automation fit your workflow in one demo.
How it works
Set up your AU workflow fast
Start with a pipeline built for quotes, repeat work, ABN-linked client records, and service follow-up without a long setup project.
Import contacts and connect Xero
Move clients, prospects, and open jobs from spreadsheets, then connect Xero so invoicing and customer context stay closer together.
Automate reminders and reactivation
Use SMS, email, tasks, and recurring follow-up to keep jobs, quotes, and inactive clients from slipping through the cracks.
Pricing
A$20 per user per month, or A$16 on annual billing
A flat monthly price for recurring client management, scheduling, SMS reminders, and Xero-connected invoicing without enterprise bloat.
Useful next steps
Pricing
See how cleaning teams can start with a simple Australia-ready CRM workflow.
ExploreStart free
Create your account, import your pipeline, and test Xero-connected follow-up with your current workflow.
ExploreAustralia hub
Browse all Australia industry pages built around Xero, SMS reminders, and small-business workflows.
ExploreFrequently asked questions
Recurring revenue leaks quietly when nothing tracks the cycle
A cleaning company's economics are built on recurring work: the weekly office contract, the fortnightly home clean, the quarterly strata job. But recurring revenue only compounds if someone notices when it stops. A residential client skips a fortnight, then another; a commercial site pauses over the holidays and never restarts. In a spreadsheet, those clients look identical to active ones until you audit the whole list — which nobody does during a busy quarter.
A CRM makes the cycle itself visible. Every client record carries a service frequency and a last-clean date, so a lapsed-client report takes seconds instead of an afternoon. New enquiries move through a quote pipeline with automated follow-up, SMS reminders go out before each scheduled clean, and Xero keeps the invoice status attached to the client instead of in a separate tab. The result is not more admin — it is the same admin done once, in one place, by whoever is free to do it.
What this looks like for three Australian cleaning businesses
The commercial contractor
Picture a Sydney CBD office-cleaning business with twenty commercial sites. Each site is an account holding access notes, scope, key contact, and invoice history. Contract renewal dates sit in the pipeline months ahead, so renegotiation starts before the facilities manager starts taking competitor calls.
The residential team
A two-crew residential outfit in Perth runs on weekly and fortnightly regulars. SMS reminders the day before each clean cut no-access visits, and when a client skips two cycles the lapsed-client sequence sends a friendly rebooking nudge before the relationship goes cold.
The end-of-lease specialist
A Brisbane bond-cleaning business lives on property-manager referrals and fast quotes. Enquiries from agencies get logged with the vacate date, quotes go out the same day, and AI lead scoring pushes the jobs with the nearest deadlines to the top of the list.
Five steps to a working system
- Import clients from your spreadsheet with frequency and last-clean date — setup takes 15-30 minutes.
- Tag commercial versus residential so each segment gets its own views and reports.
- Set up the quote pipeline: enquiry, walkthrough booked, quote sent, won, scheduled.
- Turn on pre-clean SMS reminders and the lapsed-client reactivation sequence.
- Connect Xero so every completed job carries its invoice and payment status.
Buyer guidance for cleaning operators
Field-service suites bundle rostering, GPS tracking, and per-booking fees that small teams often pay for without using. If your pain is quotes going quiet, lapsed clients, and invoice chasing — rather than complex crew logistics — a flat-priced CRM with SMS and Xero covers the actual gap.
Specialised carpet and upholstery work has its own workflow on the carpet cleaning CRM page. You can also compare against Jobber or browse all Australian industry workflows before you commit.