All-in-one AI CRM
Competitor CRM
HelloGrowthCRM vs EngageBay
See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.
AI included
Every plan
One price
No add-ons
Built-in dialer
Click to call
WhatsApp CRM
Native inbox
Quick answer
Is HelloGrowthCRM a good EngageBay alternative?
- AI lead scoring included on every paid plan
- Built-in dialer and native WhatsApp inbox — no add-ons
- One transparent price instead of stacked feature tiers
Which is more affordable?
EngageBay splits pricing across four products. All-in-One Basic is $14.99 per user per month on monthly billing (as of July 2026), $13.79 yearly and $12.74 biennial, capped at 500 contacts. Growth is $64.99 monthly, $59.79 yearly and $55.24 biennial at 5,000 contacts. Pro is $119.99 monthly, $110.39 yearly and $101.99 biennial at 50,000 contacts. Buying only the CRM & Sales Bay is cheaper: Basic $12.99, Growth $49.99 and Pro $79.99 per user per month on monthly billing, with 500, 20,000 and 30,000 contacts. Marketing Bay uses the same seat prices with tighter caps of 500, 3,000 and 10,000 contacts. Service Bay is free. The free plan covers 250 contacts for up to 15 members. Two meters run at once, seats and contacts, so a five-person team on Growth pays five seat prices while sharing one contact allowance. HelloGrowthCRM is $12 per user per month, $10 on annual billing, or ₹899 per user per month in India with INR billing and GST-compliant invoices, plus a Free Forever plan. Pricing scales on seats only. The gap widens in the middle. EngageBay's auto dialer sits on Sales Bay Pro, and SMS and WhatsApp run through outside providers that invoice separately. HelloGrowthCRM includes the dialer, SMS and Meta Cloud API WhatsApp on every plan, so the quoted seat price is closer to the real bill.
Switch from EngageBay
HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.
Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from EngageBay every week.
Why teams switch to HelloGrowthCRM
Teams switch when the bill and the calling stop matching the work. EngageBay charges per seat and per contact tier, so growing a list from 5,000 to 50,000 contacts on All-in-One moves every seat from $64.99 to $119.99 per month on monthly billing. Calling is the other pinch: the auto dialer arrives on Sales Bay Pro at $79.99 per user per month, Basic ships 15 calling credits, and calls, SMS and WhatsApp route through providers like Twilio, Aircall or Gupshup that invoice you separately. HelloGrowthCRM puts click-to-call, auto-dialer, call recording, automatic logging, AI call summaries, SMS and official Meta Cloud API WhatsApp on every plan at $12 per user per month, $10 annually. Quotes, invoices and payment collection are native. Setup takes minutes and CSV migration is free and guided.
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Where EngageBay fits in the 2026 CRM market
EngageBay sells itself as an affordable HubSpot alternative, and structurally that is what it is: marketing automation, a CRM with sales pipeline, and a help desk with live chat, sold as separate bays or as an All-in-One suite. Marketing Bay covers email campaigns, landing pages, web pop-ups, A/B testing and push notifications. CRM & Sales Bay covers contacts, deals, tasks, proposals and calling. Service Bay is free forever. The pitch to a small business is one login and one bill instead of three separate subscriptions.
For a lot of small businesses that pitch lands, and the ratings back it up. EngageBay holds around 4.7 on Capterra from roughly 908 reviews and around 4.6 on G2 from roughly 678 reviews as of July 2026, which is a large and consistent body of feedback. The free plan is unusually capable, giving up to 15 members email marketing, sequences, landing pages, CRM, live chat and help desk at 250 contacts. If you genuinely need marketing automation and support ticketing beside your pipeline, EngageBay covers ground HelloGrowthCRM does not.
The cost of that breadth shows up in two places. First, pricing runs on seats and contact tiers together, so list growth raises the price of every seat: All-in-One goes from $64.99 to $119.99 per user per month on monthly billing between the 5,000 and 50,000 contact tiers. Second, the sales-calling side is shallower than the marketing side. The auto dialer sits on Pro, Basic ships 15 calling credits, and calls, SMS and WhatsApp route through Twilio, Gupshup, Aircall or similar, each with its own contract and bill.
So the decision comes down to the shape of your work. If most of your revenue starts with a campaign and ends with a support ticket, EngageBay's suite is good value and the free tier is a fair place to test it. If most of your revenue starts with a phone call and ends with an invoice, you want dialling, messaging, quoting and billing inside the seat price rather than assembled from tiers and partners. That is the case HelloGrowthCRM makes: $12 per user per month, $10 annually, with the dialer, messaging and AI on every plan.
