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    Settings & Admin

    Administrative controls for users, stages, templates, AI behavior, auditability, and platform-wide operational consistency.

    7 capabilities in this category

    Team Management

    Manage team members and roles to control access, ownership, and collaboration across the CRM.

    Open module

    Activity Logs

    System activity logs help admins audit changes, investigate issues, and troubleshoot user actions.

    Open module

    AI Agent Configuration

    Configure AI agent behavior to match your team’s tone, guardrails, rules, and workflows.

    Open module

    Database Types

    Manage database type options to standardize how data is categorized, structured, and stored.

    Open module

    Dialer Configuration

    Configure dialer behavior and defaults for more consistent calling workflows across teams.

    Open module

    Email Templates

    Create and manage standardized email templates for more consistent outreach and faster execution.

    Open module

    Lead Stages

    Configure lead pipeline stages to match your sales process, reporting logic, and handoff model.

    Open module

    Back to full feature map · Product catalog · Pricing

    About HelloGrowthCRM

    HelloGrowthCRM is an AI-powered CRM platform built for small business sales teams. It combines contact management, deal pipeline tracking, AI lead scoring, a built-in dialer, WhatsApp and SMS messaging, email automation, and sales forecasting — all in a single workspace. Teams can start free or upgrade to a fully managed RevOps service where specialists run follow-up, pipeline hygiene, and weekly reporting on their behalf.

    Unlike traditional CRM software that charges extra for AI, calling, and automation, HelloGrowthCRM bundles those capabilities into every paid plan. The platform is used by B2B sales teams, consulting firms, SaaS startups, real estate agencies, and service businesses across the United States and India.

    How It Helps Sales Teams

    Most small sales teams lose revenue because leads go cold, follow-ups are inconsistent, and pipeline data is unreliable. HelloGrowthCRM addresses these problems by automatically scoring inbound leads with AI, routing them to the right rep, triggering follow-up sequences, and surfacing deal risk before opportunities are lost. Managers get real-time dashboards and weekly forecasts without rebuilding reports in spreadsheets.

    The optional Managed RevOps service goes further — a dedicated team of revenue operations specialists operates inside your HelloGrowthCRM account, handling everything from lead triage to pipeline cleanup and rep coaching. Teams on the Growth Engine plan typically see a measurable improvement in speed-to-lead and contact rate within the first 30 days.

    Helpful Resources

    Explore the full feature list to see every capability, or compare HelloGrowthCRM against HubSpot, Salesforce, and Pipedrive. The CRM and RevOps blog publishes weekly guides on lead management, sales automation, and pipeline strategy. Free interactive tools — including the CRM ROI calculator, lead scoring calculator, and pipeline health score — help teams benchmark performance before choosing a CRM.

    Pricing starts free with no credit card required. View pricing plans, start a 14-day trial, or book a live demo to see the platform in action. Questions? Contact the team or visit the developer docs.