AI CRM suite
Revenue intelligence platform
Keep Gong, Add the CRM: HelloGrowthCRM vs Gong
Last verified against Gong's own pricing and product pages.
Quick verdict
Should you switch from Gong to HelloGrowthCRM?
Decide on evidence.
- Step 1
List must-haves
Pipeline, WhatsApp, calling, reports
- Step 2
Price your team
Cost per user at your real team size
- Step 3
Trial with real leads
A week of genuine follow-up
- Step 4
Check the extras
AI, automation and integrations you need
- Step 5
Plan the move
Export, import and go live
HelloGrowthCRM's free plan lets you run step 3 on real leads before paying.
Who should choose which
Sales teams that want pipeline, goals, forecasting, a dialer and email sequences in one CRM without buying separate modules. HelloGrowthCRM includes them, plus a shared inbox, quotes and invoices, a help desk and AI call summaries, for $12 per user per month.
Revenue teams whose coaching and deal reviews run on recorded conversations: a notetaker in every video meeting, transcripts, AI deal monitoring and win-loss analysis across thousands of calls, plus enterprise security, SSO and HIPAA mapping in Gong's compliance reports. HelloGrowthCRM is not HIPAA compliant and does not record video meetings.
What Gong is, and where a CRM fits
Gong is a revenue intelligence platform. It records calls and video meetings, transcribes and analyses them, and runs AI agents for briefings, deal monitoring, forecasting and coaching over that data. Gong Engage adds sequences and a dialer, Gong Forecast adds goals and forecasting, and Gong Enable adds enablement. Gong is sold by quote (checked 2026-10-28).
HelloGrowthCRM is an AI CRM suite. Leads, accounts and deals live on one record with a pipeline, goals and forecasting. Reps call from the browser with AI summaries on the record, follow up with email sequences and cadences, and send quotes and invoices; support tickets and a knowledge base sit next to the customer.
The tables on this page show both columns as of 2026-10-28. "Not listed" means Gong's own pages do not list the capability, and a module name such as Gong Engage means it is sold as that module.
To decide, separate listening from doing. If your managers coach from recorded conversations, keep Gong. If the pipeline, follow-up and quotes are scattered across tools, that is the CRM's job.
The 10 differences that decide it
What buyers comparing Gong ask about most. Each Gong cell links to Gong's own page.
| What you need | Why it matters | HelloGrowthCRM | Gong |
|---|---|---|---|
| Sales goals and targets | Each rep sees their target and progress against it. | Included (Growth plan) | Gong Forecast and aboveSource, checked 2026-10-28 |
| Quotes from the deal | Pricing goes out in minutes, without copying data into another tool. | Included (Growth plan) | Not availableSource, checked 2026-10-28 |
| Invoices | Bill the customer from the same record that won the deal. | Included (Growth plan) | Not availableSource, checked 2026-10-28 |
| Call leads from the CRM | Reps dial in one click and every call lands on the lead's timeline. | Included (Growth plan) | Gong Engage and aboveSource, checked 2026-10-28 |
| Automatic follow-up emails | Leads get chased on schedule and the sequence stops when they reply. | Included (Growth plan) | Gong Engage and aboveSource, checked 2026-10-28 |
| Sales forecast | Know what is likely to close this month before the month ends. | Included (Growth plan) | Gong Forecast and aboveSource, checked 2026-10-28 |
| Support tickets | Customer issues get an owner, a status and a history. | Included (Growth plan) | Not availableSource, checked 2026-10-28 |
| AI meeting notes | Meetings are recorded and summarised without anyone taking notes. | Not available | IncludedSource, checked 2026-10-28 |
| Call transcripts | Every word of a recorded call can be searched later. | Coming soon | IncludedSource, checked 2026-10-28 |
| HIPAA compliance | Protected health information needs a vendor that signs a BAA. | Not available | LimitedSource, checked 2026-10-28 |
What HelloGrowthCRM includes for teams comparing Gong
Included in Growth. Each card says what the feature does not do yet.
Email sequences
Multi-step follow-up that stops when the lead replies, triggered by stage changes.
