Convert every enquiry into an enrolled student — with automated follow-up and fee collection.
Education institutes, coaching centres, and EdTech companies face high enquiry volumes, seasonal admission cycles, and parents who take weeks to decide. The right CRM features help counsellors manage leads at scale, automate nurture sequences, and collect fees without manual follow-up.
Most admission enquiries require 5–8 follow-ups before a decision. Automated multi-channel sequences across WhatsApp, email, and call tasks ensure every parent gets consistent, timely outreach — without counsellors remembering to follow up.
Send batch result announcements, admission deadline reminders, and scholarship alerts to segmented parent lists. Broadcast campaigns during peak admission season convert significantly better than email.
Route enquiries by course interest (JEE vs NEET vs MBA), city, or grade level to the right counsellor automatically. Removes the manual queue that delays first response by hours.
Collect registration fees, course deposits, and EMI instalments via Razorpay or Cashfree directly from the student record. Payment confirmations are instant — no manual bank transfer reconciliation.
Create dynamic segments like 'Appeared for demo class but not enrolled in 7 days' or 'Registered for exam but not paid' — trigger targeted re-engagement automatically.
Track enquiry-to-demo, demo-to-enrolment, and enrolment-to-fee conversion rates by course, source, and counsellor. Identify which ad campaigns produce enrolled students — not just clicks.
Store course FAQs, fee structures, batch schedules, and objection handling scripts so every counsellor gives consistent, accurate answers — especially important with high counsellor turnover.