Two-way texting, bulk SMS, and automated drip sequences — triggered by lead activity and logged against every record. No separate texting tool. From $10/user/mo. Free plan available.
Free plan · Paid from $10/user/mo · SOC 2 Type II
SMS gets a 90%+ open rate, but only when it is fast, personal, and tied to the pipeline. Bolt-on texting tools break that link — and the follow-up with it.
Texts the CRM never sees
Reps text from personal phones or a standalone app, so messages never reach the lead record and managers lose all visibility.
Follow-up depends on memory
Without triggered sequences, the second and third touch never happen. Most leads go cold after the first message.
Slow inbound response
Replies land in someone's private inbox. With no shared queue, hot inbound texts sit unanswered for hours.
No view of what works
Separate tools can't tie reply rates to pipeline, so you can't tell which message actually moved a deal forward.
Set the triggers once, personalize with merge fields, and let every reply flow back into the pipeline.
Filter leads by score, stage, or source and drop them into a sequence. Merge fields personalize each text so it never reads like a blast.
Texts fire on new lead, stage change, no-show, or inactivity timers — so the right message goes out at the right moment, automatically.
Inbound replies route to a shared team inbox with ownership rules. Sequences auto-pause when a lead responds so a human takes over.
Every message attaches to the lead and deal timeline, and analytics tie reply and opt-out rates back to pipeline movement.
Texting is built in, not bolted on — so every channel shares the same lead record, the same automation, and the same reporting.
Send and receive SMS from the lead record. Replies route to a shared inbox with ownership rules.
Text a filtered segment in one send, personalized with merge fields and opt-out handling.
Multi-step SMS journeys triggered by stage, timer, or form — auto-stop on reply or conversion.
Reusable, on-brand message templates with variables. Reps stay fast and consistent.
Every SMS thread visible to the team with assignment, so no inbound text goes unanswered.
Fire texts on new lead, no-show, post-demo, or inactivity — without a rep lifting a finger.
Track delivery, reply, and opt-out rates per sequence to see what actually moves deals.
Every message attached to the contact timeline next to calls, email, and WhatsApp.
Standalone texting apps don't see your pipeline, and CRM add-ons gate texting behind higher tiers. HelloGrowthCRM bundles two-way SMS, drip sequences, the power dialer, and WhatsApp at $10/user/month — free plan for 1 user (200 leads).
| HelloGrowthCRM | Standalone SMS tool | CRM add-on | |
|---|---|---|---|
| Starting price | $10/user/mo | $29–$99/mo + CRM | Per-tier add-on |
| CRM built in | Yes | No | Yes |
| Two-way texting | Yes | Yes | Higher tiers |
| Drip sequences | Yes | Limited | Higher tiers |
| Built-in power dialer | Yes | No | Add-on |
| Native WhatsApp | Yes | No | Rare |
| Free plan | Yes (1 user) | Rare | No |
SMS automation lets you send and receive text messages directly from the CRM and trigger them automatically based on lead activity — a new inbound lead, a stage change, an inactivity timer, or a form submission. Every message stays attached to the lead record alongside calls and email, so the full conversation is in one place.
Yes. You can send one-to-many broadcast SMS to a filtered segment, or build multi-step drip sequences that fire on schedule or on triggers. Messages personalize with merge fields and stop automatically when a lead replies or converts.
Yes. Replies land in a shared team inbox so any rep can pick up the conversation, with ownership and assignment rules. The full thread — inbound and outbound — is logged on the lead and deal timeline.
US business texting runs over 10DLC (10-digit long codes), which require brand and campaign registration with the carriers. HelloGrowthCRM is built for 10DLC-based business texting; our onboarding team walks you through the registration steps so your campaigns send reliably.
SMS is built into the platform on paid plans from $10/user/month — you do not need a separate texting tool bolted onto your CRM. Carrier message fees apply as usual for any SMS provider. The free plan includes core CRM features for up to 200 leads.
Yes. HelloGrowthCRM coordinates SMS with the built-in power dialer, email automation, and native WhatsApp so a single follow-up sequence can move across channels — all logged against the same lead record.
Two-way SMS, drip sequences, power dialer, and WhatsApp — all at $10/user/mo. Free plan available. No credit card required to start.
Power Dialer USA
Auto-dial, record, and transcribe every call inside the CRM.
Learn moreWhatsApp CRM USA
Native WhatsApp messaging, templates, and automation.
Learn moreFollow-Up Sequences
Multi-channel cadences across SMS, email, and calls.
Learn moreUSA Pricing
Free plan + $10/user/mo Growth in USD. No annual lock-in.
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