Manage enquiries, appointments, job work, quotes, invoices, and repeat customer follow-up in one CRM built for service-led local businesses.
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Enquiry to appointment booking workflow
Job dispatch and completion tracking
Quote, invoice, and payment follow-up
Repeat service reminders and customer retention
8 free tools handpicked for your industry — no sign-up required.
8 integrations available for your industry — connect the tools you already use.
“We stopped juggling WhatsApp chats, notebooks, and invoice files. Now every enquiry, appointment, and payment follow-up is visible in one place.”
John Doe
Operations Manager · Meru Local Services
A local service business — salon, AC repair, pest control, tuition, deep cleaning — lives and dies by enquiry response speed. Someone searching “AC service near me” on Google or JustDial calls three providers and books the first one who answers properly. If your enquiries land on a personal mobile, in missed-call lists, and in the shop WhatsApp, a good chunk never get a callback at all. HelloGrowthCRM pulls JustDial and IndiaMART leads in automatically, logs every dialer call and WhatsApp message, and creates a follow-up task the moment an enquiry arrives. The owner can open one screen and see today’s new enquiries, who has been called, who asked for a price and went quiet, and which staff member each enquiry belongs to — instead of asking around the counter at closing time.
Every empty slot is revenue you already earned and then lost. Customers do not ignore appointments out of malice — they forget, and an SMS from an unknown number does not remind them. HelloGrowthCRM sends booking confirmations and reminders on WhatsApp, where Indian customers actually look: a confirmation when the slot is booked, a reminder the evening before, and a nudge an hour ahead. If the customer replies to reschedule, the conversation is right there in the record. After the job, the same channel drives repeat business — a salon can remind clients when their next haircut is due, a repair team can schedule the annual AC service nudge before summer, a tutor can follow up before the next term’s enrolment.
JustDial & IndiaMART capture
Marketplace enquiries land in the CRM automatically with the caller's details — no manual copying from the app.
WhatsApp appointment reminders
Confirmations, evening-before reminders, and one-hour nudges go out automatically to cut empty slots.
Quote-to-payment tracking
Quotes, job status, bills, and pending payments stay on the customer record with due-date reminders.
Repeat-service nudges
Schedule recurring follow-ups — next salon visit, annual AC service, term renewals — per customer automatically.
Local service teams have tried CRMs before and abandoned them — too many fields, too much training, built for software companies rather than a five-person shop. HelloGrowthCRM keeps the daily flow to what the front desk actually does: see the enquiry, call from the built-in dialer, message on WhatsApp, book the slot, mark the job done, chase the payment. The free plan includes WhatsApp and the dialer with no credit card, and paid plans are Rs.899 per user per month — less than one recovered no-show pays for. Compare plans or browse the feature tour.