CRM Pricing Explained — Plans, Costs, and No Add-On Fees.

CRM list prices are quoted per user per month, so the number of seats and the billing cycle decide the invoice more than the sticker price does. HelloGrowthCRM starts free with no credit card — 200 leads, pipeline management, and task boards at ₹0 / $0. Growth is $12/user/mo billed monthly, $10/user/mo billed annually, or ₹899/user/mo in India before 18% GST, with AI lead scoring, the built-in dialer, and WhatsApp automation in the plan rather than as add-ons.

Both models are on this page. Growth is priced per seat and scales with headcount: unlimited leads, AI lead scoring, the auto-dialer with call recording, WhatsApp and SMS automation, email sequences, forecasting, and full API access from $12/user/mo ($10/user/mo on annual billing). Growth Engine and RevOps Partner are flat monthly retainers that include platform access plus dedicated specialist time, with no per-seat charge, so hiring does not change the invoice.

Most of the cost is structure rather than software. Per-seat plans multiply with headcount, the dialer, messaging, and AI capabilities usually sit in a higher tier or a separate licence, and setup, consulting, and training are quoted on top of the subscription — the comparison table above shows how far apart published list prices sit. HelloGrowthCRM keeps lead scoring, the dialer, and WhatsApp inside the plan price and charges no setup fee, so the per-seat rate plus tax is the bill.

No. Indian prices exclude tax: ₹899/user/mo attracts 18% GST, which is added on the invoice. Annual billing is ₹8,990/user/year before GST — 10 months paid, 2 months free. Prices are shown before tax so the per-seat comparison with other CRMs stays like for like.

There is no setup fee and no mandatory implementation package. Growth ships with an onboarding checklist, importing existing leads is a CSV upload you run yourself, and you can export every record to CSV on any plan — including Free. Managed tiers include a 90-minute kickoff and pipeline architecture session inside the retainer. Most self-serve teams finish setup in under two hours.

HelloGrowthCRM includes 12 AI agents across the platform. The six core AI capabilities are: (1) AI Lead Scoring — automatically ranks every lead by close probability so reps call the right people first; (2) Voice Agent — a 24/7 AI outbound calling agent that qualifies leads and books meetings without human involvement; (3) Deal Risk Monitoring — flags deals at risk of going cold based on activity gaps, sentiment, and pipeline age; (4) Call Coaching & Post-Call AI Summary — transcribes and scores every call, highlights coaching moments, and surfaces action items automatically; (5) AI Proposal Builder — generates tailored proposals from deal data in seconds; (6) Smart Compose — writes follow-up emails and WhatsApp messages in 10 Indian languages including Hindi, Gujarati, Tamil, and Marathi. AI Lead Scoring and Smart Compose are available on Growth. All six capabilities plus the full agentic automation suite are included on Growth Engine and RevOps Partner.

Yes. It is a real product tier — not a countdown. You get up to 200 leads, pipeline Kanban, task boards, basic email templates, appointment scheduling, and basic analytics with no credit card and no time limit. Stay on it as long as you like; upgrade only when you need the full AI CRM.

The Free Plan never expires. When you **upgrade** to Growth or higher, you get a **14-day trial of the paid platform** — full feature access, still no credit card until you subscribe. After 14 days you choose a paid plan or your account becomes read-only until you subscribe (your data is kept).

Yes. Upgrade from the Free Plan or Growth to Growth Engine or RevOps Partner at any time. Managed service downgrades take effect at the next billing cycle with 30 days' notice.

Yes. Annual billing is available for Growth and saves you the cost of two months. Contact sales for annual pricing on managed plans.

Growth Engine (₹899/user/mo) and RevOps Partner (Enterprise — Talk to us) are flat monthly retainers that include full platform access plus dedicated specialist time. No per-seat charges, no hourly billing.

We recommend a 3-month initial engagement to see meaningful results, but there are no long-term contracts. Cancel with 30 days' notice.

Yes! We offer 50% off the Growth plan for qualified nonprofit organizations. Contact our team with documentation.

No setup fees, no hidden costs. For managed tiers, onboarding and CRM configuration are included in your retainer.

All major credit cards, ACH bank transfers for US customers, and wire transfers for managed service plans. Processed securely through Stripe.

All plans include enterprise-grade security: AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II attestation, and daily encrypted backups in US data centers.

14 days of full Growth access — no credit card required. Import data, invite team members, and explore every feature before you pay.

Absolutely. Many clients start self-serve and add a Growth Engine retainer when they're ready for done-for-you execution. No data migration needed — we work inside your existing HelloGrowthCRM instance.

HelloGrowthCRM includes AI lead scoring from $12/user/mo ($10/user/mo on annual billing) on the Growth plan (globally) or ₹899/user/mo on the Growth plan (India). The Free Plan includes basic lead management at no cost. This makes HelloGrowthCRM one of the most affordable CRM platforms with built-in AI scoring on the market.

CRM costs vary widely. HubSpot ranges from free to $150+/user/mo. Salesforce starts at $25/user/mo but grows to $300+/user/mo with add-ons. HelloGrowthCRM starts at ₹0 (Free Plan, forever); paid plans start at $12/user/mo ($10/user/mo on annual billing) for Growth globally or ₹899/user/mo (Growth) in India — including the full AI platform: scoring, dialer, and bulk WhatsApp. Other vendors charge extra for those features.

Yes. You can export all leads, contacts, accounts, deals, activities, and notes to CSV at any time — on any plan, including Free. We do not hold your data hostage.

Want a copy of your data, or to close your account? Contact support@hellogrowthcrm.com and we'll help.

Most self-serve teams are up and running in under 2 hours. Growth plan includes an onboarding checklist for data import, pipeline setup, and your first automation. Managed plans include a 90-minute kick-off call within 48 hours of signup.

Yes. HelloGrowthCRM is SOC 2 Type II and supports GDPR data processing requirements for EU/UK customers, including a Data Processing Agreement (DPA) available on request. For Indian customers, we comply with the Digital Personal Data Protection Act (DPDPA) 2023. Email privacy@hellogrowthcrm.com to request a DPA.

No minimum. The Free Plan supports 1 user. Growth scales from 1 user upward — you pay only for the seats you use. Growth Engine and RevOps Partner are flat monthly retainers with no per-seat charge.