Side-by-side breakdown
Price transparency
Clear pricing on plans and limits
Support quality
Response workflow and onboarding help
Automation depth
Native workflow + channel orchestration
Feature comparison
| Feature | ✦ HelloGrowthCRM | EngageBay |
|---|---|---|
| Starting price | $12/user/month, $10 on annual billing | All-in-One Basic $14.99/user/month monthly, $13.79 yearly, $12.74 biennial (EngageBay pricing page, July 2026) |
| Top published plan price | $12/user/month, $10 on annual billing, on every plan | All-in-One Pro $119.99/user/month monthly, $101.99 biennial |
| How pricing scales | Per user only | Per user and per contact tier: 500 contacts on Basic, 5,000 on Growth, 50,000 on Pro for All-in-One |
| Free plan | Free Forever plan, no credit card required | Free plan for teams up to 15 members, capped at 250 contacts |
| Built-in dialer | Click-to-call, auto-dialer, recording and automatic logging on every plan | Auto dialer on Sales Bay Pro ($79.99/user/month monthly); Basic includes 15 calling credits; calling runs through a connected provider such as Twilio, JustCall, Aircall or RingCentral |
| Native SMS | Included on every plan | Sent through connected providers such as Twilio, BulkSMS or Exotel, billed separately |
| Native WhatsApp | Official Meta Cloud API, included on every plan | Listed in the integrations directory via Twilio or Gupshup |
| AI call summaries | On every plan | Not published as a feature |
| Other AI in 2026 | AI lead scoring, AI email composer and 12 agentic AI agents on every plan | AI chatbot trained on your own knowledge base, AI email marketing and predictive lead scoring; predictive lead scoring starts on Basic |
| Email sequences | From the first paid plan | Sequences and autoresponders available from the free plan |
| Marketing tooling | Sales-focused: dialer, pipeline, quotes and invoices | Landing page builder, web pop-ups, A/B testing, social suite and push notifications |
| Help desk and live chat | Not part of the product | Service Bay is free forever, with help desk and live chat |
| Quotes and invoices | Native quotes, invoices and payment collection on every plan | Proposals from the Growth plan; billing handled through connected tools such as Xero, QuickBooks or Stripe |
| Integrations | 259+ integrations plus Zapier, including IndiaMART, JustDial, Razorpay, Tally and Xero | Claims 500+ tools including Zapier, Make, Shopify, Xero, QuickBooks and Stripe |
| India billing | ₹899/user/month with INR billing and GST-compliant invoices | Published in USD only |
| Security | SOC 2 Type II examination completed | No SOC 2 or ISO attestation published on the EngageBay site as of July 2026 |
Who should choose what?
Choose HelloGrowthCRM if your team's day is calls, follow-ups and closing deals. You get the dialer, call recording, AI call summaries, SMS and Meta Cloud API WhatsApp on every plan, plus native quotes and invoices, at one per-seat price with no contact tier to outgrow.
Start freeChoose EngageBay if you need marketing and support in the same tool as your CRM. It has a landing page builder, web pop-ups, A/B testing, a social suite and push notifications, plus a free help desk and live chat, which HelloGrowthCRM does not replace. Its free plan is usable at 250 contacts for up to 15 members, and it holds around 4.7 on Capterra from roughly 908 reviews (July 2026).
Switching guide + migration checklist
Get a practical checklist for moving from EngageBay without losing data quality or team momentum.
Verdict
EngageBay gives you marketing, sales and service in one login for far less than HubSpot, and the free plan is unusually generous at 250 contacts for up to 15 members. The trade-offs are contact tiers that raise the price of every seat as your list grows, an auto dialer gated to Pro, and SMS and WhatsApp that depend on outside providers with their own bills. If your priority is a sales team that calls and closes, HelloGrowthCRM is the cheaper and more direct fit.
How to evaluate the trade-offs
A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.
In this comparison, the main trade-off is straightforward: Choose HelloGrowthCRM if your team's day is calls, follow-ups and closing deals. You get the dialer, call recording, AI call summaries, SMS and Meta Cloud API WhatsApp on every plan, plus native quotes and invoices, at one per-seat price with no contact tier to outgrow. On the other side, Choose EngageBay if you need marketing and support in the same tool as your CRM. It has a landing page builder, web pop-ups, A/B testing, a social suite and push notifications, plus a free help desk and live chat, which HelloGrowthCRM does not replace. Its free plan is usable at 250 contacts for up to 15 members, and it holds around 4.7 on Capterra from roughly 908 reviews (July 2026). Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.
The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.
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Security and migration, handled
Everything you need to move quickly and trust the system you're switching to.
Security & governance
- SOC 2 Type II report (available under NDA)
- AES-256 at rest · TLS 1.3 in transit
- SSO + 2FA on all plans
- Full audit log on all user actions
- Hosted on AWS (US regions)
- GDPR & DPDPA-aligned data handling
Implementation & support
- Onboarding included on all paid plans
- We handle data migration — not you
- Same-day demo response (business hours)
- Email + chat support on Professional
- Dedicated specialist on Growth Engine+
- 90-day post-onboarding check-in included
Take the next step
Free Forever • No Credit Card Required
Prefer email? Write to sales@hellogrowthcrm.com