Power dialer
Dialing sessions that call down a list, with recording and the call outcome logged on the lead.
Limit: Parallel (multi-line) dialing is not offered.
AI voice agents
AI agents that place and answer calls and run scheduled call campaigns, with results on the lead.
Limit: Voice and language coverage varies; test your accent and language on a call first.
AI lead scoring
Ranks every lead from engagement, source and past conversions so reps call the likeliest buyers first.
Prospecting and lead finder
Search a business database, approve the prospects you want and add them to the pipeline.
Limit: Searches count against plan caps.
Quotes, proposals and invoices
Quotes built from the deal, turned into invoices, plus recurring invoices and AI-drafted proposals.
Limit: Card payments run through a payment provider you connect.
Scheduler and booking pages
Branded booking pages with one-to-one, round-robin and collective meeting types, routing forms and reminders.
Limit: Two-way free/busy sync with outside calendars is not confirmed yet.
Report builder
About 24 lead and pipeline reports by stage, source, rep, team and channel, saved and exported.
Limit: Scheduled, emailed reports are coming soon.
What it costs for 5, 10 and 25 users
Gong publishes no prices: its pricing page says licences are priced per user, with a platform fee based on the number of users, and Engage, Forecast and Enable are sold as modules (gong.io/pricing, checked 2026-10-28). Ask Gong for the per-user and platform figures and compare them with HelloGrowthCRM seats.
Price it yourself
- Ask Gong for a written quote for your team size, including any usage, AI or channel charges.
- Add the one-time fees: onboarding, migration and number setup.
- Multiply HelloGrowthCRM's $12 per user per month by your users and by 12: 5 users is $720, 10 users $1,440 and 25 users $3,600 a year.
- Compare the two totals for the features you will actually use.
Why teams look past Gong
Teams look at HelloGrowthCRM next to Gong for three reasons.
The first is modules. Gong sells sequences and the dialer in Gong Engage, and goals and forecasting in Gong Forecast (Gong product pages, checked 2026-10-28). HelloGrowthCRM includes them in Growth.
The second is the CRM itself. Gong syncs to Salesforce and HubSpot, so its customers still buy a CRM. Gong's pages list no quotes, invoices or help desk (checked 2026-10-28); HelloGrowthCRM includes all three.
The third is price visibility. Gong quotes per user plus a platform fee (Gong pricing, checked 2026-10-28). HelloGrowthCRM is one listed price per user.
Where Gong is stronger
- Recording, transcribing and analysing calls and video meetings across tools; HelloGrowthCRM has no meeting notetaker.
- AI agents over conversation data: deal monitoring, win-loss themes and coaching at enterprise scale.
- Stored transcripts of recorded calls; stored transcription is coming soon in HelloGrowthCRM.
- Compliance reporting mapped to HIPAA; HelloGrowthCRM is not HIPAA compliant.
Full capability comparison
48 capabilities in 12 groups. Open a group to see every row.
