Capture, score, route, and enrich every lead.
5
Published guides
3
Suggested starting guides
4
Related product areas
Use these guides to move from setup to execution without guessing the next step. Most articles include clear instructions, time estimates, and common fixes.
The Leads & Contacts section is meant to help teams standardize how they configure and operate this part of HelloGrowthCRM. That is especially useful when multiple admins, managers, or onboarding owners need a repeatable reference instead of one-off explanations in chat or meetings.
Because this category connects to 4 related product areas, these guides are best read as part of a broader workflow rather than as isolated feature notes.
Follow practical walkthroughs for the exact task you are trying to complete in this category.
Start with the suggested guides below if you are new to this workflow or rolling it out for a team.
Review related features and contact support if the guide does not match your setup or edge case.
These are the fastest entry points into the Leads & Contacts section.
CSV import is the universal way to migrate leads into HelloGrowthCRM — up to 50,000 rows per import with smart field mapping, real-time dedupe, and optional routing on import.
Lead scoring tells reps which leads to call first. HelloGrowthCRM supports rule-based and AI scoring. Most teams start with rules and layer in AI once they have 200+ closed-won deals.
Lead routing is the rule engine that auto-assigns every new lead to the right rep — by territory, source, score, language, or any combination.
Browse every published article below. Open the one that best matches your current task, setup issue, or workflow question.
CSV import is the universal way to migrate leads into HelloGrowthCRM — up to 50,000 rows per import with smart field mapping, real-time dedupe, and optional routing on import.
Lead scoring tells reps which leads to call first. HelloGrowthCRM supports rule-based and AI scoring. Most teams start with rules and layer in AI once they have 200+ closed-won deals.
Lead routing is the rule engine that auto-assigns every new lead to the right rep — by territory, source, score, language, or any combination.
HelloGrowthCRM detects duplicates with fuzzy matching across email, phone, name, and company — and merges them while preserving every note, email, call, and timeline event.
Apollo enrichment fills in the blanks on every lead — company size, revenue, industry, tech stack, verified emails, and direct dial phones — pulling from Apollo's database of 275M+ contacts.
Read with a concrete task in mind rather than browsing front to back. Each article opens with what you will need and how long it takes, so you can judge in ten seconds whether it matches your situation. Where a step depends on a choice made elsewhere — pipeline stages, lead fields, user roles — the article links back to the prerequisite guide instead of repeating it.
If you are rolling this area out to a whole team, do the configuration yourself first, then share the relevant article links in your team chat as the reference for reps. That keeps everyone executing the same way and gives new joiners a self-serve path during onboarding. Anything the guides do not cover for your edge case is worth a quick message to support before you improvise a workaround.
If this section does not fully cover your workflow, contact our team for setup help, onboarding support, or guidance on the best way to configure this area in HelloGrowthCRM.