All-in-one AI CRM
Competitor CRM
See how HelloGrowthCRM bundles dialer, AI scoring, WhatsApp & sequences at one price — compare features, pricing, and fit for your team.
AI included
Every plan
One price
No add-ons
Built-in dialer
Click to call
WhatsApp CRM
Native inbox
Trengo's pricing is team-based starting at €695/mo for up to 20 users — roughly ₹65,000/mo at current exchange rates. That is more than 14× the cost of HelloGrowthCRM's Growth plan for the same 20-person team (₹4,495/mo). More importantly, Trengo is a customer support and omnichannel inbox tool — not a sales CRM. It has no deal pipeline, no AI lead scoring, and no built-in dialer. Teams that choose Trengo for sales operations still need to pay for a separate CRM and dialer. For Indian B2B sales teams, HelloGrowthCRM covers every channel Trengo covers (WhatsApp, live chat, email) plus the sales pipeline and dialer that Trengo lacks — at a fraction of the cost.
HelloGrowthCRM bundles AI lead scoring, a built-in dialer, WhatsApp, and email sequences in one plan—no separate add-ons for core sales workflows. Use the pricing snapshot and feature table above to compare total cost, then start a free account to move your pipeline without losing momentum.
Teams that switch usually want fewer tools to bill, faster follow-up from one inbox, and clearer forecasting. If that matches your goals, book a demo or migrate on your timeline—we help teams consolidate from Trengo every week.
Indian teams switch from Trengo when the EUR pricing becomes unmanageable at current exchange rates, when they need a CRM pipeline that Trengo does not provide, or when support-focused tooling does not serve their outbound sales motion.
Experience how HelloGrowthCRM compares to Trengo in action. Start free — no credit card.
Price transparency
Clear pricing on plans and limits
Support quality
Response workflow and onboarding help
Automation depth
Native workflow + channel orchestration
| Feature | ✦ HelloGrowthCRM | Trengo |
|---|---|---|
| Pricing | ₹899/user/mo — INR, transparent | €695/mo for 20 users (~₹65,000/mo) — team-based, EUR only |
| Built-in CRM pipeline | Yes — full Kanban + deal stages + forecasting | No — customer support inbox, not a sales CRM |
| Built-in sales dialer | Yes — included in Growth plan | No |
| AI lead scoring | Yes — included | No |
| Email marketing automation | Yes — drip sequences included | Email channel available; no outbound marketing sequences |
| WhatsApp channel | Yes — native BSP integration | Yes — WhatsApp Business API |
| Instagram / Facebook DM | Via integrations | Yes — omnichannel inbox |
| Live chat widget | Yes — web chat assistant included | Yes — core feature |
| No-code chatbot / Flowbot | Yes | Yes — Flowbot builder |
| INR pricing / UPI payment | Yes | No — EUR only |
| GST-compliant invoices | Yes | No |
| Free plan | Yes — 200 leads, no CC | No — 14-day trial only |
| India support hours | Mon–Sat 10am–7pm IST | European business hours (CET) |
| GDPR compliance | Yes — DPA available | Yes — EU-native, GDPR-first |
| Security certifications | SOC 2 Type II, HIPAA, CCPA | ISO 27001 |
Indian B2B sales teams needing a complete sales platform — WhatsApp, pipeline, dialer, email, AI — at transparent INR pricing with India support.
Start freeEuropean customer support teams needing a GDPR-native omnichannel inbox that consolidates WhatsApp, email, Instagram, and social channels for support agents — not for outbound B2B sales.
Get a practical checklist for moving from Trengo without losing data quality or team momentum.
Choose HelloGrowthCRM if you run an Indian B2B sales team and need CRM pipeline management, WhatsApp automation, email sequences, and a dialer in one INR-priced platform. Choose Trengo if you run a European or global customer support operation where omnichannel inbox management (WhatsApp, Instagram, email, live chat, social) for support agents is the primary use case, and GDPR-native EU infrastructure is required.
A useful CRM comparison should go beyond feature checklists. Teams should evaluate total cost of ownership, day-to-day adoption, how quickly data becomes trustworthy, and whether the platform fits the motion they actually run. Some products win on ecosystem breadth or calling depth, while others win on simplicity, bundled capability, and faster operational rollout.
In this comparison, the main trade-off is straightforward: Indian B2B sales teams needing a complete sales platform — WhatsApp, pipeline, dialer, email, AI — at transparent INR pricing with India support. On the other side, European customer support teams needing a GDPR-native omnichannel inbox that consolidates WhatsApp, email, Instagram, and social channels for support agents — not for outbound B2B sales. Those differences often matter more than a single feature row because they affect implementation effort, reporting quality, and the amount of operational support your team needs after the software is purchased.
The best way to decide is to test both systems against your real workflow: import sample accounts, run a few stages of your pipeline, inspect reporting, and confirm how easy it is for reps and managers to stay aligned. A CRM should not only look good in a demo. It should make your process cleaner every week after adoption.
Everything you need to move quickly and trust the system you're switching to.