Records and pipeline (2)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Multi-language interface | Included (Growth plan) | Included |
| Account health badge | Included (Growth plan) | Beta |
Lead capture (2)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Contact and company enrichment | Via integration | Included |
| Apollo enrichment | Via integration | Via integration |
Calling and messaging (4)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Email sequences | Included (Growth plan) | Gong Engage and above |
| Click-to-call dialer | Included (Growth plan) | Gong Engage and above |
| Transcription of recorded calls | Coming soon | Included |
| Power dialer | Included (Growth plan) | Via integration |
AI (11)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| AI assistant chat over CRM data | Included (Growth plan) | Included |
| Churn and conversion prediction | Included (Growth plan) | Limited |
| AI deal health monitoring | Included (Growth plan) | Included |
| AI sales forecasting with close probability | Included (Growth plan) | Gong Forecast and above |
| AI win/loss analysis | Included (Growth plan) | Included |
| AI call summaries | Included (Growth plan) | Included |
| Live call coaching | Included (Growth plan) | Limited |
| Conversation intelligence | Included (Growth plan) | Included |
| AI meeting notetaker bot | Not available | Included |
| Multiple prebuilt AI agents | Included (Growth plan) | Included |
| Assistant record actions | Included (Growth plan) | Included |
Automation (4)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Cadences and sequences | Included (Growth plan) | Gong Engage and above |
| Zapier | Via integration | Via integration |
| Public REST API | Included (Growth plan) | Included |
| Multi-channel cadence steps | Included (Growth plan) | Gong Engage and above |
Sales execution (7)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Kanban deal board | Included (Growth plan) | Included |
| Pipeline forecasting | Included (Growth plan) | Gong Forecast and above |
| Sales goals and quotas | Included (Growth plan) | Gong Forecast and above |
| Zoom meetings | Via integration | Via integration |
| Daily run queue | Included (Growth plan) | Gong Engage and above |
| Rep daily view | Included (Growth plan) | Gong Engage and above |
| Stale-deal detection | Included (Growth plan) | Included |
Quotes, invoices and payments (3)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Quotes | Included (Growth plan) | Not available |
| Proposals | Included (Growth plan) | Not available |
| Invoicing | Included (Growth plan) | Not available |
Tasks and operations (1)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Task boards (kanban) | Included (Growth plan) | Not available |
Support and customer success (3)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Customer portal | Included (Growth plan) | Not available |
| Support ticketing | Included (Growth plan) | Not available |
| Knowledge base | Included (Growth plan) | Limited |
Reporting (3)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Win/loss report | Included (Growth plan) | Included |
| Call analytics | Included (Growth plan) | Included |
| BI tool connection | Via integration | Via integration |
Security and admin (7)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Roles and permissions | Included (Growth plan) | Included |
| Audit log | Included (Growth plan) | Included |
| Single sign-on (SAML/OIDC) | Included (Growth plan) | Included |
| SOC 2 certification | Included (Growth plan) | Included |
| HIPAA compliance | Not available | Limited |
| GDPR and CCPA tooling | Included (Growth plan) | Included |
| Data residency choice | Included (Growth plan) | Included |
Mobile (1)
| Capability | HelloGrowthCRM | Gong |
|---|---|---|
| Native iOS and Android apps | Included (Growth plan) | Included |
Sources for the Gong column (48)
Each Gong cell is checked against Gong's own documentation or pricing page. A cell that has not been re-checked within 120 days is removed from the table rather than shown out of date.
- Multi-language interface: help.gong.io/docs/what-languages-are-supported-in-gong · checked 2026-10-28
- Account health badge: gong.io/de/platform/mission-andromeda · checked 2026-10-28
- Contact and company enrichment: gong.io/press/new-revenue-ai-innovation-celebrate-26 · checked 2026-10-28
- Apollo enrichment: gong.io/press/new-revenue-ai-innovation-celebrate-26 · checked 2026-10-28
- Email sequences: gong.io/engage/ · checked 2026-10-28
- Click-to-call dialer: gong.io/engage/ · checked 2026-10-28
- Transcription of recorded calls: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Power dialer: gong.io/engage/ · checked 2026-10-28
- AI assistant chat over CRM data: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Churn and conversion prediction: gong.io/forecast/ · checked 2026-10-28
- AI deal health monitoring: gong.io/forecast/ · checked 2026-10-28
- AI sales forecasting with close probability: gong.io/forecast/ · checked 2026-10-28
- AI win/loss analysis: gong.io/forecast/ · checked 2026-10-28
- AI call summaries: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Live call coaching: gong.io/press/gong-launches-mission-andromeda-expanding-its-revenue-ai-os-to-enablement-and-account-management · checked 2026-10-28
- Conversation intelligence: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- AI meeting notetaker bot: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Multiple prebuilt AI agents: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Assistant record actions: help.gong.io/docs/understanding-ai-agents · checked 2026-10-28
- Cadences and sequences: gong.io/engage/ · checked 2026-10-28
- Zapier: collective.gong.io/ · checked 2026-10-28
- Public REST API: help.gong.io/docs/summary-of-security-features · checked 2026-10-28
- Multi-channel cadence steps: gong.io/engage/ · checked 2026-10-28
- Kanban deal board: gong.io/forecast/ · checked 2026-10-28
- Pipeline forecasting: gong.io/forecast/ · checked 2026-10-28
- Sales goals and quotas: gong.io/forecast/ · checked 2026-10-28
- Zoom meetings: collective.gong.io/ · checked 2026-10-28
- Daily run queue: gong.io/engage/ · checked 2026-10-28
- Rep daily view: gong.io/engage/ · checked 2026-10-28
- Stale-deal detection: gong.io/forecast/ · checked 2026-10-28
- Quotes: gong.io/pricing/ · checked 2026-10-28
- Proposals: gong.io/pricing/ · checked 2026-10-28
- Invoicing: gong.io/pricing/ · checked 2026-10-28
- Task boards (kanban): gong.io/pricing/ · checked 2026-10-28
- Customer portal: gong.io/pricing/ · checked 2026-10-28
- Support ticketing: gong.io/pricing/ · checked 2026-10-28
- Knowledge base: gong.io/press/gong-launches-mission-andromeda-expanding-its-revenue-ai-os-to-enablement-and-account-management · checked 2026-10-28
- Win/loss report: gong.io/forecast/ · checked 2026-10-28
- Call analytics: gong.io/ · checked 2026-10-28
- BI tool connection: collective.gong.io/ · checked 2026-10-28
- Roles and permissions: help.gong.io/docs/summary-of-security-features · checked 2026-10-28
- Audit log: help.gong.io/docs/summary-of-security-features · checked 2026-10-28
- Single sign-on (SAML/OIDC): help.gong.io/docs/summary-of-security-features · checked 2026-10-28
- SOC 2 certification: help.gong.io/docs/review-gong-compliance-certifications-and-attestations · checked 2026-10-28
- HIPAA compliance: help.gong.io/docs/review-gong-compliance-certifications-and-attestations · checked 2026-10-28
- GDPR and CCPA tooling: help.gong.io/docs/summary-of-security-features · checked 2026-10-28
- Data residency choice: help.gong.io/docs/faqs-for-security-privacy-and-compliance · checked 2026-10-28
- Native iOS and Android apps: gong.io/engage/ · checked 2026-10-28
Switch from Gong in 4 steps
- Export your contacts, accounts and open deals to CSV from the CRM Gong syncs with.
- Import them into HelloGrowthCRM and map each column on the import screen.
- Set up pipeline stages, sales goals, calling and a follow-up sequence.
- Keep Gong for recording and coaching and run both for a week before you move pipeline work into HelloGrowthCRM.
Your data
Gong's recordings and transcripts stay in Gong; contacts and deals come into HelloGrowthCRM as CSV.
Contract
Gong sells on quoted contracts, so check your term before you change modules. HelloGrowthCRM is $12 per user per month on the Growth plan.
Learning curve
A guided setup wizard creates the pipeline, stages and fields; you can keep your current stage names.
Get the switching checklist by email
Verdict
Gong is a revenue intelligence platform for mid-market and enterprise revenue teams; HelloGrowthCRM is an AI CRM suite. Choose Gong to record and analyse calls and video meetings, coach reps from them and run AI agents over that conversation data. Choose HelloGrowthCRM, on the Growth plan, for the system of record around it: pipeline, goals, forecasting, calling, sequences, quotes and support. HelloGrowthCRM has no meeting notetaker, so many teams keep Gong.
Want to see the difference?
See how HelloGrowthCRM compares to Gong on your own pipeline.
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Security and migration, handled
Everything you need to move quickly and trust the system you're switching to.
Security & governance
- SOC 2 Type II report (available under NDA)
- AES-256 at rest · TLS 1.3 in transit
- SSO and 2FA support
- Full audit log on all user actions
- Hosted on AWS (US regions)
- GDPR & DPDPA-aligned data handling
Implementation & support
- Onboarding included in Growth
- We handle data migration — not you
- Same-day demo response (business hours)
- Email + chat support on Growth
- Dedicated specialist on Growth Engine+
- 90-day post-onboarding check-in included
Take the next step
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Prefer email? Write to sales@hellogrowthcrm.com